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Insightful and articulate; Adept at group dynamics and motivating staff to achie

ve company goals
Focus on result; Effectively identify and resolve problems using creativity and
available resources. Tackle tough problems and follow through to satisfactory co
nclusion

Areas of
Expertise:
a Strategic Planning
a Multi-Site Operations
a Strategic Alliances
a New Business Development
a Logistics & Distribution
a Finance & Budgeting
a Organization Design & Development
a Budget, Financing Planning
a Organization and Time Management
a ROI-Oriented Philosophy
AFFILIATIONS
a Member City of Oxnard Police Officeras Retirement Organization, 1986 - Present
a Member California Narcotics Officers Association, 1983 - Present
HIGHLIGHTS OF QUALIFICATIONS
a Special Forces Weapons Training Instructor, United States Army, 1970-1973
a Special Forces A-Team Weapons Leader, United States Army, 1970-1973
a Police Officer (Retired), Oxnard Police Department, 1976-1986
a Narcotics/Vice Investigator, Oxnard Police Department, 1980-1983
a Qualified Narcotics Expert, Ventura and Los Angeles County, 1980-1993
a Completion of Drug Enforcement Ratification Training School, conducted by Unit
ed States Drug Enforcement Administration, 1980
a Private Investigator, licensed by the State of California, 1986-1993
a California Criminal Courts Investigator, Los Angeles County Criminal Court Div
ision, Superior Court, 1988-1993
a Death Penalty Investigator, State of California, Los Angeles, CA, 1990-1993
a Loss Prevention Investigator, Navy Exchange (Dept. of Defense) Port Hueneme, 1
993-2000
a Completion of Fire Detection & Prevention, First Alert Fire Protection, Inc.,
1999
a Loss Prevention Manager, Off 5th SAKS Fifth Avenue, Camarillo, CA. 2000
a Completion of Interview and Interrogation Techniques Seminar, Wicklander-Zulaw
ski & Associates, 2000
a Security Shift Manager, Barton Protective Services (Amgen, Thousand Oaks Site)
, 2001-2002
a Security Operations Manager, Barton Protective Services (Amgen, Thousand Oaks
Site), 2002-2004
a Account Manager (Post Commander), Boyd & Associates Security (Baxter Healthcar
e, Thousand Oaks Site), 2004 a" 2006
a Branch Manager (Ventura County), Boyd & Associates Security, Oxnard, CA. 2006
- 2009

Actively seeking a position as a


a* SECURITY OPERATIONS MANAGERa*
with a reputable organization in need of a professional with uncompromising mil
ieu in different executive positions such as Security Manager and Security Oper
ations Manager; with solid experience that will benefit from initiative, organiz
ational skills, hard work ethics, multi-tasking abilities, and drive to exceed c
orporate objectives.

