6454 Old Lanesville Road 812-951-2924

Georgetown, Indiana tm4c815c@westpost.net

47122

Timothy Lee Mullens

Summary
I have 10 years of management experience in supply chain solutions, specifically
with SLA's, hazardous materials, daily customer contact, training and promotion
of associates, negotiations with temporary agencies, forecasting, business plan
s and SOP's. I received numerous awards for implementation success, profitabili
ty, and safety in 2009 as well as training in 2008. I have managed 14 implement
ations in 10 years and each operation received additional revenue as a result of
the success.

Professional 1/00-2/10 UPS Louisville, Kentucky

Experience Operations Manager
* Complete set up of seasonal operation in 30 days in Ft. Worth Texas. Included
managing 300 temporary hourly and management team members on two shifts.
* Coordinated all facets of operation with engineering, facilities, other manage
ment team members and temporary agency while remaining point of contact for eigh
t other implementations simultaneously.
* Reported daily progress with customer.
* Responsible for the improved attendance of the staff therefore reducing the pl
anned versus actual staffing by 50% in 150,000 sq ft facility.
* Directed periodic changes to maximize productivity and profits improving plann
ed margin by 6% for above implementation.
* Created ideas to improve productivity and layout reducing time to process mate
rial.
* Designed and implemented process improvements reducing labor and overall expen
ses by $200,000 in 2009 in primary operation.
* Received Safety Award for 2009.
* Received Most Profitable Operation Award in 2009.
* Received Most Successful Implementation in 2009.
* Received Training Award for highest trained percentage of associates in my ope
rations.
* Exceeded BP by 8% in 2009.
* Successful SLA's for four consecutive years.
* Reconciled customer SLA's with internal metrics.
* Responsible for yearly business planning.
* Owned and managed weekly, monthly and yearly P and L.
* Reconcile monthly P and L's with forecasts.
* Managed five management team members and up to 150 non bargaining unit team me
mbers simultaneously in a Reverse Logistics Distribution Operation daily.
* Periodic travel for managing up to nine implementations.
* Management Chair Person for Safety Committee as well as Employee Relations Com
mittee.
* Created monthly employee rallies.
* Promoted five people into management from within my direct supervision in 2008
and 2009.
* Review productivity every two hours.
* Administered yearly reviews with management team and conducted weekly review m
eetings as needed.
* Determined temporary staffing level and negotiated rates with firm for maximum
profit.
* Managed team to Six Sigma compliance as well as ISO in 30,000 square foot oper
ation.
* Implemented manufacturing line in 2009 that improved margin by 21% for entire
operation.
* Managed training and quality for manufacturing line exceeding customer's quali
ty and output per month.
* Superior communication skills that allow me to train, develop and empower all
team members for maximum efficiency and future promotions.

Education Indiana University Southeast New Albany, Indiana

Bachelor's of Science in Business