JEAN GOLD

54 Demarest Street * Norwood, NJ 07648

201.660.7164
jgb70cca@westpost.net

SUMMARY
Senior web business analyst and IT project manager with extensive
experience in full IT system development life cycles. Demonstrated
success in the collection of information, the analysis, specification
design, test scripts and coding. Proven ability in the selection,
direction, management and growth of resources. Intranet, internet web
specialist that led global cross-functional teams, including off-shore
resources.
PROFESSIONAL EXPERIENCE
COMPUTER AID, INC., ENGLEWOOD CLIFFS, NJ 2009 - PRESENT
Currently performing Sr. Business Analyst position for Unilever as a
consultant. This includes the implementation and migrations from BEA
Plumtree portal to Sharepoint 2007 environment.
UNILEVER - CONSUMER PACKAGE GOODS, ENGLEWOOD CLIFFS, NJ 1997 - 2008
SR. BUSINESS ANALYST STRATEGIES / ARCHITECTURES (2003 - 2008)
Provided global/domestic intranet business
strategies/solutions/services for all business areas, cross-company,
cross-functional organizational groups. Managed business teams varied
in size from 3 to 50. Supported the day-to-day activities/services in
the BEA Plumtree portal environment and MS SharePoint 2007 portal.
*
Reduced business units' costs by implementing a large scale web base
ordering system. Again, recognized for my exemplary work with a,
"Lightning Award".
*
Trained end users/clients by designing and performing training
sessions specifically for each business area based on Unilever best
practice methodologies, attendees ranging from 2 to 30.
*
Attained buy-in from global business leaders on diverse internet
solutions by providing case studies, salary budgets, project budgets,
and cost justifications.
*
Attained a 98% customer service satisfaction rating 5 years in a
row, (2005 - 2009).
*
Substantially improved the sales force sales and communications by
automating sales tools and delivering it via the Unilever portal. Our
team was recognized for our outstanding achievement and these tools
where implemented in Canada.
WEB DEVELOPMENT MANAGER (2000 - 2003)
Built a web development team that started with one problematic brand
web site and within a year we took over and supported forty plus
internet brand web sites. We then aligned them with all of
marketing's air, radio, print ads and FSI drops. Created annual
budgets, charge back processes, cost justification, annual reviews
and education plans.
*
Saved $2 million annually in development costs by supporting 40+
internet sites and 15 intranet sites with in sourcing development
staff. Securing us a position in the companies top three must win
battles.
*
Reduced implementations cost and time 50% by developing a cohesive
process and maintaining to a high "Service Level Agreement".
*
Set the global standard for all future web development teams by
effectively developing and documenting the new teams' best practices.
*
Delivered multiple large scale web based projects by effectively
orchestrating both the outside creative services team and the inside
technical development teams. All on time and within budget.
JEAN GOLD
201.660.7164 Page 2 jgb70cca@westpost.net
BESTFOODS - CONSUMER PACKAGE GOODS, ENGLEWOOD CLIFFS, NJ 1997 - 2008
SR. SYSTEMS DEVELOPMENT MANAGER (1998 - 2000)
Managed daily operations of programming staff including the in house
consultants and summer interns, head count varied from 8 to 13 people.
Performed annual reviews and created education plans for the Bestfoods
programming staff. Coordinated the development and enhancements on
multiple tiered systems. 24/7, System support.
*
Delivered 11 applications though a seamless transition into the year
2K.
*
Managed and coordinated the unit/system testing for all 11 interface
and conversion activities, from the old multi-tired systems to the new
SAP system.
*
Ensured clean deliverables by developing, documenting and
implementing quality systems controls for cross-application
development/enhancements efforts.
SR. SYSTEMS PROGRAMMER ANALYST (1997 a" 1998)
Responsible for the support and developed modifications to multiple
systems applications. Analyzed problematic areas to find solutions
and implement resolutions. Relied on for 24/7 system support for
supply-chain system, sales reporting systems, order processing
system, manufacture system and the EDI systems.
*
Reduced application down time and human error by 80% by designing,
programming and implementing the creation of an in-house check
clearing system (GELCO).
*
Implemented the new EDI process. This entailed the installation onto
the MVS/OS 390 system, code enhancements, JCL creation and the daily
schedule for JOBTRAC. Utilizing IBM data Interchange, Sterling
Commerce Connect Mail, and Sterling Commerce Van.
TECHNICAL SKILLS
WEB SERVICES: XML, SXML SOAP, ASP
INTERNET/INTRANET: HTTP, SSL, Dynamic HTLM, XHTML, JavaScript, .NET,
FLASH, Web Logic,
OTHER LANGUAGES: COBOL, COBOL2, CICS, DB2, SQL, SQL 2000, CSP
WEB PORTALS: BEA Plumtree, MS SharePoint 2007
PLATFORMS: Windows NT & 2000 Servers, Unix, Tomcat, IIS, OS/MVS,
OS/MVS 390,
DATABASES: Oracle, UNIX AIX, IBM DB2
TOOLS: ITIL, Remedy, SM7, Perigrine, MS Mail, MS Word, MS Project,
MS Excel, MS Access, MS PowerPoint, VISIO, PRISM. INTERWOVEN,
INTERDEV, ERWIN, LOTUS NOTES, CMS, TSO, OS/JCL, VSAM, VSAMUTIL, FILE
AID, LIBRARIAN, ENDEVOR, EZTRIEVE, FILE MANAGER
OTHER: SDLC, ITIL FTP (TCP/IP) Windows NT & 2000 Servers, Unix,
Tomcat, EDI

EDUCATION
Morris County Community College, Morristown, NJ
Computer Processing Institute, Paramus, NJ

PROFESSIONAL DEVELOPMENT
MS SharePoint Getting Started
MS SharePoint a SharePoint Developer Intro - Workflow
MS SharePoint Document Management
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