RANDALL (RANDY) A.

FIELDS, PMP
6389 Branch Hill - Miamiville Road * Cincinnati, OH 45140 * 513-405-7541 * rf6bb
df6@westpost.net
Executive Management * Program Management * Director
PROFILE
As a business leader, I have an extensive history of relationship building, proj
ect executions, and implementing solutions to improve processes and increase ove
rall efficiency. Throughout my career, I have continuously utilized my strong co
mmunication, management, influence, and presentation skills to help bridge the g
ap between business units, build teams, and champion changes (external and inter
nal) with great success.
My career responsibilities have included strategic business planning, leadership
of business divisions, program development, project leadership, technology and
application integration, infrastructure management, and training and development
. I am a former US Army Ranger and have held a Top Secret security clearance.
I have a consistent record of success in facilitating business growth and change
through the proper alignment of activities to support corporate initiatives. I
have a proven ability to plan and direct process improvements, program growth, a
nd culture/vision changes (internal and external). I have excellent problem solv
ing, influence, and communication skills for staff leadership and development.
Selected Skills
Strategic Planning * Cost/Budget Control * Vendor Management - Contract Manageme
nt * Service Delivery * Risk Management * Network Operations * Negotiations - Te
chnical Support * Remote Site Management * Staff Development * Service Assurance
* Network Infrastructure Leadership * Call Center Operations * Customer Service
* Process Improvement * IT Operations * IT Governance
PROFESSIONAL BACKGROUND

E-TECHNOLOGIES GROUP INC., West Chester, OH 2008 - Present

Program Manager / Project Manager
Manage portfolio of over 20 projects with total annual return of $16 M (USD). Th
is program represents 70%
of total annual company returns and includes bio/pharmaceuticals, medical device
s, and healthcare institutions.
Led the relationship management with the client(s) and development of future bus
iness opportunities through
organic growth of the program. Responsible for business plans, budget reporting,
and results to our board of
directors (principles). There are over 60 full time, 1099, vendor, and sub-contr
act resources in the program.
* Company listed in the Fast 55 (fastest growing companies in Cincinnati) for 3
consecutive years.
* Earned company IMPACT award in 2008 for greatest impact to revenue and perform
ance.
* Company listed as the #3 WonderWare Systems Integrator nationally (2009).
* Company listed as the #7 Rockwell Systems Integrator globally (2009).
* Program client list includes: Proctor and Gamble, Amylin, Alkermes, Daxor, and
Children's Hospital
MERRILL LYNCH (First Franklin), Cincinnati, OH 2003 - 2008
Relationship Manager / Regional Systems Engineer
Liaison between user community and IT organization for $29B loan origination div
ision of Merrill Lynch. Serve as Windows and Exchange Administrator, Network Eng
ineer, Desktop Support Manager, and more. Main technical resource on all issues
at national level. Work closely with help desk, data center, telecom, and bank e
xecutives to identify and resolve issues. Plan and execute special and priority
projects. Provide recommendations for technology growth and strategy.
* Saved $2.6M per year in paper costs by leading highly successful printing init
iative that replaced printing, scanning, and faxing stations with single, integr
ated devices.
* Increased productivity by consolidating Exchange 5.5 servers into 2003 environ
ment. Migrated 2,600 accounts on 39 different servers into single clustered desi
gn.
* Directed national migration from Windows 98/2000 to Windows XP. Project encomp
assed 2,800 PCs.
* Earned President's Award for 2005, President's quarterly award in 2005, 5 Exce
l awards, and several team awards for superior performance (process improvements
/cost savings/revenue increasing projects)
UNITED AUDIT SYSTEMS, INC., Cincinnati, OH 2000 - 2003
Director of Information Technology
Managed IT operations for $5.7M medical/healthcare billing company. Coordinated
IT initiatives to keep pace with rapid corporate growth. Developed IT strategies
, evaluated and selected technologies, and managed all HIPAA, SOX, and CC Act co
mpliance. Administered $2.5M annual budget. Supervised staff of 7. Oversaw progr
amming, help desk, network administration, and project management.
* Planned and led design and implementation of multi-million dollar data center.
* Directed multiple application development and upgrade projects, server upgrade
s, and software rollouts.
* Created disaster recovery, Statement of Use, Acceptable Use, and IT security p
olicies and documents.
* Improved efficiency by implementing standardized desktop and laptop imaging.
CAREER NOTES: Previous positions include Network Administrator at JACOBS ENGINEE
RING GROUP (1999=2000) and Customer Engineer at ENTEX INFORMATION SERVICES (1998
-1999) and Network Support Team Leader at BLUE CHIP COMPUTERS (1997-1998). Detai
ls available on request.
MILITARY SERVICE
UNITED STATES ARMY, US/Overseas 1990 - 1997
Airborne Infantry E-5 Sergeant
Airborne Ranger. Earned multiple honors and awards, including Ranger Tab, Airbor
ne Badge, Army Commendation Medal (2x), Army Achievement Medal (5x), Humanitaria
n Service (2x), Meritorious Unit Citation, and many others.

CERTIFICATIONS
PMI Project Management Professional (PMP) - MCSE 2000 - Network+ - A+

TECHNICAL SKILLS
Windows, MS Office, Project, LAN/WAN, SAN, VPN, VoIP, network infrastructures an
d protocols, servers, routers, hubs, PCs, peripherals, SQL, .NET, Perl, distribu
ted network topologies, client-server, web architectures, HMI, SCADA, and more.

EDUCATION
Bachelor of Science, International Bible College (1997)