Damon T.

Carpenter
7 Audabon Terrace (585) 247-8765
Rochester, New York 14624 dc28f8a4@westpost.net
HUMAN RESOURCE GENERALIST
Dynamic professional with a Master's in Human Resources Management and two years
of full-time experience with a national company; direct HR oversight of 120 emp
loyees. Determined to parlay years of diverse leadership experience into a role
that emphasizes a culture of collaboration, cooperation and unity among staff. K
nown for approachability; committed to promoting a cohesive, friendly and divers
e workplace that encourages personal and professional best. Proficient in People
Soft, MS Word, Excel, PowerPoint, and Outlook.
Member of Society of Human Resource Management
Human Resource Management ~ Employment Law & Compliance ~ Organizational Dev
elopment
Workforce Planning & Placement ~ Recruiting, Hiring, Training ~ Compensation
& Benefits
EDUCATION
Master of Human Resources Management (3.67 GPA) 2008
NAZARETH COLLEGE; Rochester, New York
Significant Courses: Legal Environments of Human Resources; Organizational Devel
opment & Change; Workforce Planning & Placement; Compensation & Benefits; Financ
ial Management; Globalization & Cultural Competency; Ethics & Practice of Manage
ment.
Bachelor of Business Administration 2006
DAEMEN COLLEGE; Buffalo, New York
PROFESSIONAL TRAINING
Professional in Human Resources (PHR) Certification In Process (June 2010)
SOCIETY OF HUMAN RESOURCE MANAGEMENT
PROFESSIONAL EXPERIENCE
Human Resources Manager February 2008 to Present
LOWE'S HOME IMPROVEMENT CENTERS; Macedon, New York
Function in HR Generalist role, as sole HR professional at retail location with
120 employees. Accountable for benefits administration, recruiting, hiring, trai
ning, employee relations, record-keeping, and HR compliance. Contributions and d
uties include:
* Reduced safety-related accidents 60% in 18 months by implementing enhanced tra
ining and fostering employee buy-in of safety philosophies.
* Improved scoring in five key training areas from 90% to 99%, exceeding corpora
te standards by nearly 10%.
* Achieved 100% compliance with corporate training requirements on departmental
and employee levels.
* Work with Store Manager to facilitate Lowe's HR policies and procedures, addre
ss sensitive employee relations issues, and ensure employee data integrity and p
rivacy.
* Deliver or coordinate training and orientation, both to general store staff an
d management: workplace safety, employment law, sexual harassment, department-sp
ecific basics, and a variety of "how to" clinics.
* Track and document employees receiving Workers' Compensation benefits and duty
modifications.
* Prepare HR reports and compliance documents using PeopleSoft and Lowe's propri
etary systems.
* Construct succession plans based on seasonal needs, turnover ratios, and reten
tion objectives.
* Maintain policies and procedures manuals, incorporating new programs into all
training and documents.
Recruiting Specialist 2006
DATROSE INDUSTRIES; Webster, New York
Recruited candidates for placement with warehouse and manufacturing clients. Int
erviewed and assessed for positions that included forklift operations, assembly,
and general labor.
* Reviewed candidate resumes, cover letters, and credentials.
* Managed a caseload of 30 candidates, placing them primarily with Kodak.
Merchandiser 2002 to 2006
COCA-COLA BOTTLING COMPANY; Rochester, New York
Worked in conjunction with account representatives to ensure optimal customer se
rvice and key account relationship management.
* Progressed from retail market accounts working with supermarkets and departmen
t stores (including Wegmans and Walmart) to key account management providing sin
gle-serve and syrups to institutional food service and vending accounts.
* Managed escalation issues to ensure positive outcome for customer and company.
* Provided training to seasonal merchandisers, new employees, and account reps.
Loan Originator 2001 to 2002
CITIFINANCIAL SERVICES; Rochester, New York
Sold tertiary loans and loan insurance products to new and existing clients.
* Provided loan product information to walk-in and direct-mail customers; answer
ed incoming inquiries.

Additional employment experience (1997 to 2001) includes customer service, relat

ionship management, and debt recovery positions in the Rochester and Buffalo are
as. Contributions include:
* Consistent achievement of performance objectives.
* Independent pursuit of training beyond basic requirements; obtained Novel Cert
ification.