13 E.

Market Street Marietta, PA 17547

Cell: 717-203-8582

CAREER PROFILE- Twenty-five years of clerical office work, with recently acquire
d skills in Marketing and Graphic Design, has been preparing me to establish mys
elf as a Promotional Graphic Artist and Marketing/Advertising Representative. My
experience with various types of companies makes me marketable as one who is op
en, and can adjust to changes in my working environment, as well as my responsib
ilities. I also possess skills in creativity, attention to detail, data entry, o
rganization and customer service.
WORK EXPERIENCE
MEDICAL RECORDS SPECIALIST-
SPHERION STAFFING LANCASTER PA (September 2008-January 2009)
Filed all medical charts for a 20 physician facility (The Heart Group), pu
lled charts for appointments: placed all medical correspondence and forms into p
atients' charts daily; prepared charts for scanning into electronic medical reco
rds filing system; scanned charts into system.
LANCASTER GENERAL HOSPITAL LANCASTER, PA (May 2001 - October 2003)
Prepared medical charts for entry into electronic medical record maintenanc
e system; scanned charts into computer using a Kodak scanner; indexed charts to
insure correct entry and readability; prepared entered charts for storage; evalu
ated other co-workers computer entry for accuracy; submitted evaluations monthly
and daily documented productivity to supervisor/team leaders.
MEDICAL RECEPTIONIST-
CENTRAL PA REHAB SERVICES LANCASTER PA (October 2003 - June 2008)
(Formerly B H B Rehab Services)
Scheduled patients' appointments; prepared new patient charts; accurately
maintained patients' medical records; receipted payments; entered patient demog
raphic and payment information; verified patients' insurance; electronically doc
umented doctors' orders and referral information; updated documentation as requi
red; brought elderly patients to their appointments; assisted therapists with cl
eaning and other duties as needed.
TRI- STARR TEMPORARY SERVICES LANCASTER, PA (September 2000 - May 2001)
Temporary assignment (Horizon Healthcare Services): Answered phones; main
tained medical supply inventory; tracked electronic patient files, daily coordin
ated of patient files according to activity; prepared office mail for delivery.
Temporary Assignment (Dr. Stephen Kustera, Physical Medicine Dept. at L
ancaster General Hospital): Answered phones, scheduled patients, prepared treatm
ent rooms, assisted with billing.

ADDITIONAL EXPERIENCE (part-time)

ART INSTITUTE OF YORK PA (September, 2009- January, 2010)
Student Worker- School Bookstore: cashiering, stocking textbooks and scho
ol supplies, receiving supply orders, taking inventory.
HOMEINSTEAD SENIOR CARE (January, 2006- December, 2006)
Caregiver- Companionship with elderly clients, prepared meals, assiste
d with social skills, ambulation and personal care, as needed.
EDUCATION
ART INSTITUTE OF YORK PA
July 2009- present
Major: Graphic Design, GPA: 3.0
COMMUNITY COLLEGE OF BALTIMORE- ESSEX CAMPUS
June 1974- May 1976
Major: General Studies, Earned 46 credits
ACQUIRED SKILLS
CLERICAL
Served supervisors, office staff and patients in a professional manner.
ORGANIZATIONAL
Developed multi-tasking skills, and proved myself to be responsible, flexible an
d dependable.
CUSTOMER SERVICE
Always attempted to keep a positive atmosphere in the office.
BASIC COMPUTER
Acquired experience in PC and Mac programs: Microsoft Office Works, Word, Excel,
PowerPoint, Customized Programs (i.e., RecordLlink), Photoshop, Illustrator, an
d InDesign.
MARKETING
Creatively put advertising/marketing materials together, kept referral sources u
p to date on practice's trends and availability.
GRAPHIC DESIGN
Demonstrated creativity, knowledge and skill in completing assigned
projects.