AGNES FURST

SUMMARY OF QUALIFICATIONS
Self-motivated professional with 16 years as an organizational development/instr
uctional design consultant and facilitator. A track record of producing extraord
inary results internationally for multinational corporations. A background in ge
neral medicine, healthcare and pharmaceutical industry. Talented in analyzing pr
oblems, developing and simplifying procedures, and finding innovative solutions.
Proven ability to motivate and work effectively with people from other cultures
and all walks of life. Skilled in working in a rapidly changing environment wit
h limited resources. Excellent analytical, organizational, and communication ski
lls. Committed to continuous improvement and personal excellence.
CORE COMPETENCIES
Results Oriented
Self-motivated
Customer Service Oriented
Open-minded and Adaptable
Integrity
Sense of Urgency
Positive Thinking
Works Independently Instructional Design Expert
16 years coaching experience
16 years Classroom Facilitation Experience (industry)
Adult Learning Styles Specialist
Pharmaceutical/Healthcare Product Training Specialist
Accelerated Learning Expert
Motivation Expert Master Level Facilitation Skills
Excellent Presentation and Communication Skills, Written and Oral both in Engl
ish and in Hungarian
Practical Problem Solving
Organizational Awareness
Leadership & Management Skills
Ownership in Decision-making
SELECTED RELEVANT ACCOMPLISHMENTS
Organizational Development Consultant and Facilitator
Another Way Consulting, Olympia, WA and ConAction Kft, Hungary
Designed and piloted a communication skills workshop for psychiatrists. Trained
6 trainers (psychiatrists), to roll out the program in 2009. 25% of Hungarys ps
ychiatrist specialists have been trained during 2009-2010.
Designed training manuals for hematology, psychiatry, epileptology, infectology
, oncology, gastroenterology etc. fields for pharmaceutical industry clients
Developed unique training & consulting software/tool designs, to satisfy unique
client needs several programs and projects claimed by clients as their competi
tive edge
Acquired international/intercultural facilitator experience: Slovenia, Croatia,
Serbia, Bulgaria, Baltic States and the United States (seminars run in English,
with role-plays in native languages)
Designed and facilitated numerous change management workshops for various local
US clients and their management teams in 2008-2009.
Built a strong consulting company with one partner, without external financial
or other help. ConAction is positioned in the top 5 of training providers for la
rge pharmaceutical companies in the region, among the 10 largest training compan
ies in Hungary. ConAction is also recognized as #1 pharmaceutical product traini
ng designer company in the region, with a methodology and a hands-on approach th
at leaves us without competition in this field.
Training Manager
SmithKline Beecham Pharmaceuticals, Hungarian Affiliate
 Created and maintained a high level of training and coaching excellence while s
ales force grew 400% in size over 2 years
Excelled in local/regional adaptation of corporate training initiatives SBs in
ternal training system became a benchmark for years ahead
EXPERIENCE
Another Way Consulting, Olympia, WA - Founder, Partner, Organizational Developme
nt consultant & facilitator
(www.anotherwayconsulting.com)
2006 present
- Transferred ConActions expertise to the U.S., formed a new consulting company
- Added value by involving an experienced teambuilding consultant as local busin
ess partner
- building and maintaining long term relationships with clients
Tri Employment Solutions, LLC, Olympia, WA Founder, Partner, Recruiter and Rese
archer
2008 2009
- utilized healthcare and recruitment experience to support partners in securing
placements for healthcare professionals and top executives nationwide
ConAction Kft., Hungary - Founder, partner, Organizational Development consultan
t & facilitator
(www.conaction.hu)
2006 - present
- Serving as coach and consultant for long-term VIP clients, via the internet
- Presenting specialized workshops in Hungary occasionally
2002 - 2006
- Supervised all operational activities and 80% of business relations of the co
mpany
- Provided consulting for clients on recruitment, performance development, train
ing strategy, compensation/incentives, workforce motivation, change management
- Trained and supported ConActions consultants, to be able to delegate more task
s and responsibilities to them
- Transferred unique methodology and knowledge of product training design to one
of my employees
1996 - 2003
- Acquired and maintained 80% of large clients (Novo Nordisk, Schering AG, GSK,
Janssen-Cilag, Bayer, ABBOTT Laboratories, etc.)
- Designed and improved training programs to better meet individual client need
s
- Facilitated 95% of all workshops in the first 5 years of establishing the com
pany
- Leveraging on my international reputation, acquired several training assignmen
t projects outside Hungary
SmithKline Beecham Pharmaceuticals, Hungarian Affiliate Training Manager
1994 - 1996
- Recruited, trained and continuously coached/developed sales representatives (s
ales force size increased from 15 to 50 people)
- Designed and facilitated all medical / product training for 3 existing and 6 n
ew products
- Trained first line managers on sales management and performance management
- Supervised Budapests (capital of Hungary) sales force for 6 months
SmithKline Beecham Pharmaceuticals, Hungarian Affiliate Medical Sales Represent
ative
Jan - Apr. 1994
- Increased sales of pharmaceutical prescription products by promoting to physic
ians and pharmacies
MAV (=Hungarian Railway Companys) Hospital, Budapest, Hungary Hospital Physicia
n
1989 - 1993
- Provided anesthesiology and ICU patient care

EDUCATION
University: general medical degree (M.D.), 1989
Semmelweiss University of Medicine, Budapest, Hungary
Facilitator
Accreditations: SmithKline Beecham & University of Cambridge Joint program: Basi
c & Advanced Facilitation Skills Courses, 1994-1996
Achieve Global (formerly Learning International) accredited trainer for PSS (Pr
ofessional Selling Skills), SPS (Strategies for Successful Presentations)
CELEMI accredited facilitator of Decision Base, Tango, Livon, Apples & Oranges
business simulations, 2004-2005 (www.celemi.com)
WA State Department of Labor and Industries certified Blood-Borne pathogens Tra
iner, 2008
Community
Leadership: LEAD Thurston County local community leadership program graduate
of Class 2007
VOLUNTEER WORK
Bellevue Since January 2008 (4 Friday evenings per quarter):
College, WA: - Regular member of the Employer Panel of the Resume and Interviewi
ng Strategies Class
- Conducting mock job interviews and giving resume feedback for students
Sunrise Beach School
Olympia, WA - School Board member since 2007
CONTACT INFO
Name: Dr. Agnes Furst
Mailing address: 6610 Kirsop Village Dr SW, Olympia, WA 98512
Phone: +1 360 888 8062 (cell)
E-mail: afb53ed6@westpost.net