Bennie Leverett

1095 Magnolia Street, Bartow, Florida 33830

(863) 519.0613
(863) 559.4389
Benniedetail@aol.com

OPERATIONS MANAGER

QUALIFICATIONS PROFILE
Highly motivated professional offering diverse years of experience in maintainin
g positive sales trends, controlling costs, facilitating training and personnel
development, and proactively determining and resolving operational problems. Ent
repreneurial thinker with outstanding record of achievement for implementing new
business concepts, delivering innovative business solutions, and facilitating o
perations transitions with risk management alternatives and a high level of ethi
cs.
- Exceptional success in developing and maximizing key strategic partnersh
ips with business leaders to drive revenue gains
- Outstandingly organized with a track record that exemplifies self-motiva
tion, creativity, and initiative to achieve both personal and corporate objectiv
es
- Pioneering career reflecting cross-functional team leadership and decisi
ve management style to constantly surpass market competition

AREAS OF EXPERTISE
- Operations and General Management
- Sales and Marketing
- Negotiation / Mediation
- Property Control Procedures
- Personnel Administration and Development
- Purchasing and Inventory Control
- Customer Service and Satisfaction
- Interpersonal Relations

Professional experience

Assistant Store Manager, Harbor Freight Tools ~ Lakeland, FL 2009-Present

- Provide proactive management in driving the organization to achieve its
financial and operational objectives
- Assume supervisory responsibilities on general business operations, incl
uding customer relations, staff scheduling and assignment, product promotion, me
rchandising, timely/ accurate pricing, inventory management, sales reporting, bu
dget, payroll recordkeeping, along with company program, policy, and procedure i
mplementation
- Oversee human resource management functions, such as recruiting and main
taining competent and responsible team members with diverse, complementary progr
ams; ensuring that new employees receive comprehensive orientation, appropriate
training, and ongoing feedback; developing teammates for higher level assignment
; and holding each member accountable for reasonable standards / performance obj
ectives while facilitating positive, team-based work culture to maximize strateg
ic use of human resources
- Manage corporate finances and analyze sales data and financial performan
ce; prepare appropriate, timely, and corrective action plans

Founder ~ General Manager, Leverettâ⠬⠢s Auto Detailing ~ Bartow, FL 2003-2009

- Directed all efforts to establish and launch the business and supervised
its daily operational functions as well as performance of the support team cons
isting of seven subcontractors
- Maintained high level of customer satisfaction and revenue growth throug
h providing oversight to administrative, sales / marketing, customer service, a
nd hands-on functions
Highlight:
- Successfully started the company with $2K and progressively generated an
nual sales of more than $250K within three years and grew company from a one-man
operation to a company that required 10 in-house subcontractors and 5 independe
nt contractors as well as a second facility
- Efficiently boosted completion rate from 5 units a week to 25 units, dem
onstrating 500% increase in less than 3 years

Operations Manager, Circuit City ~ Lakeland, FL 1995-2003

- Fulfilled personnel management and development duties, including recruit
ing, training, and supervising all hourly employees
- Provided primary leadership to multiple departments, such as Customer Se
rvice, Warehouse, and Merchandising departments to ensure that the store sustain
s a strong customer focus
- Administered process of receiving weekly distribution trucks
- Ensure efficiency and accuracy of semi-annual physical inventory prepara
tion process and reconciliation
- Researched and reconciled any discrepancies in daily inventory cycle cou
nts
- Implemented company policies and procedures at store level to ensure cus
tomer satisfaction, operational efficiency and fair and consistent human resourc
es management for staff of 25
Highlights:
- Thrived in leveraging business and sales operations as well as maintaini
ng consistent sales productivity in exceedingly challenging marketplace
- Led the initiative to improve training / orientation programs and compen
sation structures that resulted in 25% reduction in turnover
- Oversaw closing of one location and opening of superstore with $1.5M in
inventory and $28M in sales
- Chosen to travel to non-performing locations and achieved successful tur
narounds that revitalized business operations, recaptured a competitive market p
osition, and restored profitability

EARLIER EXPERIENCE
Operations Manager, Checker Transportation ~ Jacksonville, FL
Recreation Facility Director, City of Winter Haven
Police Officer, City of Bartow
Production Control Coordinator-Space Shuttle Project, Honeywell Space and Strate
gic Avionics ~ Clearwater, FL

EDUCATION / CREDENTIALS
Bachelor of Science in Business Administration, Bethune-Cookman University ~ Day
tona Beach, FL
Industrial Management-School of Industrial Management, Purdue University ~ West
Lafayette, IN
Certificate in Law Enforcement-Policy Academy, Polk State College ~ Winter Haven
, FL