Chandrabhan Pandey

808 Copeland ST -- Lufkin, TX 75904

Cell (936) 671-1072 -- cp82447c@westpost.net
Talented young professional with advanced skills and qualifications in:
Hotel & Restaurant Management
Highly accomplished, quick learner with impressive hands-on experience in
all aspects of Hotel & Restaurant Management with advanced experience in
Restaurant Management and Food & Beverage Service. Committed to a high
level of excellence in the field of Hotel & Restaurant management as
demonstrated by outstanding academic achievement as well as high regards
from peers and mentors.
Management & Leadership qualifications
. Hotel & Restaurant Finance Management
. Marketing & promotional strategies
. Hotel & Restaurant Accounting
. Tourism Development
. Information Systems Management
. Human Resources
. Hotel & Restaurant Engineering & Maintenance
. Front Office Management
. Guest Services/Front Desk
. Advanced Food & Beverage Services
. Advanced Housekeeping Services
. Food Production Management
Education
Bacheors of Hotel/Restaurant & Tourism Management Studies
University of Mumbai, Mumbai, India-Graduated with Honors May2008
Diploma in Hotel Management & Catering Technology
Maharashtra State Board of Technical Education, Mumbai, India-Graduated
with Honors July 2007
Certificate in Information Technology (MS-CIT)
Maharashtra State Board of Technical Education, Mumbai India-Certification
of Completion July 2007
Associates Degree-Commerce
Ramanand Arya D.A.V. College of Science and Commerce, Bhandup, Mumbai,
India-Graduated with Honors 2002

Relevant Experience & Employment

Hotel/Restaurant Management Intern Courtyard by Marriott-Lufkin,
TX USA 2009-2010
Year-long internship with advanced training in Hotel Maintenance,
Housekeeping Services, Food & Beverage Service and Preparation,
Catering and Banquet Preparation, and Front Office Management
Assistant Steward deGustibus Hospitalit-Mahalaxmi,
Mumbai, India 2009
Food & Beverage Production Le Royal Meridien-Andheri, Mumbai, India
2005-2006
Advanced academic training in Food and Beverage Production
Food & Beverage Service Impressario Entertainment &
Hospitality-Byculla, Mumbai, India 2005
 Advanced academic training in Food and Beverage Service
Front Office and Restaurant Management:
. Staff Management:
o Ability to recruit new staff, train and develop existing staff.
o Encourage staff to achieve company targets and standards on a
daily basis.
o Coordinating staff scheduling
o Implement and instill company policies and procedures
. Customer/Client Relationships:
o Effectively handling customer complaints and queries.
o Vast knowledge and experience with direct customer interaction
in both Food Service and Front Desk/Guest Services
Hotel & Restaurant Finance Management:
. Advanced study and practical application of Business Accounting with
focus on planning working budgets and Profit & Loss Margins.
. Monitor inventory levels for proper inventory control, profitability
and effective and seamless work-flow.
. Administer basic payroll duties including awareness of payroll budgets
and employee time management.
Marketing & Promotional Strategies:
. Ability to communicate effectively on various levels with advertisers,
customers & corporate clients to sell the company and its products in
order to improve profitability.
. Assisted in direct promotion program that combine advertising and
purchasing incentives to help increase sales.
. Problem-solving and analytical skills used to establish relationships
with the local community.
. Assisted in developing pricing strategies designed to increase the
company's market share and profitability.
Hotel & Restaurant Engineering & Maintenance:
. Oversee building maintenance, cleanliness and security
. Working knowledge and ability to maintain hotel/restaurant equipment.
Advanced Food & Beverage Service:
. Focus on customer service by taking orders, serving food & beverages,
and preparing itemized checks.
. Work as team with co-workers to maximize customer service and improve
work-flow.
. Vast knowledge of food preparation and beverage service including
bartending.
. Work to ensure high standards of hygiene are maintained throughout the
hotel/restaurant in order to comply with relevant health and safety
regulations.

Memberships~Certifications~Affiliations
Training Certification from Courtyard by Marriott in all departments ~
TABC Certified ~ Texas Food Handler's Certification ~ Graduated
from University of Mumbai with Bachelor's of Hotel/Restaurant & Tourism
Management ~ Graduated Maharashtra State Board of Technical Education
with Diploma in Hotel Management & Catering Technology ~ Member of the
Bharat Scouts & Guides
*References and Letters of Recommendations can be supplied upon request