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Objective
Highly personable, reliable, and experience manager, seeking a leadership role,
with a company that will maximize my versatile abilities within the food and bev
erage industry.
Qualifications
* 9 years of restaurant management and successful trainer of Franchiser goals an
d policies.
* Winner in customer satisfaction communications and a likable team leader with
associates
* Experience in and willingness to meet challenges of new food concept openings
from the ground level.
* Attentive and ready to learn new systems and business procedures to improve fi
nical impact and establish a strong customer brand loyalty.
Relevant Experience
Charley's Grilled Subs:
General Manager- Littleton, CO Sales $8,000 WK | CC $1,100 WK |Staff 10
* Managed all aspects of font and back of restaurant-inventory, all ordering, a
ll money deposits, P"n"L, weekly sales audit, all schedules.
* Consistently adhered to all service guidelines and procedures to insure superi
or customer service to all guests.
Armadillo Grill and Cantina:
Assistant Manager- Littleton, CO Sales $30,000 WK |CC $4,000 WK |Staff 40
* Managed all aspects of the back and front of the house - Controlled all food p
reparation, prep times, line product expediting and cleanliness standards.
* Co-ordinate, purchasing of all food products, product specification, and relat
ed supplies as well as conducted all inventory of food, bar and kitchen supplies
.
* Adhered service guidelines and procedures to insure that the guest received th
e best service possible in a proficient and timely manner.
Movie Tavern (New restaurant Concept):
Manager - Aurora, CO Sales $100,000 Food, Bar, Movie WK | CC 7000 WK | Staff 80
* Opening management's team - Duties included supervising all hourly employees t
o be trained in aggressive food delivery system and compliance in new concept im
age and customer interaction within a unique environment.
* Responsible for transmitting end of day financial transactions to the corporat
e accounting department.
* Customer Floor contact to assure that all customers were taken care of in a ti
mely and courteous manner