Sonya Jones

Home: (903) 665-9690

Cell: (903) 503-4170
sja8c002@westpost.net

Objective Statement: Seeking a position in the field of Information Technology.

Summary of Qualifications:
* Outstanding knowledge of principles and processes for providing Customer and P
ersonnel services stemming from 3 years experience in a customer service company
.
* Outstanding knowledge of clerical procedures such as managing files and record
s for a large corporation of over 300 people.
* Sales and Telemarketing experience including showing, promoting, and selling p
roducts or services.
* Active Top Secret clearance
Experience and Skills:
* Maintained an updated database for accountability of equipment, resulting in 9
0% satisfactory rating during Communication Security (COMSEC) inspection.
* Assisted in maintaining 100% accountability in the third largest COMSEC accoun
t with zero losses and without any COMSEC incidents.
* Proficient at using Windows Vista, Microsoft Office, and Microsoft Excel for c
orrespondence and for data entry.
* Recorded, documented, and tracked documentation of customers for a 100% satisf
actory rating on recent audit trail.
* Worked under pressure, multi-tasked, and met tight deadlines.
* Possess great time management skills and positive attitude.
* Am service-oriented and a consummate professional.
* Able to coordinate actions related to other's actions; use analytical problem-
solving techniques.
* Have excellent interpersonal communication and computer skills.
* Able to take accurate messages and schedule appointments.
* Planned and coordinated all unit functions in the unit with over 211 Soldier
s and 92 civilian personnel.
* Accounted for and maintained over $1.5 million worth of equipment and proper
ty with zero loses over a three year period.
* Worked in conjunction with Senior Leadership to ensure short and long term e
vents are coordinated, resourced and executed to established standards in the ar
eas of Force Protection.
* Prepared training schedules and plans for approval of company commander and
higher headquarters.
* Coordinated with higher headquarters to obtain quatos for personnel to atten
d schools.
* Assembled and maintained static on weapons qualifications, Army Physical Fit
ness Test, and Military Occupational Skills Qualification for over 211 Soldiers.
* Conducted, coordinated, and supervised NBC (nuclear, biological, and chemica
l) defense training with Senior Leadership.
* Assisted in developing and implementing the company NBC team training progra
m.
* Assisted with elderly patients in related restorative and rehabilitative car
e activities.
* Recorded, and documented patient's condition for daily activity reports.
Employment History:
* Certified Nurses Aid: Magnolia Manor (March 2010 - Present)
* COMSEC Clerk: U.S. Army (March 2006 - August 2009)
* Certified Nurses Aid: Briarcliff Carthage, TX (October 2005 - March 2006)
* TCIM Services: Longview, TX (June 2002 - August 2002)
Education:
* U.S. Army Specialized Training: Computer Networking and Communication, Managem
ent Skills and Leadership, Enterprise Project Management, Sexual Harassment Trai
ning, and COMSEC Custodian Course
* Certified Nurses Assistant Panola College Carthage, TX
* University of Maryland College- Europe 45 semester units in General Studies
* Kaplan University - Florida (currently attending) - Associate of Applied Scien
ce in IT.