Brian E.

Duff
209 Galyn Drive Brunswick, MD 21758 937.570.8793 (Cell) bd75bf4a@westpost.ne
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VALUE OFFERED
Experienced Logistics Operations Manager with successful track record of transpo
rtation industry sales and operations management including; oversight of dispatc
hing, load planning, materiel management and tracking, maintenance and safety co
mpliance, reporting, issue resolution, scheduling and personnel management.
Areas of expertise include: Designing methods for enhancing efficiencies of dist
ribution systems; Planning and directing studies to develop forecasts for logist
ics support; Managing and growing existing businesses; Integrating key program o
bjectives, goals, priorities and values with daily operations; Department of Tra
nsportation regulations; Business-to-Business and personal selling
KEY SKILLS
Logistics Planning & Operation Key Account Management
Materiel Management & Movement Customer Relationship Management
Production Operations & Management Business Development
Department of Transportation Regulations Workforce Planning & Development
CAREER PROGRESSION
Jet Express - Indianapolis, IN / Dayton, OH
TERMINAL MANGER, 2002 - 2009
Managed Corporate Headquarters and Indianapolis terminals for a JIT core carrier
with 110 owner-operators, 32 company drivers and 8 person operations staff
Cordell Transportation - Dayton, OH
OPERATIONS SPECIALIST, 2001 - 2002
Tracked and updated daily shipment status, managed equipment maintenance tasks a
nd Performed logistics issue resolution
Various Logistics Providers - Columbus, OH
ACCOUNT MANAGER, 1977 - 2002
Identified, secured and developed sales territories, setting and breaking revenu
e records through growth and development of assigned markets; involved in termin
al openings and new service product rollouts, including Canadian, Mexican and NV
OCC services
ACHIEVEMENT HIGHLIGHTS
AS TERMINAL MANAGER AND OPERATIONS SPECIALIST
Increased annual Indianapolis terminal revenue from $500,000 to $6M+ within 24 m
onths through new logistics contract acquisitions for Fortune 500 manufacturer;
quadrupled terminal capacity.
Realized $1M annual resource utilization cost savings by consolidating and organ
izing containerization strategy and reducing cost of extra rental equipment.
Achieved 98.6% on-time service performance within first year as Operations Manag
er at Dayton Terminal; maintained this performance by proactively monitoring tre
nding data and analyzing shipment tracking information.
Developed team performance metrics to monitor and control terminal service level
achievement.
Developed and implemented a streamlined payroll program for company drivers; imp
roved driver retention rate and performance efficiency.
Built and managed high performing Operations Team; recruited, trained, evaluated
and mentored start-up team of dispatchers, owner-operators and support staff.
ACHIEVEMENT HIGHLIGHTS
AS ACCOUNT MANAGER
Maintained 95% on-time service performance on Defense Logistics Administration (
DLA) contract servicing the Defense Construction & Supply Center (DCSC), Columbu
s, OH; managed inbound materiel (LTL) deliveries and reconciled Department of De
fense reporting requirements with carrier performance.
Closed largest contracts in terminal history including five $1M+ per year wins w
ith major corporate customers.
Consistently leveraged knowledge of supply chain management to establish profita
ble business partnerships that outdistanced the competition; achieved record set
ting sales year after year.
Earned Hazardous Material Department of Transportation (DOT) Certification.
SALES ACHIEVEMENTS
Carolina Freight Company
* Top Revenue Producer for 1994
The Ohio Connection
* Third highest producing representative in the company
Yellow Freight Systems
* Top revenue producer for 22 consecutive months
Consolidated Freightways
* Consistently produced $400,000 in monthly revenue
Suburban Motor Freight
* Developed new client base of forty-five accounts
EDUCATION & MILITARY SERVICE
Ohio State University
Columbus, Ohio
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION 1979 - 1983
BACHELOR OF ARTS - FINANCE
United States Navy
ACTIVE DUTY - HONORABLE DISCHARGE, E4 1975 - 1977
Graduated first in class from Storekeeper A school, Meridian, MS. Completed trai
ning in all aspects of the Naval Supply System, including procurement, distribut
ion, and use of all Navy Supply Publications. Acted as OPTAR (Operating Target R
ecords keeper) for NAVFAC Grand Turk, British West Indies. Produced and submitte
d all accounting activity at a $50 million a year facility, monthly and quarterl
y, as well as submitting annual budgets by department. On the USS Kittyhawk, act
ed as senior seaman in charge of forward storerooms; responsible for receiving a
nddisbursing materiel, inventory reorder and rotation of materiel.
NAVAL RESERVE 1977 - 1980
PROFESSIONAL ASSOCIATIONS
Rotary Club of Troy, Ohio 2009 - Present
MEMBER
Highway Watch - Ohio Trucking Association 2008 - Present
MEMBER
Miami Valley Transportation Club 2006 - 2009
MEMBER
Columbus Transportation Club 1980 - 1995
MEMBER
Delta Nu Alpha - Chapter 80 1992 - 1993
PRESIDENT
APICS - The Association for Operations Management 1989 - 1990
MEMBER
Lifetime Alumni Association - The Ohio State University 1985 - Present
MEMBER