~*Experienced administrative professional seeking out an invigorating, challengi

ng and rewarding career. Background resides in finance with experience in busine

ss development, marketing and internal sales Management roles as well as hands o
n experience in both the small business and corporate atmosphere.*~
Additional skills and qualifications include:
* Proficiency in the following software packages: Quick books & Peachtree accou
nting software packages; Anytime Calendar, Adobe Creative Suite, Macromedia Drea
mweaver and Microsoft Home Business and Professional Suites.
* Outstanding customer service skills.
* Experienced in business development and marketing which include extensive know
ledgeable in research.

Professional Experience
Promoted to Operations Manager from Scheduling Secretary.
Senior Seminar Services, Gilbertsville, Pennsylvania
May 2, 2007 to Current
~Overseeing the functioning of the internal operations of the marketing and fina
nce departments, as well as the supervision of employees. Ability to troubleshoo
t client/employee conflicts while obtaining a beneficial outcome for all parties
involved. Human resource/relations include the hiring, promotional and separati
on of employees residing within the company. Close working and liaison relations
hip with CEO of the company, collaborating for beneficial business ideas and sol
utions, while performing a variety of tasks and projects at the owner's request.
Responsibilities include the following:
* Creating as well as maintaining the essentials of core business operation and
development
* Maintaining as well as preceding record numbers of internal sales within marke
ting division.
* Payroll
* The maintenance and observation of various accounts with daily work AP/AR.
* Responsible for overseeing and conducting corporate audits.
* Reconciliation of multiple accounts
* Financial data and record keeping
* Record keeping and maintenance of employment history file
* Delegation of tasks to staff
Scheduling Secretary
~Experience and achievements in this position includes extensive research in are
as new business is to be developed and found. Successful in both hard and soft m
arketing tactics to generate business, resulting in solid bookings and internal
sales. Responsibilities include the following:
* Maintaining various appointment calendars with standing appointments
* Researching various senior citizens organizations and sending out publicity in
formation relevant to the company
* Successfully placing various marketing calls to book seminars
* Maintaining a solid communication with the clients until seminar Maintaining R
ecord of Client and Seminar History
Librarian Assistant
Pennsylvania College of Art & Design, Lancaster, Pennsylvania
September 2005 through April 2007
~Achievements include efficiently maintaining the circulation desk as well as v
ast experience in operating the Millennium circulation program. Successfully mai
ntained order and control in the facility while successfully assisted students a
nd faculty with research related tasks on a regular basis.
Responsibilities included the following:
* Shelving books according to the Library of Congress shelving order
* Checking in and maintaining slide filing cabinet system
* Trouble shooting Xerox and other electrical equipment problems
* Assisting faculty and students with traditional library and electronic reserve
recourses
* Answering calls when needed in a professional manner
Priority Staffing; Customer Service Representative
Assignment: PA Performance: Boyertown, Pennsylvania
July 17, 2006 to August 30, 2006
~Successfully maintained and operated four line switch board while professionall
y handling calls and technicalities with ease and courtesy. Productively place
d sales orders on a daily basis as well as troubleshooted basic automotive servi
ce questions on a daily basis. Responsibilities included the following:
* Placed orders over the phone as well as via internet for automotive equipment
and products customers desiring to order, while continuing the action by prepari
ng sales orders in peach tree accounting.
* Responded to customer service calls and assisted in troubleshooting automotive
related questions in a timely & efficient manner.
* Processed billing and customer account information in Peach Tree Accounting wi
th ease and confidence.
* Completed warehouse duties on a daily basis, which included shipping out produ
cts via the UPS world wide data base system
Spectrum Personnel; Acting Office Manager
Assignment: Environmental Enterprises: Royersford, Pennsylvania
May 2, 2006 to July 9, 2006
~Effectively maintained office solely with responsibility and confidence while p
roductively completed billing and sales orders on a daily basis.
Responsibilities included:
* Attending to a wide variety of customer service dilemma/questions that arose v
ia phone/
e-mail on a regular basis.
* Front desk secretarial duties, greeting and assisting customers/guests upon en
trance, as well as completing the following tasks in a timely and efficient mann
er:
* Compiled job packets for lab pack technicians, using specialized Data Access N
etwork. Efficient understanding as well as use of OKI Pace Mark printer for the
creation of manifests and federal hazardous/non hazardous waste labels.
* Prepared billing invoices by seeking pricing and profiling information in vari
ous logbooks, seeking out various hazardous waste codes
* Daily work in A/R as well as billing a variety of major accounts
Educational Background
* Pennsylvania College of Art & Design, Lancaster, Pennsylvania
Bachelor of Fine Arts, Illustration: Concentration in Forensic Illustration (200
9)
* Boyertown Area Senior High School, Boyertown PA (2005
Continuing Education Credits
*Mastering Quickbooks & Basic Accounting; Real World Training, Trevose, PA (2009
)
*The Ultimate Supervisor, Fred Pryor Seminars, Fort Washington, PA (2008)
*Composite Sketching; Stephan Mancusi-IAI Certified; Web Based; NY,NY (2008)
*Notary Public State Certified Public Education, Notaries Equipment Co, Fort Was
hington, PA (2008)
Other Achievements and Accomplishments
*Member of the National Association of Professional Women
*Notary Public f the State of Pennsylvania
*National Deans List Recipient (2006-2007)
*Accomplished in selling and placing in juried regional art exhibitions

References Will Be Provided Upon Request