BRUCE CROSKERY6709 Bellamy AvenueSpringfield, VA 22152703-451-5037
(Home)bc834bce@westpost.netSUMMARYDependable and detail-oriented
_MEDICAL AND BILLING AND CODING_ professional with proven success in data intensive work settings. Experience with extracting key information from documents to complete and submit forms. Skilled at accurately inputting information into a variety of databases. Analytical and flexible thinker with strong written and verbal ability committed to enhancing professional credentials. Solid background in data quality and working with others cooperating as a team. Proficient in research utilizing on-line sources and consulting reference materials and applying attained knowledge to guidelines. Demonstrated capability of understanding and adhering to employer mandated privacy and compliance standards. Relevant skills and knowledge include: * Medical Terminology* Anatomy and Physiology* Electronic Medical Records* ICD-9-CM Diagnosis coding* Debt Collection Strategies* Data Entry: 60CPM* CPT Procedural Coding* HCPCHS Level II coding* Typing: 40WPM* Microsoft Office Suite* Payment Posting and Balancing* Medisoft* Insurance Claim Processing* Insurance Billing Procedures* Health Information Mgt.* CMS-1500 and UB-92 (CMS 1450) Insurance Claim Forms* HIPPA Rules and Medical Law, Liability and Ethics* Medicare, Medicaid and Other 3rd-party Payer ReimbursementACCOMPLISHMENTSMEDICAL BILLING AND CODING* Posted payments, charges and made adjustment entries to patient accounts on Pathway Home Healthcare department software to ensure accurate and timely processing of claims and attain reimbursement. * Data entry and balancing of monthly debits and credits for Nursing Home department onto spreadsheet.* Reviewed patient episodes and examined active and historical ICD diagnoses codes, CPT surgical and other procedures, coverage information, prior authorizations and remittance advice documents.* Assisted Billing Specialists in completing monthly Medicare and 3rd-party payer reimbursement reports. * Verified payments received to ensure amounts agree with computerized printout of payment statements.INFORMATION ABSTRACTION AND DATA ENTRY* Extracted data from paper-based records using knowledge of comprehensive procedural business rules formatted files using the abstracted data and entered them into new internet-linked disclosure system.* Created disclosure records based on filing submissions and inputted resulting documentation into database* Updated and entered registration information for individuals and firms in a financial regulatory environment.* Abstracted essential information from disclosure form documents, applied appropriate codes and inputted codes into forms from which programmers made needed disclosure reporting database modifications.* Edited disclosure reporting pages by removal of extraneous data before transmission to batch processing. DATA REVIEW AND VERIFICATION* Worked in quality control function validating data to ensure that disclosure forms were accurately completed.* Reviewed and verified submitted information from database for in order to process disclosure form filings.* Assisted with testing following database revisions by performing quality reviews of software modifications.* Submitted and verified daily workload of data fix cases addressing application errors and system updates.* Investigated customer reported issues as a data quality analyst by reviewing information in source database and validating instruction changes for appropriate fix to the underlying dataCUSTOMER RELATIONS AND INTERDEPARTMENTAL COORDINATION* Participated in debt collection activities by calling patients with delinquent accounts, explaining insurance policy requirements, verifying insurance coverage and updating account information as needed.* Worked with the Customer Service Department by investigating customers' inquiries regarding the status of their disclosure records within the reporting system database and ensuring that the problems were rectified.* Worked in a customer relations role in several capacities with the Data Quality Department: answered customers' questions, created detailed documentation of each call and followed-up with requests as needed. PROFESSIONAL EXPERIENCEINOVA HEALTH SYSTEMS, Fairfax, VA 2010 _Medical Billing and Coding Intern_Worked in Continuum of Care Service, Patient Account Department with assignments that included helping Medical Billers post payments to Homecare and Long-Term patient accounts on Pathway software and balancing monthly accounts through debit and credit entries to patient accounts. Assisted in follow- up reimbursement efforts on late customer accounts by contacting patients and communicating with them about the status of their accounts. Additionally, filed records and helped reorganize office storage cabinets and prepared and organized banker boxes for transfer to off-site location. Worked with Medical Billers to compile a variety of monthly reimbursement reports and completed task as assigned including sorting billing documentation and verifying patient insurance coverage.NATIONAL ASSOCIATION OF SECURITY DEALERS (NASD) {now called FINANCIAL INDUSTRY REGULATORY AUTHORITY} (FINRA), Rockville, MD 1999-2008 ___Data Quality Analyst__ _Worked in the Data Quality and Management Reporting Department and was responsible for creating and coordinating through final approval data correction cases which addressed data issues within the NASD database. Each case required extensive analysis of the issue that was causing the data application problem and finding the best solution for it. Handled data correction request cases from both authorized NASD users and external users permitted access to the NASD proprietary reporting system (Web CRD). Completing the correction entailed writing a set of technical instructions that referenced the database, and submitting the instructions to the technology department, who wrote the necessary code to finish the data correction. Evaluated the programmers' work by confirming the completeness and accuracy of the data post-correction in Web CRD. Assisted the User Testing Department with verifying, after periodic release deployments, the validity of the upgraded applications to Web CRD. Assigned other tasks and projects by supervisors which required adherence to strict company privacy and compliance standards. THE DATA ENTRY COMPANY, Chantilly, VA 1997-1999_Paralegal_ Worked on a major computer system transition for the financial compliance and regulatory authority known then as NASD (today called FINRA) was undergoing. The transition involved moving from a reporting system based on manually capturing information submitted by the member firms, Legacy CRD (Central Registration Depository), to the development of an electronic Web CRD. Web CRD utilized emerging internet technology to create an on-line reporting system that could be accessed by all affiliated broker dealers and licensed registered representatives. The duties performed made a significant contribution to the successful transition, and included, reviewing stockbroker and brokerage firm disciplinary information and "translating" by converting the discrete data elements into codes using a set of business rules that numbered 200-plus pages that were continually revised and updated.TECHLAW, Chantilly, VA 1996-1997_Paralegal_Abstracted required information from legal, financial and regulatory materials for law firms, regulatory bodies and government agencies. Entered the abstracted data into the appropriate forms, a function that required data entry accuracy in order to meet client-contracted requirements. The work also entailed the ability to able apply knowledge of separate contractor coding guidelines. Promoted to data quality function in which involved reviewing the products of others in the work group for accuracy.TRACK LEGAL SERVICES, Sterling, VA 1995-1996_Paralegal_Worked on the initial stages of the extensive NASD system conversion effort to the internet-based Web CRD described under the Data Entry Company position, above. The job required working knowledge of legal terminology and possession of strong analytical, communication and intrapersonal skills. The project involved the review of legal documents, identification of relevant information, and summarization of the data. Consistently achieved above average coding rates both in terms of number of events processed and accuracy rate. Promoted to data quality spot checker and assisted project in meeting targeted goals. ..EDUCATIONSANFORD BROWN COLLEGE, Vienna, VA 2009-2010 _Associate Degree in Medical Billing & Coding_, Graduated on Presidents List with 4.0 GPAPARALEGAL INSTITUTE, Tyson's Corner, VA 1992-1993 _Paralegal Certificate_OLD DOMINION UNIVERSITY, Norfolk, VA 1974-1978 _ B .S. Business Administration, Marketing Management_ REFERENCES AVAILABLE UPON REQUEST AS IS A CAREER PORTFOLIO FOR REVIEW.