KENNETH A.

BOCK
80 Tall Grass Road
New Lenox, IL 60451
Phone: (815) 485-6844
kenneth-bock@hotmail.com

**SUMMARY**
Motivated, analytical financial and administrative professional is seeking a cha
llenging opportunity in a fast-paced office environment requiring exceptional cr
itical thinking and organizational skills.

**EXPERIENCE**
1) APPLIED SYSTEMS, INC.
University Park, IL
June 2008 - June 2009
Accounting Support Technician
* Provided real-time technical accounting support related to The Agency Manager(
R) (TAM) for over 10,000 insurance agencies and their databases in a busy softwa
re support call center
* Offered both technical training and real-world accounting advice based on agen
cy circumstances
* Helped with general ledger setup, billing, producer payments, A/R, A/P and che
ckbook reconciliation, invoicing, month-end, journal entries, payroll, budgeting
, financial statements and customized accounting reports
* Scheduled and managed accurate time frames for concurrent accounting system im
plementations
* Exceeded my call resolution goal of 90%, averaging an overall resolve rate of
106%
* Earned twelve commendation letters from customers for outstanding service and
technical knowledge

2) ALARIS FIELD SERVICES, INC.

Chicago, IL
September 2007 - April 2008
Collateral Auditor
* Determined ineligible collateral and verified proper corporate reporting to as
sess ABL lending risk
* Audited and reconciled A/R and A/P aging reports to invoices, purchase orders
and bills of lading
* Reconciled general ledger to financial statements and other accounting reports
* Analyzed results and made recommendations to loan officers while meeting stric
t bank deadlines

3) POPPAS GENERAL CONTRACTING

Downers Grove, IL
January 2007 - August 2007
P/T Bookkeeper
* Setup a basic accounting system for a start-up company using Microsoft Excel
* Maintained general ledger records for cash, receivables, payables, income, and
 expenses

**ACTIVITIES**
1) SILVER CROSS HOSPITAL
Joliet, IL
November 2009 - PRESENT
Office Assistant - Non-Profit Volunteer
* Update, collate, and file confidential hospital data, forms, and other informa
tion
* Design hospital program and services documentation and other clerical duties

2) PHILOXENIA HOUSE
Rochester, MN
October 2006 - March 2007
Fundraising Assistant - Non-Profit Volunteer
* Coordinated and composed mailings for targeted charity participants
* Helped organize event donations including venue, food, decorations, etc.

**EDUCATION**
THE UNIVERSITY OF IOWA
BACHELOR of BUSINESS ADMINISTRATION
CONCENTRATION in FINANCE, May 2006 -- 3.72 Major GPA
* Recipient of four-year University of Iowa Presidential Scholarship
* Awarded National Merit & Senior Undergraduate Scholarships
* Highly proficient with Microsoft Word, Excel, PowerPoint, Access, and Outlook
* Experience with Quickbooks, 10-Key data entry, expense reports, and TimeSlips
software
* High volume call center experience with outstanding customer service skills