Dynamic, highly motivated and goal-oriented professional with 14 years of unyiel


ding experience in different companies in an executive position as Security Mana
ger and Security Operations Manager. Management executive with 14 yearsa experie
nce leading successful start-up and turnaround of companies. Identify strategic
acquisitions to gain market share. Capitalize on market opportunities to drive
revenues, profits, and growth. Strong general and P&L management experience. St
rong interpersonal and communication skills from both business operations and cl
ient base perspectives. Pro-active, self-starter who is able to multi-task in a
fast paced environment while helping produce high quality work.
KEY STRENGTHS
Leadership a" Established loyalty, trust, in both Barton Investigative Services
and Boyd & Associates Security. Lead companies in the lowest overtime rate (le
ss than 1.7), while making record profits for the companies.
Team Building a" Recruited management team noted for integrity and competency i
n 2006 with zero turnover rate by 2007. Developed employee recognition program
and employee development programs to strengthen the companyas turnover rates.
Entrepreneur/Innovator a" Established new programs that involved sub ordinancea
s understanding of the company better. This involvement resulted in low overtim
e rate and minimal turnover rates in 2007 through 2009.
Negotiator a" Researched and developed how to upgrade existing vehicle patrol f
leet, resulting in the overall upgrade of companyas entire fleet, while saving t
he company over half of what it had budgeted for the upcoming year 2007 in vehic
le acquisition and maintenance.
Customer Service/Customer Relations a" Maintained high level of customer servic
e after company acquired customeras contract for service by focusing on new corp
orate goals of quality, not quantity, and by establishing solid customer relatio
nships.
PROFESSIONAL EXPERIENCES
BOYD & ASSOCIATES SECURITY NORTH HOLLYWOOD, CA
2006 a" 2009
Established 1968, a private security company, offering security services to pu
blic and private sectors, with sales of $25 million and 1000 employees in 4 bran
ch locations in Southern California. Customers include the City of Oxnard, Dall
as Cowboys Football team, Marriott Hotel chain, Los Posas Country Club and Satic
oy Country Club, to name a few.
BRANCH MANAGER OF VENTURA COUNTY
From 2006 a" 2009, turned around branch, initially, by providing training progr
ams, improving recruiting and updating all established programs.
Implementing employee recognition program, employee development program and emp
loyee input program. Instrumental in establishing formal written customer post
instructions and policies, established job descriptions, pay scale, and annual w
ritten performance reviews for all employees.
Full P&L responsibility for $12 million in operating budgets, with 7 direct, 20
0 indirect reports.
BARTON INVESTIGATIVE SERVICES ATLANTA, GA
2001 a" 2004
Established 1965, a private security company. It offered security services to
professional, private, and residential clients, throughout the continental Unit
ed States, Hawaii, and Alaska. Amgen, Baxter International, and Johnson & Johns
on were some of its largest clients on the West Coast.
SECURITY OPERATIONS MANAGER
From 2001 a" 2004, updated training programs, at the Amgen Corporate Headquarte
rs Facility in Thousand Oaks, CA, improved recruiting and updating of all establ
ished programs. Employee development program and employee input program.
Establishing formal written customer post instructions and policies, and establ
ished job descriptions, improved pay scale, and annual written performance revie
ws for all security employees. Had direct control of 152 security personnel, wi
th 40 direct, 60 indirect reports per year, as well as daily security reports.
Helped to improve officer pay.
Reduced monthly overtime from 7.2% to 1.4%.
Implemented a program to reduce open posts, which as per contract, cost the com
pany for every open security post (zero open posts during tenure).
Assisted in the move into a new security building and a 5 million dollar commun
ications center.
Barton Protective Services, Inc THOUSAND OAKS, CA NOVEMBER 2001a"NOVEMB
ER 2002
SHIFT MANAGER (DAY SHIFT)
Control the daily operations of security officers in the protection of Amgenas
property and assets. To schedule officers on a weekly basis, train those office
rs in policies and procedures of the facility.
Trained with the EH&S (Environmental, Health & Safety) Department on safety, OS
HA, and reporting of any violations that were observed on site.
Off 5th SAKS Fifth Avenue CAMARILLO OUTLET MALL JANU
ARY-NOVEMBER 2001
LOSS PREVENTION MANAGER
Conduct audits of all departments from receiving to customer service. To prote
ct all assets of SAKS 5th Avenue through observations and investigations of all
suspected employees and patrons, and apprehend all individuals violating their p
olicy.
U.S. Navy Exchange (DOD) PORT HUENEME, CA JUNE 1
993a"JANUARY 2001
LOSS PREVENTION DETECTIVE
To protect all properties of the Navy Exchange, to observe and investigate any
suspicious behavior, trends, or excessive money losses, to investigate and appre
hend those individuals that violate the policies and procedures, rules and regul
ations of the U.S. Navy. To observe and report any violations of OSHA rules & r
egulations.
Self-Employed, Oxnard CALIFORNIA
AUGUST 1987a"JUNE 1993
PRIVATE INVESTIGATOR, LOS ANGELES CRIMINAL COURTS INVESTIGATOR
Working for Private and Public Criminal Attorneys, to investigate, observe (sur
