Valerie M.

Liautaud_______________
1129 Overlook Ridge Rd, Diamond Bar, California 91765 P 951.285.1091
Professional residential and commercial designer who brings a fresh perspective,
creative imagination and skilled service management to successful outcomes and
100% client satisfaction. Keen sensibility for unique trends that positions cli
ents as leaders and trendsetters.
EXPERIENCE Design Consultant Sept 2009-March 2010
Vintage Design, Inc, Yorba Linda, California
Assist new homebuyers in closing new home escrows by designing and creating lif
estyles that reflect the individuals and families personalities.
Manage the creative process and maintain relationships with all internal and ex
ternal customers and peers involved from start to job installation and completio
n.
Sales Rep & Designer Aug 2008-March 2009
Better Builder Group, Ontario, California
Strong lead generator and deal closer who utilizes skilled sales and networking
techniques
Maintain relationships with all existing accounts to generate additional leads,
increase word-of-mouth and produce jobs
Oversee jobsites on a regular basis to ensure quality workmanship and job compl
etion to meet deadlines and customer satisfaction
Manage work flow in conjunction with Operations to maximize positive customer/v
endor experience
Collaborate with clients in the creative process from conceptual drawings to de
sign boards
Clear and open communication shared with clients (schedules, drawings, and samp
les) from inception of project to finish

Senior Studio Consultant Feb. 2006 - July 2008

KB Home Studio, Ontario, California
Helped drive the team to generate over $62 million in revenue in 2006
Worked in close alliance with multiple departments, i.e., Construction, On-site
Sales, and Purchasing, to ensure even flow of all processes and procedures.
Held weekly meetings with management staff, reviewed past performance, develope
d new and creative ways to improve future performance and planned upcoming event
s
Assisted contracted Interior Designers in selecting options for model homes by
merging their design vision with builder options.
Attended framewalks at models with management team and construction.
Worked with Studios in other locations to manage workload and train new employ
ees
Audited customer files to ensure completion and accuracy prior to being sent of
f to the trade partners and the field.
Reorganized and streamlined other Studios systems, i.e., file and appointment p
rocedures, to ensure proper documentation and accuracy from start to finish.
Studio Consultant March 2004 Feb.2006
KB Home Studio, Ontario California
Collaborated with homebuyers in-studio for selection of builder options.
Created living atmospheres desirable to the individual homeowners wants and nee
ds based on in-depth structured selling techniques.
Specialized in two-to-four communities as liaison between the community sales t
eam, construction and studio.
Made visits to the field to strengthen relationships between departments and ch
ecked for accuracy of studio option installation.
Met and maintained Sales goals as set forth by the management team based upon m
arket conditions and sales trends.
Developed Community Books for each specialized community. These sales tools pr
ovided up-to-date information and were used by consultant team.
Project Expediter Kitchen & Bath July 2002 March 2004
The Home Depot, Chino California
Managed all full install, remodel projects and special orders for the Kitchen &
Bath department by training, auditing, confirming, and following up until compl
etion.
Kitchen and bath designer for select projects
Visited job sites and created strong working relationships among HD, the trade
partner and the customer to solidify a positive experience for the customer.
Project Expediter Window Treatments July 2001 July 2002
The Home Depot Expo, Anaheim California
Managed all full installation projects and special orders for the Window Treatm
ent and Dcor department by ensuring accuracy prior to submitting workorders to t
rade partners.
Trained all designers in the Dcor department on proper drapery design and calcu
lations as well as proper paperwork procedures from start to finish.
Visited drapery workroom and job sites to check status on all projects and over
see proper installation and complete customer satisfaction.
Department Supervisor Dec. 1998 July 2001
The Home Depot, La Habra & Expo, Anaheim California
Led a team of outside designers and in-store associates in the Dcor department.
Ordered and maintained department inventory based on sales trends and existing
inventory.
Created decorative vignettes to display products based on current trends
Outside Designer March 1995 Dec. 1998
The Home Depot, Covina, Chino, La Puente
Met customers in their own home, helped them envision that the environment of t
heir dreams was possible, then closed the deal.
Made follow-up phone calls to customers and trade partners.
Specialized in window and wall coverings, flooring materials and color selectio
n and coordination.
EDUCATION Fashion Institute of Design and Merchandising Sept. 1993-
June 1995
AA Degree in Interior Design
SKILLS & MISCELANEOUS
Word
Excel
20/20
Organized, self-motivated, team-player
Currently assisting in family business of managing 10 apartments and two homes
on compound in the Caribbean; Duties currently include: Manage and provide recom
mendations in construction and remodeling; Researching and obtaining any necessa
ry home improvement parts and shipping to the Caribbean as needed; Assist in boo
kkeeping; Provide proofreading and corrections of contracts; Audit tenant files
to ensure accuracy.