MICHAEL J.

ENGELHARDT
227 Norwood St.
Islip terrace NY
917-204-5124
me73d216@westpost.net
Network Administrator

* Over Ten years of experience managing Windows Server 2000/2003/2008, Active Di

rectory, Exchange Server and SQL Server .
* Excellent in-depth troubleshooting, fault isolation, and network problem analy
sis skills.
* Effectively and efficiently installs, configures and maintains all computer ne
tworking and communications equipment, ensuring error-free datacenter and help d
esk operations.
* Superior ability to prepare, configure, pack, ship, and implement remote funct
ion networks.
Operating Systems: Windows 95/98/XP/NT/2000/, Windows server 2003/2008 Applicati
ons: VMware 4.0, Internet Information Services (IIS) Data Management: CommVault
8.0, VeritasNetwork Technologies: Active Directory, DNS, WINS, DHCP, TCP/IP, Eth
ernetNetwork Hardware: IBM X series servers, Think Centre desktops, Dell Power E
dge servers/desktops, Cisco Catalyst 2900 & 6500 series switches, Cisco Routers,
bridges, remote access devices, cable mediaNetwork Software:Mcafee Symantec Vi
rus Protection, Microsoft Operations Manager
PROFESSIONAL EXPERIENCE
Network Administrator, 1999 to present
National Football League - New York NY
Manage NFL network including NFL.NET domain with 32 (individual team) child doma
ins.
* Support DNS, WINS, DHCP and Active Directory for over 75 Domain Controllers.
* Maintain two domain controllers and Exchange servers for each child domain to
ensure they are replicating back to the NFL root domain for the latest copy of t
he Active Directory.
* Create off-site networks (building servers, connecting to switches that have b
een uplinked via T1 connections, giving users' desktops access to NFL resources,
etc.) for NFL events such as the Super Bowl, Pro Bowl, NFL Draft, and owners me
etings.
* Install and configure desktop and laptop computers and servers, including prin
t and file servers, Exchange servers, SQL Servers, and web servers.
* Perform troubleshooting, fault isolation and network problem analysis on commu
nications equipment and software, such as routers, bridges, LAN switches and rem
ote access devices.
* Maintain positive relationship with 32 Information Technology departments to e
nsure all IT teams are adhering to NFL policy.
* Utilize CommVault to back up all servers, scheduling and monitoring daily back
ups and ensuring full tapes are exported and new tapes are imported into tape li
brary.
* Scan over 200 servers using Shavlik HFNetCHKPro to identify and schedule neces
sary patches, hot fixes, and service packs updates.
* Employ MOM2005, SolarWinds, and Active Directory tools to identify lack of dis
c space or WAN connections that are down, in order to prevent system downtime be
fore it occurs.
* Schedule reconditioning of RAID Controller batteries and server recycling.
* Create documentation for all procedures, backups, game day statistics, user cr
eation, personal and department share creation, and server builds for datacenter
 staff.
Remote Client Support, 1999
ADP Investor Communications Services - Edgewood, NY
* Manage the remote support of 250 clients using proprietary proxy software
* Installed software, hardware, and peripheral devices.
* Troubleshot PC and modem problems in single-user and network environments.
Network Consultant, 1998 - 1999
Wintronics: Network Solutions - Hauppauge, NY
* Coordinated with Information Systems department for Windows NT rollout to over
110 branches, including Y2K testing, system upgrade, domain controller configur
ation for WAN, and end-user support.
* Worked with Management Information Systems department for Windows NT rollout o
ver tri-state area, including systems upgrade and TCP/IP configuration at branch
es.
* Performed Level 1 and Level 2 technical support for over 400 end users, includ
ing installation of software and hardware and maintaining Ethernet network.
Commodities Futures Broker, 1986 - 1998
Cargill Investor Services - New York, NY
* Managed trading floor operations and customer order execution.
* Kept clients advised of market developments and recommended trading strategies
.
EDUCATION
Relevant coursework:
Computer Science curriculum
New York Institute of Technology - Long Island, NY
Business Administration curriculum
Pace University - New York, NY
CERTIFICATIONS
VMware : Skills for Operators V 3.5
Microsoft Certified Systems Engineer (MCSE) - NT 4.0
Microsoft Certified Professional - Windows 2000
CompTIA Network + Certification
CompTIA A+ Certification
Level1-2 ConnVault Administrator