Objective

To work for an organization of integrity and operational excellence that can uti
lize my talents and abilities. I am interested in a company which affords exten
ded earning potential, continuous education, and advancement opportunities.
Functional Summary
I am a detailed oriented, avid learner who can easily assimilate information. I
am computer savvy, being especially good with Excel and PowerPoint. I am by nat
ure helpful and resourceful and thrive in environments where I am a viable resou
rce to clients and co-workers. I am eager to provide assistance, and have a sol
id reputation for being knowledgeable and service-oriented. I enjoy responsibil
ity and problem solving, I can deal effectively with many personality types. I
am reliable, honest and professional.
Computer/Software Application Competencies
Microsoft Office 2007, Excel, Word, PowerPoint, Publisher, full Adobe Acrobat, O
utlook, Lotus Notes, JD Edwards (PeopleSoft), Internet Explorer, and application
s from vendors such as Intelex, HR Smart , Zurich, CannAmm, & Broadspire.
Employment
October 2006 to July 2010 / Flatiron Construction Corp / Longmont, CO
Corporate Safety Coordinator reported directly to the VP of Corporate Safety and
provided support to approximately 20 field safety representatives; managed mult
iple Excel database tracking spreadsheets; created PowerPoint presentations; ass
imilated statistical incident data for historical tracking and prequalification
bid reviews; worked with various types of company and vendor software applicatio
ns; specialized in form creation, manuals, procedural documents, pivot tables an
d graphs; coordinated transition to single drug testing vendor for the US and Ca
nada; was responsible for successful implementation of incident tracking softwa
re; assisted with annual WC insurance audits; trained administrative assistant.
November 1999 to October 2006 / Sun Life Assurance Company of Canada / Denver, C
O
Account Manager Customer Service Award national winner 2001 & 2002
Performed face to face client/broker calls; handled new case installations; coor
dinated renewals; provided system technology training for clients and office per
sonnel; submitted policy revisions and amendments for all group product lines; d
eveloped and participated in finalist presentations; managed 220 policyholders a
nd 17,000,000 in premium; obtained Colorado Insurance license.
September 1996 - November 1999 / Unum Life Insurance / Denver, CO
LAN Tech Liaison - 32 person office; Office Administrator/Assistant to the GM; S
upervised Administrative staff; handled all office technology systems including
phone & voice mail PBX, LAN server, personal PCs, laptops and printers; coordin
ated office move; made all flight & travel arrangements for GM
1993 - 1996 / Sam's Club / Denver, CO
Personnel Manager - Executed all personnel functions for 150 person warehouse in
cluding drug testing, recruiting, safety training, and new-hire orientation; con
verted manual time card system to automated KRIS system;
Invoice Auditor Receiving Dept- managed daily receiving practices to ensure accu
rate invoice reconciliation and inventory;
Member Service/Delivery Coordinator - Provided personalized service for select c
ustomers; coordinated commercial & residential deliveries; customized order form
s and computer invoicing
Marketing Representative - Cold called on area businesses during new facility me
mbership drive
May 1986 to November 1992 / Consolidated Freightways / Denver, CO
Account Executive - Maintained and increased revenue for largest Colorado trade
show account; negotiated rates and tariffs for LTL, back-haul, 28' and 48' capac
ity loads; met and exceeded monthly sales; presented educational client seminars
; installed customer software; organized and conducted monthly motivational sale
s meetings for Denver area offices.
Telemarketing Sales Manager - Coordinated services for 500 accounts; steadily in
creased account revenues; identified potential growth clients for national accou
nt transition.
Operations Manager - supervised 23 P&D drivers, 8 casuals, 3 clericals and 2 fie
ld representatives; conducted self-audits to ensure compliance with federal , st
ate, DOT, OSHA regulations; reorganized and managed equipment inventory to impr
ove efficiency and reduce financial utilization costs.
Customer Service Specialist - enhanced customer loyalty & "up-front" positive CF
image by exhibiting integrity, professionalism & consistent follow through; suc
cessfully diffused upset clients through expedient & effective problem resolutio
n.