Академический Документы
Профессиональный Документы
Культура Документы
CAREER SUMMARY
A sales professional and top producer, skilled at driving sales in small, mid-si
zed and Fortune 500 environments. Successful in diverse industries, ranging from
security services to home building products. Record of cultivating new business
and establishing lasting customer relationships by providing outstanding custom
er service. Specific expertise in the following:
* B2B * Customer Service
* B2C * Retail Sales
* Account Management * Retail Displays
* Field Sales * Business Retention & Growth
* Over the Phone Sales * Overseeing Timely Scheduling of Logistics
PROFESSIONAL EXPERIENCE
Diebold Incorporated, Uniontown, OH 2010
A security company with a 150-year history, specializing in security and assiste
d transaction equipment sales to financial institutions.
Inside Sales Representative
* Contacted bank executives to generate leads and push sales.
* Worked with field sales reps to create sales proposals and drive customer serv
ice.
* Handled behind the scenes procedures to ensure smooth delivery and installatio
n after order was purchased.
* Consulted with customers in order to layout and maximize branch equipment floo
r plans.
* Maintained quota of quality outbound calls to current and prospective Diebold
customers.
Universal Forest Products, Lodi, OH 2009 - 2010
A building materials company that specializes in pressure treated wood and wood
alternatives.
Sales / Customer Service Representative
* B2B sales with Home Depot and Lowes.
* Worked with stores to build strong relationships and drive sales.
* Pushed sales of new special order building material products.
* Remedied incorrect shipments and damaged merchandise.
* Handled warranty claims with UFP products.
* Educated customers on products and warranties.
* Ensured stock materials and created new orders.
* Worked with Home Depot District and Regional Managers to negotiate more retail
space.
* Reset retail space to properly display the full array of UFP products.
EDUCATION
Bachelor of Arts in Communication, Interpersonal and Public Emphasis, 2007
The University of Akron, Akron, OH
* Magna cum Laude - 3.68 Cumulative GPA
* Recipient of Ohio Board of Regents and Partners in Excellence Scholarships
* Relevant Courses included Microeconomics & Macroeconomics, Advanced Public Spe
aking, Intercultural Communication, Nonverbal Communication