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Dickmyer
Objective
To secure a position within a healthcare organization, allowing me to utilize my
existing knowledge of the healthcare industry. In addition, draws on my skills
in operations and troubleshooting. To be part of an organization that believes i
n teamwork to reach a positive goal.
Experience
July 2005 to April 2010 Wal-Mart Specialty Pharmacy
Priority Healthcare Inc.
Sales/Marketing Manager
* Create marketing strategy for exposing specialty pharmacy to local physicians.
* Oversee staff of 7 associates within the outreach program.
* Master Project Leader for future opportunities to grow the business.
Interim Frontline Operations Manager
* Oversee the operation of Call Center and Insurance team for a pharmacy distrib
ution center which includes a staff over 45 associates.
* Master Project Leader for future opportunities to grow the business.
* Marketing with Insurance Companies for reimbursement contracts.
* Creation of the Patient Assistance Program process.
* Liaison for the facility to assist individual projects regarding the URAC accr
editation process.
Insurance & Accounts Receivable Supervisor
* Oversee the insurance verification and accounts receivable departments in a ca
ll center environment for a pharmacy distribution center which includes a staff
of 15.
* Monitor the volume of incoming and outgoing calls on a daily basis to insure w
ork flow and performance.
* Troubleshoot on multiple processing systems involved in the distribution and b
illing of specialty drugs.(Connexus, PDX)
* Manage day-to-day collection processes for reducing outstanding A/R and creati
ng reports to identify potential areas for opportunity.
* Assist with implementing quality assurance program within the pharmacy divisio
n.
Education
1994-1995 Seminole Community College Sanford, FL
* Completion of Medical Assistant Program.
* Doctors' office/business procedures. Medical coding (CPT & ICD-9) and scheduli
ng on Medical Manager.
* Medical/Clinical procedures. Performing vital signs, injections, venipuncture,
medical history inquiries, and similar nurse like duties.
* Obtained Basic X-ray license.
* Vice President of MA Class of 1995