Cell Phone: 703-819-3389 Home: 540-364-0182 Email: jla8bac6@westpost.net PROFESSIONAL SUMMARY A skilled professional with significant experience in all aspects of retail man agement, customer service, direct and indirect sales, resource scheduling, inven tory control and supply purchasing. Holds a consistent track record of building and strengthening team relationships to grow sales. SUMMARY OF QUALIFICATIONS Resource Scheduling Store Management Purchasing Staff Management Inventory Control Payroll Records EMPLOYMENT EXPERIENCE Borders Books, Dulles Airport, VA ($1.45million annual sales) July 2008 to Pr esent Store Manager. Manage day to day operation of retail book store on Dulles Airpo rt Concourse. Duties include training, scheduling and managing staff of 10 sale s staff, payroll management, cash management, stock ordering and purchasing, inv entory control, records management to ensure compliance with Federal Laws, troub leshooting and opening and closing duties. Advance Auto, Herndon, VA ($2.85 million annual sales) October 2007 to Ju ly 2008 Assistant Store Manager. As First Assistant Manager supervising staff, opening and closing store with responsibility for banking procedures, inventory manageme nt, stocking procedures, troubleshooting, customer service and commercial accoun t management. Home Depot, Fairfax, VA ($3.4 million annual sales) July 2004 to October 2007 Department Supervisor, Flooring Department. Supervising staff while supporting the sales of full line flooring products from design to installation, which incl udes vinyl, ceramic, carpet, wood, laminate and natural stone. Abbey Carpet, Fairfax, VA November 2000 - June 2004 Senior Sales Representative: Sold full line of flooring products from design t o installation. Principal key carrier at store in absence of management. Set t eam schedules and trained staff. Weadon Printing, Alexandria, VA November 1999 - Novem ber 2000 Production Coordinator/Purchasing Agent. Responsibilities included determining methods to maximize resources to produce cost effective projects on a timely bas is. Estimated material needs and purchased accordingly minimizing costs. Devel oped vendor relationships to obtain best price and researched alternative source s. Company went into Chapter 11. AmeriPrint, Vienna, VA February 1999 - November 1999 Senior Customer Service /Inside Sales. Responsible for the timely completion of projects for three salespersons. Logged and distributed jobs and tracked prog ress through production to completion. Facilitated the completion of projects b y outside vendors. Anticipated and resolved issues to facilitate smooth work fl ow. Company went into Chapter 13. Tootsie Roll Industries, Chicago, IL August 1989 to December 1998 Print Manager. Ran day-to-day operation of 4-color in-plant print shop. Hands on press work Utilizing A.B. Dick 360 with T-head. Heidelburg Kord. Hands on bindery using Seybold Cutter, Baumfolder, and other bindery equipment. Christie Group Inc., Elk Grove Village, IL Novem ber 1985 to August 1989 Technical Field Representative. Promoted/Sold Konica Graphic Arts films on a n ational basis. EDUCATION Associates of Science, Triton College: Major: Print Technology Certificate, Electronic Digital Imaging, Triton College