Cresson, PA 16630 814-659-7895 js9a10c0@westpost.net EDUCATION Salve Regina, Newport, RI Expected Graduation Date: May 2011 Masters in Business Administration with HR focus Mount Aloysius College, Cresson, PA Graduation Date: May 9, 2009 Bachelors Degree in Business Administration with HR focus GPA: 3.9 Graduated Magnum Cume Laude Member of the National Honor Society (Delta Epsilon Sigma Chapter) Cambria-Rowe Business College, Johnstown, PA Graduation Date: March 2006 Associate in Specialized Business Degree in Management with Computer Application s GPA: 4.0 SKILLS Leadership Payroll Positive Attitude Outgoing Dependable Multitasking Student Training Adaptable Professional Time Management Communication Customer Service Problem Solving Effective Networking Public Speaking Organization Online Learning Microsoft Excel Classroom Instruction Microsoft PowerPoint Online Recruiting Microsoft Publisher Team Player Microsoft Word EXPERIENCE Corinthian College, (Everest and WyoTech); Career Services Representative II January 2007 - Present Career Services Team Lead Member of the CCI Career Services Advisory Committee Use technology to communicate with alumni and employers Facebook, Myspace, Twitter, Linkedin, and Texting 2.0 Attend networking and career events both on the local and national level Create marketing material to promote graduates to employers Attend Human Resources events Teach classes on resume preparation, interviewing, and computer skills Maintain classroom control in classes ranging from 5 to 60 students Prospect for potential job leads through cold calling and networking Uncovered leads for externship sites as well as placement sites Develop long term relationships with employers Maintain 100% acceptable placements, zero high risk since employed Received "Gold Award" for highest placement in the division three years running Top presenter, train employees on presentation content and delivery Supervise the Federal Work Study program with approximately a $85000 budget Supervise up to twelve employees from initial interview to termination Track budgeted monies on a monthly and per student basis Work with non-profit organizations to promote community involvement with student s Locate and develop long-term community relationships Provide superior customer service to alumni, students, employers, coworkers, and faculty Followed procedures and achieved a 0 audit score in 2009 United States Census, Johnstown, PA; Enumerator March 2010 - July 2010 Locate homes based off of address and map data Conduct in person or telephone surveys to determine census day status of the hom e Persuade uncooperative citizens to participate in the survey process Locate a proxy to verify homes that are vacant, demolished, do not exist, or una ble to contact Fastenal, Johnstown, PA; Management Trainee March 2006 - January 2007 Customer Service (Business to Business and Retail) Used probing questions to determine customers' needs Used value and benefit approach to attract and retain customers Used prospecting and cold calling to increase customer base by 5% Researched product that will meet customers' need Completed initial sales and organizational training in record time Conducted daily store management under the supervision of the general manager Sony, Mt. Pleasant, PA; Optics Technician January 1998 - March 2004 Quality control Utilized microscope for evaluation of produce Adjusted equipment to make corrections to maintain quality Defect confirmation Performed daily line checks and routine maintenance Conducted defect training for manufacturing staff Trouble shooting on equipment to keep process flowing and minimize downtime Trained new technicians and cross-rained fellow technicians into the optics divi sion Responsible for leading, training, and motivation manufacturing staff Communicated effectively between technicians, management, and other departments Cross-trained into the four other areas in my department Use forklift to load, stack, and move product AWARDS/CERTIFICATES Certificate - Strategies for Success Associate of the Month Going Above and Beyond COMMUNITY/MEMBERSHIPS Assistant Scout Master 2006 - Present Society of Human Resource Management 2008 - Present Pittsburgh Human Resource Association 2010 - Present Cambria-Summerset Human Resource Association 2009 - Present