Miss Dorothy Beres

206 Central Avenue

Willowbrook, Illinois 60527
Home: 630-986-9953
Cell: 630-915-9953
Email: db8cc9f6@westpost.net

OBJECTIVE
Looking to utilize my exceptional operations skills and management skills to ben
efit
A company looking to increase their productivity and savings to their customers
STRENGTHS
Developed and well organized work habits, with the ability to function smoothly
And efficiently in a fast paced environment
Always create productive, personalized relationships with co-workers, customers
and vendors
Ability to identify problems and implement effective solutions
Possess a pro-company attitude, dedicated to growth and profitability
Possesses energy, enthusiasm, and poise for implementing sales for our customers
PROFESSIONAL EXPERIENCE
MAY 2008-MARCH 2009 FREIGHT ZONE LOGSITICS, LLC CHICAGO, IL CUSTOMER
SERVICE MANAGER-62,500/YR
Secured loads, negotiated pricing, secured carriers and handled movement
of freight from cradle to grave.
Verified insurance and compliance of carriers for customers.
Excel report monthly for this function
Balanced Accounts payable and accounts receivables for the brokerage division
Collected past due balances from customers in excess of $30,000.00
Managed carriers to ensure timely payments were paid to carriers
Generated leads for the brokerage division
JANUARY 2008-MAY 2008 HOLMES TRANSPORT OLYMPIA FIELDS, IL
BROKERAGE MANAGER- 67,300/YR
Managed the Chicago Office for three employees
Assisted with Accounts Payable and Accounts Receivables
Produced monthly reports via Excel and presentations on Power Point

OCTOBER 2007-JANUARY 2008 (PART TIME) CADBURY SCHWEPPES BOTTLING GROUP

NORTHLAKE, IL MAINTENANCE SUPERVISOR-$18.00/HR.
Coordinated and maintained the ABB preventative maintenance work orders
Processed timecards for the maintenance department
Allocated sick days, vacation days, floating holidays-processed and coordinated
point system
for tardiness, days-off-non compliance of distributed work
Created Power point presentations for plant manager
Performed inventory control for entire department of parts required
JUNE 2005-JANUARY 2007 GEMINI TRAFFIC SALES, INC. ROMEOVILLE, IL
CUSTOMER SERVICE MANAGER-62,000/YR
Managed the freight flow for the Midwest regional operation of a 300-truck natio
nwide
refrigerated carrier
Proactively gained business through solution selling, contributing to a divisio
nal $3M run rate
coordinated driver allocations, recruiting, billing, and customer service.
Regionally handled O S & D, returns rating, appt scheduling of inbound and outbo
und freight
Collecting Accounts Receivables of 90 days old and older
Trained customer service personnel from the regional office and participating of
fices
Managed on line and EDI reporting for several national accounts
APRIL 2004-JUNE 2005-FREEDOM LOGISTICS/TRANZACT TECHNOLOGIES ELMHURST, IL
BROKERAGE/CUSTOMER SERVICE MANAGER-$56,000/YR
Rejuvenated and generated new business for the truckload department
Effectively strengthened the process for rate bids for brokerage customers $2.5
Million in revenue
Managed activities of three dispatchers and six employees overall
NOVEMBER 1999-APRIL 2004 NTE, INC. DOWNERS GROVE, IL SALES REPRESENTATIVE-$48,00
0/YR
NTE was a unique start-up company matching LTL capacity with online customers
Recruited and developed the initial base of customers
Verbal and written negotiations with Carriers, Agents, and planned participants
Responsible for the rate negotiations with carriers to ensure excellent service
and reliability
Processed credit applications, securing credit approvals, and order processing
Arranged travel arrangements for the Executive team and secured rentals of all
kinds for the management team.
EDUCATION
St. Joseph High School- Graduated 3.5 GPA Class of 1980
SKILLS
Microsoft office suite-Word, Excel and Power point, scanner, 10 key calculator,
fax machine, e fax
Mc Leod Software system
REFERENCES UPON REQUEST