Melanie Jordan

4025 McGinnis Ferry Road #1803, Suwanee, GA 30024 (678) 895-8584

mj84b202@westpost.net
Objective
Highly organized administrative professional with years of experience seeking co
ntinued career advancement within your organization. I possess keen understandin
g of business priorities and have the ability to perform as a team player. I am
committed to managing all levels of business affairs and projects while contribu
ting to business development and organizational goals.
Profile
Recognized for professionalism, creativity, resourcefulness and competence in ma
naging, administrative affairs and providing support to various staff levels

Administrative Support
Perform Intermediate Microsoft Office Skills
Contribute to overall focus on direction and organizational support
Effectively prioritize a broad range of responsibilities to consistently meet ti
ght deadlines

Customer Service
Highly articulate and effective communicator; skillfully communicate with staff
members
Build positive rapport with public; resourcefully assess concerns and answer que
stions
Experience
February 2009- January 2010
Kinetix (Permanently assigned to Boys & Girls Clubs of America)
Atlanta, GA
Administrative Support
Assisted Southeast Regional Customer Service VP
Performed administrative support to all RSA's
Under the direction of the Regional Office Manager performed daily tasks as need
ed
Arranged travel as needed for the SE Regional VP
Maintained Daily itineraries
Maintained excel spreadsheet of various projects being performed throughout the
year
Assisted with mail merges, copying, Power Point presentations, binders, brochure
s and pamphlets
Type letters, proofread and edit documents
Answered and responded to incoming calls

August 2008- February 2009

Kinetix (Previously assigned to UPS)
Atlanta, GA
Administrative Support/Customer Service
Assisted UPS Hubs in setting up day-to day shipments to various companies
Responded to customers in a timely fashion on deliveries and pickups
Maintained various reports (daily, weekly and monthly)
Participated in biweekly management meetings to discuss overall flow of related
assigned projects
Daily data entry of all incoming calls and issues
Performed Microsoft Office skills (Typing, Word and Excel)

October 2006- April 2008 (company relocated to Charlotte NC (part-time employmen

t)
QuintEvent
Norcross, GA
Administrative Support
Provide direct assistance for two Partners
Assisted Sales Department on various projects
Assisted Travel and Hospitality Department
Answered all incoming calls
Provided Mailroom assistance - to include mail packaging, sorting, copier servic
e

January 2002 -January 2004

Automatic Data Processing
Alpharetta, GA
Administrative Assistant
Assistant to the General Manager and Director
Answered multi-line telephone
Created Spreadsheets
Presented PowerPoint presentations to Department in Group Meetings
Typed various letters
Set-up conference room for manager meetings
Maintained daily reports and invoices

October 2000-May 2001

Volvo Cars of North America Southern Regional Office (Company relocated to Calif
ornia)
Suwanee, GA
Field Support Coordinator/Administrative Assistant
Assistant to the General Manager
Created spreadsheets for daily, weekly and monthly reports
Accounts Payable/Receivable (cross check all invoices submitted from businesses)
Reviewed and verified weekly and monthly travel expenses submitted from Volvo em
ployees
Reviewed and verified weekly and monthly travel expenses submitted from Volvo em
ployees
Set-up conference room for manager meetings (audio visual equipment ,food and me
eting supplies)
Accounts Payable/Receivable (cross check all invoices submitted from businesses
and hotels)
Scheduled and planned training classes for both Technical and Non Technical Empl
oyees
Utilized People Soft Program to update class grades and attendance
Managed Retail Operation Manager and General Manager's calendar
August 1999-June 2000
MiniMed Inc (Company relocated to California)
Duluth, GA
Administrative Sales Assistant/Customer Service
Provided direct support to the District Sales Manager
Maintained daily reports and invoices
Updated District Sales Manager calendar
Ordered necessary supplies
Answered and returned patient and doctor calls
Fax, copied and received documents
Typed sensitive documents
Assisted patient(s) with any questions or concerns

January 1997- August 1999

King and Spalding Law Firm
Atlanta, Georgia
Receptionist
Assisted Attorneys and Secretaries
Answered multi-line switchboard
Typed various letters
Set-up conference room for attorney meetings
Set-up catering for luncheons

Computer Skills
Microsoft Word, Excel, Windows, Microsoft Outlook, Internet Explorer, Power Poin
t

REFERENCES AVAILABLE UPON REQUEST