Intermodal Transportation * Contract Logistics * Shipping * Freight Services

P&L OPERATIONS * SALES DEVELOPMENT * CUSTOMER SERVICE

3PL Management a Purchased Transportation a Analysis a Forecasting a Strategic P
lanning a Budgets a Marketing a Pricing a Yield Management a Cost Control a Ne
gotiations a Vendor Management a Process Design a Call Center a Equipment a Syst
ems a Coaching a Team Building a Quality Assurance
DYNAMIC AND SELF-DRIVEN OPERATIONS EXECUTIVE WITH BBA, BLENDED SKILLS IN MARKETI
NG, OPERATIONS AND FINANCE, WITH 12 YEARS OF EXPERIENCE MAXIMIZING PROFIT. ASTUT
E ANALYST AND STRATEGIC THINKER WITH SOLID ACUMEN. CREATIVE PROBLEM SOLVER WITH
COMMITMENT TO CUSTOMER SERVICE EXCELLENCE. PERSONABLE, ARTICULATE AND PERSUASIVE
; SKILLED NEGOTIATOR AND DEAL CLOSER; STRENGTHENED VENDOR RELATIONSHIPS. DEMONST
RATED LEADERSHIP INCLUDES GROWING REVENUES TO $122,000,000; LAUNCHED START-UPS;
DEVELOPED HIGH-PERFORMING TEAMS; REENGINEERED BUSINESS PROCESSES; IMPROVED WORK
FLOW AND COST EFFECTIVENESS.

CAREER TRACK
VICE PRESIDENT OF OPERATIONS 2009 - Present
EXEL TRANSPORTATION - MTS AGENCY (Deutsche Post DHL) Mesquite, Texas
Supply energy, insight, expertise, acumen and organizational leadership vital t
o meet key performance objectives for this US operating unit of a major player i
n global transportation markets. Define branch goals for share, revenue and retu
rns. Formulate budgets and forecasts; design marketing, sales and operational pl
ans and results tracking systems. Develop equipment sources and carrier relation
ships. Partner with client businesses; analyze unique requirements, craft right-
priced shipping solutions for delivering truckload, less-than-truckload, and int
ermodal services.
o Launched Exel - MTS in a new market; instituted accounting and reporting syste
ms; recruited and trained staff; developed quality carrier relationships and sec
ured key accounts.
o Directed client implementation projects; rendered unmatched quality service an
d consistently provided on-time delivery; established high rates of customer sat
isfaction.
BRANCH MANAGER 2002 - 2009
NYK LOGISTICS AMERICAS, INC. (Nippon Yusen Kabushiki Kaisha) Garland, Texas
Directed 30+employees in marketing, sales, service delivery with sole responsibi
lity for unit P&L results with this market leader in domestic freight management
. Identified opportunities, cultivated contacts with decision makers, formulated
competitive proposals for transload and transportation needs. Implemented and o
versaw customer programs. Controlled equipment assets, project, operating budget
s and troubleshot problems. Forged valuable vendor and client relationships.
o Led the business to Top 5 rank among 32 branches in sales and margin for 5 con
secutive years; multiplied revenues from $81,000,000 to $122,000,000; designed e
fficient business processes.
o Promoted from Assistant Manager of Traffic position in 12 months; handled nati
onal accounts, process design, training and supervision, payroll and reporting.
Continued
Confidential Resume of
Christopher F. Tracey Page 2

VICE PRESIDENT OF SALES AND MARKETING 1998 - 2002

FMC SHIPPING / CFT FREIGHT / BULLET TRANSPORTATION Ontario / Fontana / Mira Loma
, California
o Spearheaded marketing strategy, outside sales, customer service and project ma
nagement for FMC Shipping; created rate tariffs and volume incentive plans; hire
d employees and drivers.
o Wrote winning proposals that built a customer base for new enterprise, CFT Fre
ight Solutions; located reliable carriers; managed dispatch and billing.
o Sold intermodal, OTR, and LTL freight services for Bullet Transportation; deve
loped prospects; closed new accounts and maintained current customers.
INSIDE SALES REPRESENTATIVE 1996 - 1998
EQUIPTO Dallas, Texas

LEARNING CREDENTIALS
BACHELOR OF BUSINESS ADMINISTRATION IN MARKETING
University of North Texas Denton, Texas

SOFTWARE PROFICIENCIES
Microsoft Word / Excel / PowerPoint / Outlook

ORGANIZATIONS & ASSOCIATIONS

Board of Directors*V SOFTASK (Special Organization Founded to Aid Special Kids)

REFERENCES AND FURTHER DATA PROVIDED UPON

ESTABLISHMENT OF MUTUAL INTEREST