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BUFTON
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4255 W. Lake Circle Littleton, CO 80123 bscott1192@qwestoffice.net
303-956-5042
PROFESSIONAL EXPERIENCE
TAE Enterprises, Littleton, CO 2004-Present
COO, EVP Business Development
Hold P&L responsibility for this $20 million dollar (annual revenue) consumer go
ods sales and distribution company. Lead the strategic planning process, help f
ormulate the corporate vision, initiate growth strategies, provide strategic gui
dance on operations globally, and approve all financial initiatives. Work with
the CEO/VP of Sales to implement new product strategies and develop long range g
rowth potential.
* Chaired committee for new product testing which resulted in a 42% sales increa
se in the first month and 27% increase for the year.
* Created new ways to interact with teams worldwide and develop/coordinate month
ly recognition plans and incentives. The result was an increase in sales by 40%
.
* Responsible for integrating new computer systems with new and existing clients
resulting in 23% increase in sales in 6 months.
* Provided/developed customer service interfaces/support designed to increase ov
erall customer satisfaction. It resulted in a 32% decrease in customer calls and
a 54% increase in overall customer satisfaction.
* Provided daily statistics to the President/CEO and Board of Directors includin
g operational expenses, sales, new customers, business forecasts and commissions
. Result was an increase of 16% annual of net profits.
* Responsible for monthly meetings outlining the performance of the organization
. Result was a decrease in operating expenditures by 46% annually and 83% rete
ntion rate among customers.
* Tasked with developing new business metrics to measure vital statistics to eva
luate the overall health of the organization. Result was a computer system oper
ational in 3 months.
* Managed an annual budget over $30 million dollars with over 22 direct reports
and a total staff of over 300.
* Pivotal in growing department's revenue to $27 million dollars within 3 years
and developed 12 new products.
* Trained 900+ employees nationwide on data products and responsible for 24/7 cu
stomer service center. Result was an increase of sales by over 200% and customer
satisfaction rating of 91%.
* Created a new department, responsible for data/Internet services. Developed a
business plan in 2 weeks, presented it, and revised it. Result: generated $5
million dollars in revenue in the first year.
* Prepared method for implementing new technology in the market. Established th
e team, evaluated and selected vendors, planned the schedules, sold accounts, an
d oversaw the implementation/construction efforts. It resulted in the first (Vo
DSL) services to a large metropolitan market in the U.S.
Education
UNIVERSITY OF NOTRE DAME, South Bend, IN
B.A. Financial Management/Industrial Engineering 1989
Inside Linebacker on National Championship Football Team 1988