veillance), and interview witnesses and clients in criminal court matters. To i
nvestigate private and public matters from clients that sot out our services.
Tri-County Investigations VENTURA COUNTY, CA
1987 - 1988
INVESTIGATOR, VENTURA & LOS ANGELES COUNTIES
Working with Private & Public Criminal Attorneys, to investigate, observe (surv
eillance), and interview witnesses and clients in criminal court matters.
To conduct undercover investigations at several client facilities for the purpo
se of detecting criminal activity (theft, drug & alcoholic work violations, any
unsafe workers practices) and reporting them to the client.
Oxnard Police Department OXNARD, CA
JUNE 1981a"AUGUST 1983
NARCOTICS/VICE DETECTIVE
To apprehend narcotics violators, set up and conduct undercover narcotics inves
tigations, and work with all county agencies to eradicate the flow of narcotics
into Ventura County.
Oxnard Police Department OXNARD, CA MA
RCH 1976a"AUGUST 1986
POLICE OFFICER
To protect all assets, public and private, for the City of Oxnard, to protect a
nd serve the community from all violators of the laws, to enforce all laws, loca
l, state, and federal. To apprehend all individuals who violate those laws.
U.S. Army FORT BRAGG, NORTH CAROLINA
APRIL 1970a"APRIL 1973
WEAPONS INSTRUCTOR, WEAPONS SERGEANTS 7TH SPECIAL FORCES GROUP (GREEN BERETS)
Instruct and train all incoming recruits in light and heavy weapons. Light and
heavy weapons team sergeant for Special Forces A-Team.
U.S. Army FORT BRAGG, NORTH CAROLINA
APRIL 1970a"APRIL 1973
WEAPONS INSTRUCTOR, WEAPONS SERGEANTS 7TH SPECIAL FORCES GROUP (GREEN BERETS)
Instructor, Weapons & Tactics of Urban Warfare, trained first S.W.A.T. units fr
om L.A.P.D., and first ever S.W.A.T. in the nation.
PROFESSIONAL ACHIEVEMENTS
Completion of U.S. Army Special Forces Training School
Completion Ventura County Police and Sheriffas Academy, obtaining P.O.S.T. (Pol
ice Officeras Standard and Training) Certification
Completion Drug Enforcement Ratification School, conducted by U.S. Drug Enforce
ment Administration
Completion of 12 (8 hours) training seminars on drug enforcement, conducted by
Ventura County Sheriffas Department
Completion of Intermediate P.O.S.T. (Police Officeras Standard and Training) Ce
rtification
Private Investigator License, licensed by the State of California
California Criminal Courts Investigator
Certification for Fire Detection & Protection, First Alert Fire Protection, Inc
.
Certificate of Completion, Interview and Interrogation Techniques, conducted by
Wicklander-Zulawski & Associates.
HONORS AND AWARDS
G-3 Outstanding Testing Trainee - U.S. Army, Fort Ord, California, 1970. Recip
ient Top Training Award for outstanding individual effort during basic training.
The award is given to the highest training individual with the highest score o
f 5 categories, outstanding trainee (2nd), physical training (1st), marksmanship
(1st), platoon leadership (1st), and squad leadership (1st). Out of a total po
ssible 76 points, 75.5 obtained, highest score achieved since the inception of t
he scoring system that was used in 28 years.
Airborne Parachute Wings a" U.S. Army, Fort Benning, Georgia, 1970. Completion
of U.S. Army Airborne Parachute School.
Special Forces (Green Beret) Training a" U.S. Army, Fort Bragg, North Carolina,
1970 a" 1971. Recipient of the aGreen Bereta upon the graduation of the specia
lized combat techniques and tactics training from the JFK Center for Military As
sistance. Recipient expert marksman rating on all weapons from around the world
.
Jungle Expert Award a" U.S. Army, Fort Sherman, Panama Canal Zone, 1971. Compl
etion of training in the art of survival in the jungle at the U.S. Armyas Jungle
Operations Course (JOC).
Leadership Advancement Program a" U.S. Army, Fort Bragg, North Carolina, 1971.
Completion of Leadership School for Non-Commissioned Officers (NCO).
P.O.S.T. (Police Officers Standards and Training) Certificate a" Ventura County
Police and Sheriffas Academy, Camarillo, California, 1976. Completion of grade
d testing of all standards for obtaining Certification for Police Officer.
Marksmanship Award a" Ventura County Police and Sheriffas Academy, Camarillo, C
alifornia, 1976. Testing for one of the highest awards in the Academy, use of a
nd expertise of firearms.
Intermediate P.O.S.T. (Police Officers Standards and Training) Certificate a" C
ompletion of Five Years of continuous police training and service.
Private Investigator License a" California Consumer Affairs Department, Sacrame
nto, California, 1986 a" 1994. Completion of qualifications and testing for Pri
vate Investigatoras License.
Fire Detection and Prevention Certificate a" First Alert Fire Protection Inc.
Completion to Instruct and Train in Fire Detection and Prevention.
Interview and Interrogation Techniques a" Wicklander-Zulawski & Associates, Tor
rance, California, 2001. Certificate of Completion on techniques in interviews
and interrogations.
EDUCATIONAL BACKGROUND
ASSOCIATES DEGREE, ADMINISTRATION OF JUSTICE, MINOR: BUSINESS
1976
VENTURA COMMUNITY COLLEGE - VENTURA, CA
GPA: 2.8, MAJOR: ADMINISTRATION OF JUSTICE
RETIRED POLICE OFFICER / NARCOTICS INVESTIGATOR, OXNARD POLICE DEPT., OXNARD, C
A. 93030
INTERVIEW AND INTERROGATION TECHNIQUES, WICKLANDER & ZULOWSKI, CHICAGO, ILL., 20
01
ADMINISTRATION OF JUSTICE, VENTURA COLLEGE, UNITED STATES, 1977
TEAM LEADERSHIP SCHOOL, JFK CENTER FOR MILITARY ASSISTANCE, FORT BRAGG, N.C. 197
1
LEADERSHIP TRAINING SCHOOL, FORT BRAGG, N.C. 1970

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