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1998 - /2000
Malloys Cash Register Houston, TX
Programmer/Installations
Lead programming, installation and training for Micros 8700 Hospitality System.
I also supported older versions of the Micros Hospitality products.
1992 - /1996
The Woodlands Resort and Country Club The Woodlands, TX
Systems Analyst
As the Systems Analyst I was in charge of all the Resort/Conference Center Prope
rty Management and the Country Club systems providing operational and system int
egration for efficient and accountable work flow. Other responsibilities includ
e Managing Night Audit Staff, Upgrading IT infrastructure, and along with ROI an
d RFP challenges several systems were upgraded or replaced.
7/1982 - 7/1992
Radisson Hotels Plymouth , MN
Manager of Information Systems
My tenure with Radisson of 10 years included many positions starting out at the
Night Audit level at the 573 room Radisson Hotel and Convention Center in Bloomi
ngton Minnesota onto the Radisson Corporate office and back into the field fulfi
lling responsibilities from Sales and Payroll support, Manager of Information Sy
stems, New Property installs such as the Radisson at Austin Center. Other exten
ded Radisson sites include the Radisson Plaza 7 in Mpls, MN, Radisson at Manhat
tan Beach, CA. and The Radisson Inn Maingate in Florida where maximizing Revenue
s while reducing payroll expenses was done with day to day analysis of room rese
rvations to maximize the room rate and increase the minimum length of stay.
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EDUCATION
~~~~~~~~~~~~~
1979 Hospitality Management
No Degree GPA: n/a - University of Wisconsin Stout, Menomie, WI
The School was not well staffed for the technology side of the Hospitality Indus
try at the time.
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SKILLS
~~~~~~~~~~
Micros Point of Sales Systems, Microsoft Office, Windows XP and or Vista, Citrix
Environment, Virtual Server environments, Jonas Club Systems, Shift 4 and Credi
tline Credit Card processing installation, operation and standards. Infrastruct
ure design, install trouble shoot and repair either telecom or IP or VOIP with P
oE. Avaya partner or Enterprise management.
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PERSONAL
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The hospitality industry has afforded me the opportunity to travel to key travel
and leisure destinations in the US while providing good basic daily operational
reporting. Being on the cutting edge of desktop technology which started with
the IBM PC XT and the beginning of spreadsheets and databases allowed me to use
my creativity coupled with detailed insight of hospitality operations to create
business relevant reporting for day to day analysis. Some of these old fashione
d strategic reporting capabiliies have been lost in the complexity of the Micros
oft world. So what am I saying? Stay on top of technology but stick to the bas
ics of day to day operations and analysis.
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KEYWORD SUMMARY
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Hospitality, Computer Services, Micros Hospitality 8700 or 9700, Jonas Club Busi
ness Systems, IT infrastructure evaluate, design, manage, Telecommunications, Te
lecom, Microsoft Office, Citrix, VPN, remote support, helpdesk
LinkedIn Recommendations
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source Technology.
Dear Scott,
I've written this recommendation of your work to share with other LinkedIn users
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Details of the Recommendation: "I first hired Scott as a contractor in 1999 for
a Y2K project. After working 36 straight hours with me to meet a deadline I deci
ded that I wanted him on my team and I subsequently hired him full time. Scott h
as always exhibited a strong work ethic, integrity in his work, and straight com
munications. He is a master with Point of Sale systems, credit card processing,
and a solid telco technician, to name a few. I highly recommend Scott and if the
opportunity arises again, he is welcomed to work for me again."
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