PETER D.

FEEHAN
6 South Rammer Avenue
Arlington Heights, IL 60004 pf9595e0@westpost.net
Career Summary
Information Services executive worked with corporate leadership team positioning
technology strategically to improve business performance. Successful record of
implementing solutions to achieve measurable results for operating and staff fun
ctions. Demonstrated ability for improving business practices, reducing expen
ses and increasing customer satisfaction. An effective leader who directed the E
RP system installation to change corporate processes and culture.
Professional Experience
Draper and Kramer, Inc. Chicago, IL 1995 - 2010
Privately held vertically integrated property and financial services firm servin
g national and international clients.
Vice President Information Services (2001 - 2010)
Managed Information Services and Corporate / Client Communication Systems. Provi
ded strategic direction, staffing, implementation, integration and support to me
et enterprise objectives. Managed$2 million budget and supervised staff of 14.
Strategic Leadership
* Defined business objectives with senior management and formulated long-term st
rategies to promote the effective use of current technology within budget limita
tions.
* Recommended document management system, and oversaw implementation that expand
ed secure web document access throughout organization while reducing operating s
taff by two FTE.
* Selected vendor and managed successful integration testing for online tenant p
ayment service designed to eliminate 250,000 printed statements per year.
* Designed and implemented corporate business continuity plan which ensured cont
inued operations in the event of a catastrophe. Plan included agreement for reco
very of services.
* Implemented system strategy which improved connectivity and reduced cost by 20
% per year in support of 110 national and international properties.
* Managed process improvement program - increased operating efficiencies for cas
h management and electronic banking; electronic leasing; vendor direct transacti
ons; online mortgage origination, sale and hedging operations; accounting and He
lp Desk operations; and electronic monitoring of computer systems.
* Developed vendor relationships, negotiated and approved Information Services p
urchases and contracts:
o Outsourcing site equipment maintenance resulted in $100,000 annual savings.
o Reduced cost for Microsoft Enterprise Agreement by 20%.
o Modernized copier technology, increased support coverage, and reduced costs by
18.5% through implementation of third-party printer support contract.
o During corporate restructuring, negotiated communications contract saving $30,
000 in termination fees, eliminated vendor and improved network reliability by r
edistributing circuits.
* Maintained two-deep staff cross training to reduce risk of knowledge loss due
to employee turn over.
Applications and Analysis
* Managed IT project which integrated a wholesale mortgage company into corporat
e structure in 90 days without increasing Accounting or IS staff.
* Established policy to test application updates through full business process c
ycle prior to installation; eliminated 90% of unplanned downtime.
* Directed implementation of Business Intelligence application utilized by Senio
r Management and Board of Directors that eliminated duplicate manual processes t
o free 800 hours in critical management resources.
* Performed IT operations due diligence in support of corporate acquisitions.
PETER D. FEEHAN PAGE 2
pf9595e0@westpost.net

Network and Infrastructure

* Directed Citrix virtualization that provided 25% increased capacity on existin
g server group.
* Developed strategy, negotiated contract, oversaw implementation of Cisco VOIP
phone system and network infrastructure within budget. Project saved 52% on cap
ital expenditure and reduced operating cost.
* Defined IT support framework for Construction / Development Projects. Establis
hed relationships and negotiated local and national contracts with vendors, dire
cted staff in timely enforcement of agreements.
* Created equipment procurement policy based on forecasted requirements and asse
t life. Initiated computer-imaging process with direct shipment to site that red
uced setup cost by 50%.

Assistant Vice President Information Services (1998 - 2001)

Managed staffing, implementation, budget and support for Information Services an
d Corporate / Client Communication Systems. A budget of $1.5 million and staff o
f 11 served Property Management, Insurance, Property Development, Commercial and
Residential Mortgage markets.
* Managed conversion of mainframe based applications to network applications, re
ducing operating costs by $100,000.
* Drove document management project that eliminated printing of six million page
s per year.
* Directed Citrix upgrade that provided disaster recovery and security for corpo
rate internet applications.
* Successfully managed Year 2000 Compliance project at corporate and client site
s.

Technical Services Manager (1995 - 1998)

Supported clients on multiple platforms, assessed operations, defined and implem
ented centralized processing strategy to consolidate network structure and reduc
e operating costs with a staff of three.

PLANMETRICS, INC., Chicago IL (Consulting firm for the Utilities Industry, 35 em

ployees) 1993 - 1995
Network Manager
RESOLUTION TRUST COMPANY, Elk Grove Village, IL (Branch of FDIC) 1992 - 1993
Automation Specialist

Education
B.S., Marketing, Northern Illinois University Dekalb, IL
Professional Development
Trainings Courses - Microsoft SQL, Active Directory and Office
User Conferences - Intuit MRI Real Estate Management - Harland Financial - Inte
rlinq
- Illinois CPA Society - Gartner Group Presentations
Product Releases - AT&T, Microsoft, Cisco, Citrix, HP, VMware, Zantaz, WanSync a
nd Dell
Focus Groups and Product Development Studies for Microsoft, Cisco, AT&T, CDW