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Key accomplishments
*Created a catering department; resulting in 14% quarterly sales increase (2010)
*Increased sales in a six month period up 350%+ (2010)
*Increased sales by 6% through "outside the box" marketing strategies (2009)
*Developed action plan for kitchen manager resulting in 4% food cost reduction (
2007)
*Elevated restaurant from eleventh to first in 18 months, $400K+ per month susta
ined for seven consecutive quarters (2000-2006)
*Led team to be awarded the Carlson's Restaurants Worldwide Presidential Award.
An award given to only four of eight hundred seventy five outlets (2000-2006)
Core Competencies
Catering Management * Menu Costing * Operations and Budgeting * Sales * Marketin
g Strategies * Situational Management * Staffing * O.S.H.A * Management and Staf
f Training and Development
Food Safety and Sanitation Compliance * Forecasting * POS System Management
Professional Experience
Co-Founder and Consultant
Feb 2010 - Present
Veronica's Deli - Woodbridge, VA
*Led creation and costing of menu
*Contributed to creation of order guides for a variety of vendors
*Developed all marketing assets: logo, menus, business cards, signage
*Created a catering department; resulting in 14% quarterly sales increase
*Creating new "Point of Promotion" for new products
*Increased sales in a six month period up 350%+
*Responsible for budgeting and meeting profit margin
General Manager
Oct 98 - Aug 2000
Au Bon Pain - Pentagon City, Arlington, VA
*Increased profits year over year by 5%
*Maximized profits and sales of a $40,000 a week unit. Achieved this through q
uality of food; accuracy in ordering; precise scheduling, culture of excellence
in customer service, and reducing turnover
U.S. Army
Nov 1994 - Oct1998
82nd Airborne - Fort Bragg, N.C.
Specialist (E-4)
*Served on the 82nd Culinary Team
*Directed the operations for a Dining Facility and Field Food Service Operations
for 600 Soldiers. Maintained three meals per day while accommodating a multitud
e of last minute request.
*Countered dining facility NCOIC with base and field operations
*Catered General Officer's events; promotions, retirements
*Recommended for a position at Secretary of Defense's Dining Facility by CSM Rei
my. Offered the same position by the Commanding General of Food Services for th
e Military District of Washington