James A.

Klun 1335 34th Street

Allegan MI 49010
Home: (269) 673-2881
Cell: (616) 403-9217
jkaee31a@westpost.net
Skills Summary
Healthcare executive with over 20 years of broad-based experience and excellent
success in the organizational transformation/financial turnaround process, physi
cian recruitment, medical community bridge-building, joint ventures, healthcare
facilities planning/construction and property development coupled with strong an
alytical and interpersonal skills and a passionate commitment to process improve
ment, customer service, hospital staff empowerment and community advocacy.
Experience
Hospital Network Inc. Portage MI 2006- 12/2007
Consultant
Contracted with HNI to work directly with its CEO on leadership transition plann
ing and development of several new HNI programs including Impact Medical Solutio
ns, a start-up medical device (MPR) company.
Hospital Network Inc. Portage MI 2004 - 2006
Executive Vice President
Contracted with HNI to develop new business lines for 15 member hospitals includ
ing the development of a captive insurance company, joint IT center and enhanced
reference laboratory services.
Allegan General Hospital Allegan MI 1995 - 2004
President & Chief Executive Officer
Top management responsibilities for an 89-bed hospital with $56 million budget,
community-based foundation, four owned medical practices, regional EMS operation
plus Board Chair of one of the largest mobile imagining company in the Midwest.
Led administrative team including direct management of six department heads.
* Brought about $1.2M turnaround during first 18 months.
* Guided re-engineering process reducing $2.5M in first 6 months.
* Doubled profit margin each year from 1995-99
* Negotiated substantial concessions with 3 unions including a wage "freeze" in
initial year and a Gains Sharing program tying employee compensation to hospital
's financial success.
* Brought about major, critical changes within the Hospital while maintaining ve
ry high staff morale (over 90% positive throughout my tenure)
* Refocused medical staff attention on the hospital's clinical strengths and red
uced patient transfers by 75%.
* Recruited and retained over 20 new physicians to the hospital and communities
we serve
* Collaborated with another hospital and our medical staff generating a joint la
nd use program, retaining over 200 jobs within our community and supporting a $1
3M Medical Office Building and Ambulatory Service Center.
* Linked hospital and medical staff interests forging an effective partnership c
oncerning managed care contracting
* Partnered with another hospital to establish a primary care practice satellite
, a major employee assistance program network and medical campus enhancement pla
n
* Guided hospital to unprecedented success in its JCAHO surveys
* Inspired staff and physicians to develop/implement PACS, CPOE and Pyxis system
s.
Paulding County Hospital 1994 - 1995
Interim President & Chief Executive Officer
Top management responsibilities for a 56-bed hospital with 200 staff and $29M bu
dget. Led administrative team while directing eight department heads.
* Re-established credibility of CEO within the staff, Board, medical staff and c
ommunity.
* Established and led three task forces concerning general hospital policy, job
performance and wage administration.
* Teamed hospital and key physician group in successful recruitment of primary c
are doctor
* Rejuvenated disallowed Certificate of Need into state approval of swing bed un
it.
* Negotiated PPO contract with major regional provider along with local doctor p
articipation.
* Diversified E.R. service into three care levels to better meet market demand.
Miller-Dwan Medical Center 1977 - 1994
Sr. Vice President & Chief Operating Officer
Coordinated overall operations of a 182-bed hospital with 800 staff and 161M bud
get. Directed 8 professional departments with responsibility for satellite faci
lities, major project planning & construction, and JCAHO/CARF/CAP surveys. Led
Operations Team (CFO, V.P.'s) while chairing several inter-campus committees and
process improvement teams.
* Led development of major Radiation Therapy Center sustaining +10% annual growt
h.
* Initiated Minnesota's first CARF-accredited rehabilitation program.
* Inspired joint respiratory therapy and imaging services with neighboring hospi
tal.
* Planned over $140M in construction/renovation projects gaining superb team exp
erience.
* Collaborated with two major rehab providers to create an enhanced, joint PM &
R service.
* Streamlined cancer treatment services across our three campus partner organiza
tions.
* Broadened mental health services to include outpatient, child/adolescent and s
ecurity units.
* Sponsored multi-facility collaboration on a consolidated helicopter service, a
n integrated biomedical engineering program and a joint laundry service.
* Led expansion of our renal service into a multi-state, multi-site electronic-b
ased platform.
Fairview Community Hospitals Minneapolis MN
Administrative Fellowship
Education
Ohio State University, Columbus OH
Master of Science Degree - Hospital & Health Services Administration
Recipient - Management Scholarship Award
University of Minnesota, Duluth MN
Bachelor of Arts Degree - Business Administration
Community Service
President - Allegan County Economic Development Alliance
Board Chair - Allegan Emergency Medical Services
Board Chair - West Michigan Health Ventures
Member - MHA Employee Compensation Committee
President-Elect - Allegan Rotary Club