TROY S.

ALEJO
City View Condominium
2001 Hamilton Street #407
Philadelphia, Pennsylvania 19130
Tele: (510)372-4133
Email: taa866a2@westpost.net
Objective:
To secure a position that showcases my abilities, experience and allows for ackn
owledgement of achievements through advancement within the company.
Education:
Diploma Mt Eden High School
Hayward, CA
Experience:
Orchard Hotel, 665 Bush Street, San Francisco, CA 94108
Orchard Garden Hotel, 466 Bush Street, San Francisco, CA 94108
Orchard Hotel/Orchard Garden Hotel
Manager: Roy Dumadag
Full Time: Feb 2009 to July2010 Teleph
one: (415)362-8878
Maintenance/Engineering
Email: roymdumadag@yahoo.com
Duties: Make rounds of the hotel rooftop down to the basement to make sure all
equipment is working properly. Fix toilets, sinks, shower and faucet problems.
Change light bulbs, change light fixture ballast. Change fan motors. Change c
irculating pumps for hot and cold water. Painting, caulking, some electric work
. Some plumbing and some HVAC. Basically make sure the hotel is in great worki
ng condition. On call/overtime required.
Orchard Hotel/Orchard Garden Hotel
Manager: Beth Commando
Part Time: Feb 2007 - Dec 2007
Telephone: (415)362-8878
Full Time: Jan 2008 - Jan 2009
Email: bcommando@theorchardhotels.com
Front Desk/Guest Services
Duties: Greet every guest with a smile. Check guest in and out of the hotel.
Answer the phone. Make reservations. Cancel reservations. Modify reservations
. Handle guest complaints in a timely and professional manner. Report to my su
pervisor. Answer emails. Check in group and check out groups.
Orchard Garden Hotel
Manager: Beth Commando
Part Time: Feb 2007 - Dec 2007
Telephone: (415)362-8878
Email: bcommando@theorchardhotels.com
Doorman/Bellman/Concierge
Duties: Greet every guest with a smile. Open the front door of the hotel for the
guest. Assist guest with their luggage out of the car and to the room. Write a
valet ticket for the car. Give directions to and from the hotel. Give directions
around the city. Knowing all the tourist attractions. Set up tours. Make restau
rant reservations. Set up transportation around the city. Also to and from the a
irports.
Orchard Hotel
Manager: Barbara Pinter (no longer at the establishment)
Part Time: Nov 2004 - June 2005
Full time: July 2005 - Jan 2007
Housemen
Duties: Clean guest areas: lobby, lobby bathrooms, hallways. Clean employee area
s: offices, bathrooms, employee break room, garbage area. Take clean linen to th
e housekeeper's closets on every floor. Bring down the dirty linen, garbage and
recycling from every floor. Restock all the housekeeping closets. Special projec
ts: Shampoo carpets, clean doors, and clean exhaust fans in the rooms.

PROFESSIONAL AND PERSONAL REFERENCES UPON REQUEST