Joseph A.

Ryan
901 S. Dolphin Dr, Gilbert, AZ 85233
Home: (480) 656-6453 * Cell: (480) 299-9539 * jr96f516@westpost.net
Sales, Business Development, and Strategic Marketing Professional
________________________________________________________________________________
________________
Profile
Entrepreneurial professional with 20 plus years of experience in senior sales an
d business development roles for start up, growth, and corporate technology and
managed services companies. Prefer commissioned based positions requiring respon
sibility to manage critical accounts, or use corporate contacts and prospecting
to quickly ramp pipeline and bring accounts to close.
Enthusiastic visionary with successful record for identifying, qualifying, and c
apturing opportunities. Executive level selling skills with ability to apply pro
ven selling processes, business model development, and go-to-market strategies.
Strong believer in team based selling requiring leadership skills to achieve rev
enue targets and develop client partner relationships.
Sales and Business Development Qualifications
Client Prospecting to Close
Global 500 Client Management
Strategic and Market Planning
Large Client Contact List
Contract / Price Negotiation
Digital Marketing / eCommerce / Analytics
Globalization / Outsourcing
Software / Managed Services
Partner Relationship Management
Executive Presentations / Communication

Professional Experience
PROS Pricing - Houston, TX (2009 - 2010)
Director, Major Account Sales
Senior sales for western region accounts in this $75 million company providing B
2B price optimization and revenue management software and science based analytic
s. Primary responsibilities included strategic market planning, business develop
ment, sales prospecting and acquisition of Fortune 1000 companies across manufac
turing, distribution, and services verticals.
Grew green-field territory pipeline to $14 million in 10 months
Brought high-tech manufacturer to close state 5 months below industry average fo
r $2 million plus opportunity
Prospected and cold called nearly 30 accounts to build qualified pipeline with m
any previous clients
eClerx, Ltd - Mumbai, India (2007 - 2009)
Associate Principal, Sales and Client Management
Senior sales and client management for this growth stage global outsource provid
er of custom research, on-line operations, and advanced Web analytic decision su
pport for Fortune 1000 companies. Responsibilities included prospecting and lead
generation along with client management to increase organic revenue growth with
in US based companies. Verticals supported include high-tech manufacturing, on-l
ine merchants, media and communication. Current India Visa.
Doubled US new revenue from prospect to close state in 2 years
Increased client management revenue by 100 percent in strategic multinational ac
counts
Facilitated digital marketing partnerships to grow SCO/SEM, social media, custom
er experience management offerings
B-Global - Penang, Malaysia (2004 - 2006)
Principal, Business Development and Client Management
Senior client manager and business development role for start-up B2B supply chai
n optimization software to increase forecast and fulfillment accuracy . Created
strategic marketing plan and jointly closed partnership agreement with US based
$60 billion technology manufacturer to market to their 200 plus primary global s
uppliers. Broad scope of responsibilities ranging from developing strategic mark
eting and communication plan, overcoming objections, creating pricing models and
contracts for global supplier negotiations.
Grew business to $4 million run-rate revenue in 2 years while achieving top vend
or and technology partner status
Created strategic marketing and supplier ROI justification for on-premise or Saa
S contract agreements
Executive to C-level client management with continuous status meetings and progr
ess presentations

TechSolve - Austin, TX (2002 - 2004)

Principal, Business Development and Client Management
Executive business development and operations role for minority owned start-up t
echnology and deployment services provider. Broad scope of responsibilities that
included client management of $60 billion technology manufacturer, recruiting a
nd building deployment team, negotiating 3rd party variable workforce contracts
and service commitments. In addition, performed oversight to ensure deployment c
ontracts were complete and profitable.
Grew business to $10 million over 2 years as critical executive team member
Delivered first year's gross profit 5% above plan
Recruited, hired and managed 15 sales and client relationship associates
Created strategic marketing plan for wireless deployment as unique catalysis to
obtain profitable contracts
Fujitsu - Dallas, TX (2000 - 2002)
Director, Business Development / Strategic Marketing
Unique employment agreement working for 2 US based subsidiaries of Global 100 co
nglomerate. Business development role with Retail hardware and technology compan
y, building a B2B eCommerce offer for retailers. Business development role for E
RP/Supply Chain software creating B2B manufacturer to supplier optimization solu
tions. Broad scope of responsibilities for both companies building new service o
fferings. Access to C-level executive of $60 billion technology manufacturer ope
ned opportunity to coordinate discussions of technology and service combinations
across many company subsidiaries.
Facilitated C-level $2 billion joint venture discussions with $60 billion techno
logy manufacturer
Developed strategic marketing and B2B account acquisition plan for tier 2 ERP li
te business model
Developed strategic marketing and ASP model for B2C retailer advertising and eCo
mmerce transactions
Created pricing and service structure for both businesses to ensure profitabilit
y and market viability
Engage/CMGi - Andover, MA (1999 - 2000)
Director, Strategic Account Sales
Senior sales position for Internet growth company providing digital marketing so
lutions to marketers, publishers, and ad agencies. Scope of responsibility quick
ly shifted to strategic major account sales with newly created Application Servi
ce Provider (ASP) license offering for larger ticket revenue in shorter sales cy
cle. Account targets were global leaders in retail technology/service solutions
and travel/hospitality service providers. Dual role of sales and client manageme
nt developed to assure closure of contracts.
Jointly created ASP license agreements with CTO and exceeded quota by 200% in 1s
t year
Developed strategic marketing plan for client partners to expand market and reve
nue opportunities
Applied domain and business model knowledge to effectively evangelize/close mutu
al business agreements
Created tier-level pricing and service level structure to ensure profitability
and market viability.
MobileStar - Dallas, TX (1996 - 1999)
Business Development and Strategic Marketing
Senior business development and strategic marketing role for start-up wireless h
otspot pioneer offering subscription based services to business travelers and co
nsumers. Responsibilities were broad to address business challenges that include
d negotiating split revenue contracts in exchange for on-premise access rights,
developing subscription pricing models, recruiting and signing 3rd party network
deployment partners, and conducting wireless vendor evaluations and selection.
Recruited and signed 2 leading travel/hospitality system integrators for network
deployment and subscription reseller
Initiated JV discussions with CEO of leading coffee company to deploy Wireless H
otspots in nearly 2000 stores
Primary leader to build ROI model that secured $2 million mezzanine level from s
trategic investors
Developed split revenue model in advance of airport, airline, and hotel negotiat
ions for access rights.
Education / Professional Development
University of New Mexico - Albuquerque, NM ~ Diploma Instrumentation and Contro
l
University of Dallas - Dallas, TX ~ Continuing Education Business Management
Miller Heiman Strategic and Conceptual Selling

Willing to Travel Frequently - Possible Dual Residency for Territory Proficiency