Director of Quality and Operations

Management Systems Development - Continual Improvement Revenue Growth

Director of Total Quality * Director of Operations * ISO Quality System Developm
ent * Manufacturing Engineering * Change Management * Quality Control * Calibrat
ion Laboratory Processes * Dashboard Metric Innovation * Internal Auditing * Lea
n Manufacturing * 5S Initiatives * Design for Manufacturing /Assembly * Failure
Mode Effects Analysis * Metrology

Profile:
I assure operational success and growth through the development, integration and
improvement of Quality Management Systems through leadership and collaboration
with multi-functional entities. I have extensive experience in both cellular and
continuous process manufacturing models. I also have cross functional experienc
e in production, procurement, materials management, product development, metrolo
gical applications and financial auditing. Colleagues recognize me for my skills
in team leadership, problem solving, decision making (as driven by data analysi
s or through deductive reasoning), hands-on approach, and ability to establish a
nd facilitate collaborative relationships with both suppliers and customers.
Selected Accomplishments:
ISO9001 based Quality Management System Development and Deployment Directed the
development, augmentation and integration in two organizations (Arlon, Inc and
FARO) on both on a site-specific and global operational basis. Achieved and main
tained certifications in 5 FARO manufacturing locations in the Americas, Europe
and Singapore.
ISO17025 Calibration Laboratory Competency and Management Achieved accreditatio
n of FARO calibration laboratories in primary manufacturing as well as secondary
service facilities in the Americas (3), Europe (2) and Asia-Pacific (4).
QS-9000 (TS16949) Tooling and Equipment Supplement QMS Automotive Requirements
Created and established system at SMX Corp from initial concept through integrat
ion and ultimate certification.
Initiated corporate initiatives in Reliability Engineering Introduced and imple
mented HALT and HASS testing into FARO Laser Tracker development process reducin
g field failures to 1/3 previous levels and eliminating DOAs.
Quality functional lead on Operational teams established to transfer and integra
te two product lines into Arlons Delaware facility Successfully transferred and
integrated a competitive PTFE Laminate product line from Columbia, MO (3M) whil
e successfully maintaining established customers and achieving an increase in sa
les of 50%. Also was Operations Manager in the relocation of Arlons carbon-loade
d foam, anechoic materials business from Portsmouth, NH to Delaware.
Developed Supplier Qualification, Rating, and Management processes - Conducted S
upplier Audits Domestic and Internationally for FARO.

Career History:
FARO Technologies, Inc., Kennett Square, PA and Lake Mary, FL.
FARO develops, builds and markets computer-aided measuring equipment and softwar
e for creating digital 3D models. The equipment enables highly precise 3D measur
ements, 3D comparisons of small and large parts and components for translation d
irectly into production, inspection, factory planning, and as-built documentatio
n.
8/08 to 5/10 Director, Total Quality FARO Laser Division, Kennett Square, PA -
Responsible for Laser Tracker and Kennett Square quality and reliability improve
ment initiatives, included 5S and Lean initiatives for the calibration processes
.
8/05 to 7/08 Director, Total Quality - Lake Mary, FL Responsible for corporate
QMS improvements and compliance as well as quality control and calibration proce
sses of three product lines assembled and serviced globally. Also led Dashboard
Metric maintenance and improvements.
1/02 to 7/05 Manager, Total Quality - FARO Laser Division, Kennett Square, PA
Responsible for the integration and compliance of FARO-specific quality systems
and processes after the acquisition of SMX Corp by FARO in January 2002. Also re
sponsible for the overall quality and calibration of the FARO Laser Tracker line
.
SMX Corporation, Kennett Square, PA
SMX Laser Trackers were industry leaders accepted for their portability, accurac
y and reliability. FARO acquired SMX in January 2002.
8/00 to 1/02 Director, Operations Directed Quality, Manufacturing and Materials
functions.
2/98 to 7/00 Manager, Manufacturing Engineering and Quality Assurance Led QS900
0 certification initiative, developed calibration processes and administered cha
nge management of product reliability improvements for the Laser Tracker.
Arlon Inc. Materials for Electronics Division, Bear, DE
Arlon develops, manufactures and sells laminates and associated materials for hi
gh performance, low loss PCBAs for use in frequency dependent applications such
as filters, couplers, low noise amplifiers, power dividers, combiners and antenn
as, primarily meeting the demands of the wireless communication market.
3/81 to 2/98 Quality Assurance Manager - Assured, through management, developmen
t and implementation of the required Quality Systems and Procedures, the overall
quality of plant products through all phases of development, production and cus
tomer services.
7/96 to 10/96 Plant Manager (Interim) Fulfilled duties in addition to QA respon
sibilities until the position vacancy could be filled. Responsible for 3 shift/
6 day week operation. Unionized workforce.
Prior to March 1981 I also held positions with Arlon Inc. (formerly Keene Corpor
ation) as Manufacturing Supervisor, Quality Control Supervisor and Product Devel
opment Technician.

Education and Training:

B.A. Biological Sciences, University of Delaware
ISO 9001:2000 Internal Auditor
ISO 17025:2005 Internal Auditor
Design for Manufacture/Assembly
Failure Mode and Effects Analysis
Participated in or lead various company sponsored training including Lean Manufa
cturing, 5S, financial package preparation and interpretation, RoHS compliance i
nitiatives, leadership, fraud avoidance, import/export compliance, ethics and ac
countability initiatives
Project Management and use of Microsoft Project