Kerry F.

Williams
3518 Dain Place a Humble, Texas 77338 a (281) 620-3231 a kwaeffe4@westpost.net

MULTIUNIT RETAIL MANAGEMENT LEADER

Building Corporate Value & Increasing Corporate Earnings

Talented, results-driven management leader with extensive experience building an

d leading successful sales and service operations. Innovative, forward-thinking
manager successful in identifying market opportunities and operating solutions
to drive revenue and profit growth. Successful aChange Agenta with stellar perfo
rmance directing turnarounds and startups. Exceptional qualifications in the rec
ruitment, training and empowerment of top performing management leaders. Winning
record of profit improvement through expertise in:
Quality & Performance Improvement Management & Staff Development
P&L, Budgeting & Reporting Multiunit Retail Management
Marketing & Advertising Strategy Inventory Management
Loss Prevention Operations Cultural Change Management
Customer Relationship Management New Business Development
PROFESSIONAL EXPERIENCE
AUTOZONE, INC. 1990 a" 2010
Fortune 500 leading retailer & distributor of automotive replacement parts & acc
essoriesa4,400 stores
Twenty year career highlighted by increasingly responsible management positions
and challenging assignments based on exemplary sales performance and management
leadership. Led the turnaround of several regions during tenure. Highlights incl
ude:
Regional Manager, Houston, Texas (2003 a" 2010)
a Handpicked by the Senior Vice President to drive profitability within 90 to 12
6 retail locations in the Greater Houston area and Louisiana with annual revenue
s of $156 million.
a Accepted full P&L and management leadership for 1,100+ employees, a management
team of 16, all strategic planning, sales and marketing strategy, inventory man
agement, training and development, customer management, budgeting and reporting.
a Cultivated and built strategic alliances with Firestone, AAMCO, Sears, etc to
grow repair facility revenue.
a Consistently outpaced the division in 8 of 9 key performance indicators and re
positioned region within the Top 7 in the company (out of 45 regions).
a Delivered 8% sales growth and double digit profits in 2006 & 2007 while the re
st of the company was flat.
a Increased total profit in 2008 by 22% and 17% in 2009.
a Drove revenues from $156 million to $208 million, and increased average transa
ctions over 6% in 2006, and 7% in 2007, 2008 and 2009.
Regional Manager, Los Angeles, California (1999 a" 2003)
a Challenged to lead the conversion and transition of 92 newly acquired Chief Au
to Parts locations into the AutoZone corporate culture, 25% of which were unprof
itable.
a Assumed full P&L and management leadership for strategic sales and market plan
ning, budgeting, management and staff development, performance management, marke
ting and advertising, inventory management and loss prevention.
Kerry F. Williams Page Two
PROFESSIONAL EXPERIENCE (Continued)
a Instituted a new inventory management program that reduced shrink from 3% to 1
.6%.
a Secured executive buy-in to change uniform colors to avoid neighborhood gang i
ntrusion.
a Drove revenues from $85 million to $124 million, and positioned region within
the Top 5 Best Performing Regions.
a Transitioned an unprofitable Santa Monica location to the first commercial onl
y, nonretail location within 8 months, delivering a 10% gross profit margin.
Regional Human Resources Manager, Houston, Texas (1997 a" 1999)
a Pioneered the companyas first field HR management role within a 60-store regio
n that increased 50% in profitability, and repositioned it as one of the most pr
ofitable markets in the company.
a Empowered a team of 4 recruiters facilitating store management training to ens
ure hiring best practices.
a Recruited 3 multiunit managers that were promoted to regional or divisional ma
nagers.
District Manager, Waco, Texas (1996 a" 1997)
a Led the turnaround of 8 retail locations within 10 months, from No. 5 to No. 1
in the region.
a Accepted full P&L and management leadership for management and staff developme
nt, strategic sales and market planning, inventory management, labor costs and r
eporting.
a Evaluated staff and development innovative sales programs and incentives to dr
ive revenue.
Regional Recruiter, Waco, Texas (1996)
a Chosen to manage the recruitment, training and placement of managers and suppo
rt staff for 25 retail locations in 17 cities in Texas.
a Facilitated training program, and conducted background and reference checks.
a Led the staffing of an additional 4 new retail locations opened at that time.
Store Manager, Tyler, Texas (1994 a" 1996)
a Led the turnaround of an underperforming location from $1.2 million to an incr
ease of $2+ million annually.
a Improved store ranking from last place to No. 1 in Sales and Profitability (ou
t of 7 stores).
a Held P&L responsibility for 13 employees, all training, inventory management,
customer management and development.
Assistant Store Manager, Shreveport, Louisiana (1990 a" 1994)
a Opened 9 stores in Louisiana, Georgia and North Carolina as part of the Store
Setup Team.
Earlier experience as a Maintenance Sergeant for the United States Army 1985 a"
1990
EDUCATION & CONTINUING PROFESSIONAL DEVELOPMENT
AutoZone, Inc.
Retail Store Management a-Diversity Certification a- Human Resources Management
Regional Management a- P&L Management a- Customer Relationship Management
United States Army
Noncommissioned Officer Training a- Supply Chain Management
Dale Carnegiea"Time Management, Public Speaking Certifications