JO A.

BISHOP
2201 West Sylvania Avenue
Toledo, Ohio 43613
(419) 475-4046 home
(419) 297-4546 cell
jb6d1584@westpost.net

QUALIFICATIONS
Proficient in Microsoft Office to include Word, Excel, PowerPoint and Outlook
Possess excellent patient relations skills: listening, friendly and professiona
l with good work ethics
Experience in taking patientas histories and vital signs; giving injections, dra
wing blood, obtaining throat cultures, specimen collection and handling, and per
forming intake charting and out processing
Office skills include: 10-key by touch, keyboarding at 77 WPM, ability to answe
r multi-line telephones
Experience with Medhost and ICCHARTING medical computer systems
Experience in processing patient billing and billing codes and working with insu
rance companies for collections
EDUCATION
Davis College, Toledo, Ohio, Associate Degree in Medical Assisting, July 2008
Certification in Medical Assisting received, August 2008
Northwest Academy of Massotherapy, Maumee, Ohio, Certificate in Massage Therapy,
April 2006
Ohio State Medical Board License in Massage Therapy, June 2007
University of Toledo, Toledo, Ohio, Bachelor of Science in Business Law
University of Toledo, Toledo, Ohio, Associate of Science in Secretarial Studies
EMPLOYMENT
Toledo Clinic, Dr. Salvator Peron, Urologist, Toledo, Ohio
Medical Assistant, Full-time,July 2009-December 2009
a Receive and return calls from patients regarding results of testing, prescript
ion refills, etc.
a Assists physicians as needed in providing care for patients
a Update patient records using computer system
a Update patient vitals
a Worked with outside sources providing information as requested, i.e. assisted
care facilities, hospitals, other physiciansa offices, etc.
St. Lukeas Hospital, Maumee, Ohio, Nurse Technician, Part-time, Emergency Room,
November 2008-July 2009
a Assist physicians and other health care professionals with the care and treatm
ent of patients
a Perform EKGs on patients
a Update patientas vitals
a Collect urine specimens for submission to laboratory
Northwest Ohio Urgent Care, Maumee, Ohio, Externship, Student Medical Assistant
(10 weeks), Part-time Medical Assistant, May 2008-November 2008
a Perform staple and suture removals, update patient vitals, order tests
a Assist physicians with I & D procedures
a Perform EKGs on patients
a Experience with taking childrenas vital signs
Psychological Directions, Holland, Ohio, Office Manager/ Medical Biller, Part t
ime, 2004-Present
a Compile medical billing (HCFA) to submit to insurance companies
a Follow-up with insurance companies on dates of services not paid, complete pap
erwork as necessary
a Submit secondary insurance to appropriate insurance companies
a Complete scheduling of patient appointments
a Complete and file patient charts and correspondence

Back-To-Basics Massage Therapy, Inc., Toledo, Ohio, Office Manager, Part time, 2
005-July 2009
a Schedule appointments for clients
a Process payments for services rendered
a Input new client information into computer system
a Complete statistical information at month end
a Process seasonal mailings, advertising, etc.
Service Master, Holland, Ohio, Custodian, August 2005a"July 2009, Part-time
a Cleaned commercial properties
Finance Systems of Toledo, Toledo, Ohio, Account Representative, 2001-2003
a Telephoned clients with delinquent accounts
a Set up payment plans
a Completed approximate paperwork
a Updated computer system
Visteon, Milan, Michigan, Human Resources, 1999-2000
a Conducted new hire briefings
a Set up interviews for hiring including placing announcements
a Processed new hires into the system including all paperwork
a Performed Human Resources duties

References
Ruth Ann Tetz, Ph.D.
Clinical Psychologist
7314 International Drive, Suite F
Holland, Ohio 43528
567-277-6428
Hazel Hart, RMA
Registered Medical Assistant
Northwest Ohio Urgent Care
1015 Conant Street
Maumee, Ohio 43537
419-509-3498
Deborah Luck, LMT
License Massage Therapist
Absolute Massotherapy
8250 Mulberry Square, Suite B.
Sylvania, Ohio 43560
419-882-1212