BRETT H.

SHRAIAR
52 Goldcliff Road, Malden, Massachusetts 02148
(781) 420.1710
bshraiar@gmail.com

QUALIFICATIONS PROFILE
Highly motivated professional and mentor of hospitality industry, offering more
than 15 years of experience in maintaining positive sales trends, controlling co
sts, facilitating training and personnel development, and proactively determinin
g and resolving operational problems. Entrepreneurial thinker with outstanding r
ecord of achievement for implementing new business concepts, delivering innovati
ve business solutions, and facilitating operational transitions with risk manage
ment alternatives and a high level of ethics. Demonstrated proven strong analyti
cal skills and excellent capacity to multitask in fiercely challenging and excee
dingly demanding environment.
- Exceptional success in developing and maximizing key strategic partnersh
ips with business leaders to drive revenue gains
- Outstandingly organized with a track record that exemplifies self-motiva
tion, creativity, and initiative to achieve both personal and corporate objectiv
es
- Pioneering career reflecting cross-functional team leadership and decisi
ve management style to constantly surpass market competition
- Proficient in Microsoft Office applications (Word and Excel); proprietar
y POS systems; and Quicken, with working knowledge of QuickBooks

AREAS OF EXPERTISE
- Restaurant Operations and Management
- Strategic Planning
- Business Solutions
- Team Leadership and Training
- Capital Planning / Budgeting
- Operational Streamlining
- Start-Up Venture
- Human Resource Management
- Franchise Operations
- Consultative Services

PROFESSIONAL EXPERIENCE

CONSULTANT, Margolis Pharmacy, Inc. ~ Chelsea, MA Nov 2007-Present

Prepared comprehensive operational and procedural manuals to sustain margin expe
ctations. Analyzed Income Stream Reports and formulated faster turnaround time f
or receipt of third party payments. Led re-education and training program to fa
cilitate recommended changes.
Highlights:
- Received a succeeding contract to create new procedures to lower operati
onal expenses, including labor and inventory controls from a small family pharma
cy
- Successfully minimized production labor by 12% and reduced inventory by
33%
- Led initiative to advance corporate equipment, including the robotic dis
pensing unit and proprietary point-of-sale (POS) system

CO-OWNER, Four States Management ~ Newark, DE June 2006-Present

Engaged in overseeing the operations of management group, specializing in D.P. D
ough franchises. Extended concentrated support in developing and executing produ
ct marketing strategies, including advertising campaigns and sales promotions. P
rovided proactive leadership and management to five (5) new franchise owners. De
monstrated finance management expertise through assuming full responsibility for
evaluating financial statements, sales and activity reports, and other performa
nce data to determine productivity and goal achievement as well as areas needing
cost reduction and program improvement. Directly involved in planning, organizi
ng, and managing activities focused on the construction and layout design of str
uctures, facilities, and systems for five (5) new franchises.
Highlights:
- Instrumental in intensifying corporate market positioning and increasing
its unit franchise from 12 to 24 with gross sales amounting to more than $15M
annually
- Contributed in writing, designing, and producing operational and employe
e manuals as well as in documenting franchise updates
- Represented management in purchase negotiations and received the opportu
nity to personally locate, select, and procure merchandise for resale

CO-OWNER ~ CO-OPERATOR, Moota International, Inc. ~ Athens, OH Apr 1998-Aug 200

7
Worked collaboratively with business partners in managing operations of five (5)
unit franchise. Assessed financial statements, sales and activity reports, and
other performance data to measure productivity and goal achievement and identify
areas needing cost reduction and program improvement.
Highlights:
- Consistently boosted sales by projected 10% for each evaluation periods
through maintaining strong partnership with associates
- Developed and integrated site specific financial spreadsheets that keep
track with the established profit expectations and goals (24% in food cost, 28%
in labor, and 23% in profit margin)
- Planned, conceptualized, and designed effective strategies to introduce
new products, structure price, and differentiate service
- Formulated and implemented policies, goals, objectives, and procedures a
s well as conducted discussion with partners and staff members to explain scope
and details as necessary

CO-OWNER ~ CO-OPERATOR, D.P. Dough ~ Ithaca, NY Feb 1995-Aug 2005

Partnered with co-owners in overseeing general business functions, including hum
an resource, finance and fiscal, and marketing management initiatives.
Highlights:
- Involved in spearheading a staff of 30 in generating $800K annual sales
- Played an integral role in creating and executing product marketing stra
tegies, such as advertising campaigns and sales promotions as well as protocols
for developing staffing requirements
- Engaged in structuring and sustaining targeted profit levels of 20% and
successfully increased sales volume to reflect market share
- Took part in directing and coordinating organization's financial and bud
get activities to fund additional startup units, maximize investments, and incre
ase efficiency
EDUCATION
BACHELOR OF SCIENCE IN HOTEL, RESTAURANT, AND TRAVEL ADMINISTRATION (HRTA), Feb
1995
University of Massachusetts Amherst ~ Amherst, MA