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Summary
20 years of professional experience in the IT industry. My career began in 1987 as a data entry clerk and
progressed into many other areas. I also began my LAN Engineer / LAN Administrator duties in 1987 as
well with PCNET. I obtained my MCSE credentials when Microsoft first introduced it in 1994 and have
done my best to keep it current through the years. I've worked with just about every LAN topology and
server operating system including Microsoft, Novell, Solaris, and many flavors of Linux. I am also very
familiar with most PC and network hardware. I have a 15 node network in my home as both a production
and test lab including a wireless configuration and broadband xDSL with a server mix of Windows Server
2003, Novell Netware 6.5, and Redhat Fedora Core Linux. I have worked in both small to large enterprise
environments. Everyone has a passion in life, mine as always been IT. When I am not at work I am
usually at home using my lab environment to keep my skills as sharp and current as possible.
Experience
Skills
•Installation & troubleshooting of PC's & networks in a variety of environments including Microsoft
Windows 9.x - Server 2003, Novell Netware 4.x - 6.x
•Installation & Administration of Novell eDirectory Services on Netware, Linux, & Microsoft Platforms.
•Advanced knowledge of many implementations of Linux including SuSE, Mandrake, Red Hat, Fedora, &
others.
•Working knowledge of Sun Solaris and IBM's OS/2
•Very adept with network hardware installation, maintenance, & troubleshooting including switches (both
managed & unmanaged), routers, hubs, etc. of most all topologies & from a variety of vendors including
Cisco, D-Link, Linksys, SMC, & Netgear. Very proficient with wireless implementations, internet
connectivity, VPN's & Security.
•Can effectively install, troubleshoot, & maintain virtually any software that can be installed on a PC or
within a network including productivity, network monitoring, security software, accounting, database, etc.
in most environments.
•Very proficient with most any piece of computer & networking equipment, including PC's, peripherals,
routers, hubs, switches, printers, handhelds, laptops, wireless, etc.
•Very proficient in Legacy systems support
•Excellent Technical Support / Helpdesk skills including training of other IT professionals as well as end
users.
•Excellent written & verbal communications skills, as well as an exceptional typist, & strong people skills.
•Strong Technical Writer & documenter of IT related information
•Limited exposure to Cisco based VOIP installations & configurations. As well as some software only,
internet based VOIP systems.
Affiliations
TechRepublic, Internet Community, 2001. Techrepublic is an organization that caters to the IT
professional. They offer email lists, commentaries, review, tech support, white papers, etc. to its
members. Great research tool.
IEEE, Internet, 2004 to 2005. This is the governing body that determines the standards for electronics,
computing and networking. Great place to research new technologies.
Certifications
MCSE, Microsoft Corporation. Microsoft Certified Systems Engineer
CNA, Novell Inc.. Certified Novell Administrator
LPIC-1, Linux Professional Institute. Linux Certification Level 1
Multiple Certifications, BrainBench, http://www.brainbench.com/transcript.jsp?pid=222768. Brainbench is
a vendor independent Certification Test developer & examiner that offer certifications in multiple areas.
Network+, CompTIA
A+, CompTIA
ITIL Foundation Certification, ITIL. Minimal ITIL Certification