Email:

2210 Barnett Drive Home: 512-535-5507

Cedar Park, TX 78613 Cell: 512-565-5549
Systems Analyst / Infrastructure Architect
Solutions driven professional with 12 years of system architecture and enterpris
e server administration experience with proven success in adding value to custom
er operations. Recognized for broad technical skills, customer service, ability
to transfer knowledge between cross-functional teams, strong ability to define s
cope and document practices / procedures. Excellent technical leadership and com
munication skills were developed while interacting with global internal and exte
rnal facing customers.
CORE COMPETENCIES / TRAINING
* Global Subject Matter Expert for Microsoft Server 2000 and 2003 Terminal Serv
ices including global security and performance enhancement standards
* Global Citrix Subject Matter Expert / Lead Architect, provided Tier III-IV su
pport
* Over 7 years experience with vmWare Workstation and 3 years of ESX that consi
sted of loading server OS and applications for Alpha, Beta testing and productio
n implementation. Virtual Center and vMotion were used for administration
* Automated OS configuration and application deployment using a variety of scri
pting, some included batch, VBscript, WMI, MFCOM and editing existing scripts. S
ome tools used were Scriptomatic, Autoit, MS WMI Code Creator, Primal Script and
VBScript editor
* Extensive experience with Active Directory, including global OU's, GPO's usin
g SRP's and custom ADM files that typically consisted of over 1,700 GPO settings
* Excellent documentation skills including tracking of global systems and proce
sses. Responsible for training global members as well as technical staff of cros
s functional groups
* Extensive experience in Network Protocols, managing vLANs / DNS with QIP and
implementation / troubleshooting of Layer II ACLs
* Microsoft VB Scripting and Microsoft Windows Script Host Essentials - Microso
ft WMI Scripting
* SQL 2000 / 2005 configuration, backup and tuning experience for multiple prod
ucts including Citrix, Logcaster, WebSense and AppSense
* Microsoft-Administering SMS 2.0, MS Active Directory 2003 training
* Cisco Certified Network Associate Education Program
* Experience working with Symantec Ghost, used to make images of Citrix servers
and also used to roll out pre-imaged server operating systems
* IBM - ITIL Foundations for IT Service Management
* Completed multiple courses in Situational Leadership, Quality Service Skills,
Planning and Managing Projects, Negotiating to Yes and Managing Interpersonal R
elationships
PROFESSIONAL EXPERIENCE
Citrix Architect and Global SME
Hitachi Global Storage Technologies - Austin, TX / San Jose, CA
November 2009 - Current
* Designed and deployed a secure XenApp 5 and Web Interface 5.2 environment run
ning on Windows Server 2008 in a highly secure DMZ environment, all network acce
ss to environment controlled by a Layer II network ACL. This environment reduces
the need for less secure and expensive VPN for remote employees and vendors usi
ng Hitachi systems.
* Published technical documentation for security compliance and technical staff
training.
* Performed SAP upgrade in Citrix environment that allowed remote printing of b
ar code labels. This allowed vendors to move from VPN's to a more secure Citrix
environment.
VMware Systems Analyst
IBM - Austin, TX
August 2009 - November 2009
* Performed P2V migrations on production systems using tools such as VMware Con
verter and Novell PlateSpin. The environments were highly secure and firewall is
sues were constantly enhancing my networking skills.
* Responsible for state agency Virtual Center image cloning, configuration, dat
astore selection and post image system performance. Used VMotion to move servers
between hosts and datastores.
Systems Analyst
Proclaiming I.T. - Austin, TX
January 2009 - May 2009
* Responsible for new VMware ESXi server design, testing and deployment. This n
ew environment reduced cycle time of bringing new servers online and will also a
llow for redundancy of mission critical applications allowing the IT infrastruct
ure to exceed SLA's.
* Led new Active Directory deployment that was used for client security and loc
kdown as well as deploying applications to clients using Active Directory GPO's.
Global 2000 / 2003 Terminal Server SME (Subject Matter Expert)
Global Citrix Solutions SME * Enterprise Infrastructure Solutions Group
Applied Materials - Austin, TX
April 2005 - March 2008
* Team Lead of US and India contractors responsible for global Citrix operation
s and Lead architect that supported over 8,600 users, 65 mission and business cr
itical applications, utilized by internal / external employees and vendors. Prov
ided Tier III and Tier IV support as well as worked with help desk management in
setting SLA's and on-call schedules for my team.
* Designed and deployed Citrix solution, which was a key security piece in meet
ing SEC guidelines and supporting all applications needed for business operation
s in China. This deployment resulted in reduced product development time and lab
or costs.
 * Lead designer for CPS / XenApp 4.5 global rollout. This environment included
Web Interface 4.6 using pass-through Kerberos authentication, application stream
ing utilizing Citrix Streaming Profiler and packaging applications using Thinsta
ll / ThinApp. Beta testing conducted on physical servers, ESX VM's and HP blade
systems.
* Researched, documented and performed vmWare workstation and ESX server tuning
which increased performance of Terminal Server and Citrix environments for cust
omers.
Global Citrix Solutions SME / Systems Architect * Advanced Connectivity Group
Applied Materials - Richardson, TX / Santa Clara, CA
March 2001 - April 2005
* Designed, led and project managed $150,000 upgrade of XPe / Server 2000 to XP
e / Server 2003, this upgrade also included the implementation of new security s
tandards / environment monitoring.
* Team Lead for global Citrix architecture and operations.
* Published technical documentation for security compliance and performance tun
ing which was set as the global standard by the Corporate Security Group for all
future Terminal Server and Citrix environments.
* Lead hands-on designer, implementer and project manager of a mission critical
Citrix solution for India that required the implementation of significant optim
ization into server OS, applications and specific QOS tuning on WAN. This allowe
d the systems and data to reside in main US data centers thus securing intellect
ual property and conserving bandwidth.
* Teamed with EDS to edit and test VisView so it would function in a Terminal S
erver environment. This work allowed the continued use of the product version an
d saved the company over $80,000. With corporate approval, the installation and
scripting documentation was provided to other EDS VisView customers.
* Tested, scripted and deployed over 60 applications in Citrix / vmWare environ
ments, including SAP, multiple versions of Oracle, multiple CAD 3D design, secur
ity, and project management applications. This resulted in local / remote client
hardware savings and increased security of intellectual property. All Alpha / B
eta tests were conducted in vmWare Workstation and ESX Server environments.
North America IS&T Support * Applied Materials / Texas Instruments Account Team
Applied Materials - Richardson, TX
November 1998 - March 2001
* Supported the Applied Materials / TI Account Team with all functions of IS&T
including server upgrades / maintenance, Cisco / Cabletron routers and hubs, des
ktops, domain and SMS.
* Developed and delivered $300,000 Citrix / PDA / wireless solution used by eng
ineers in the field resulting in savings of approximately $12M a year in man-hou
rs. Recognized by Executive Committee and presented solution to the CEO of Appli
ed Materials.
* Researched, purchased and installed ISDN routers for five Texas Instruments l
ocations for remote connectivity use by Applied Materials resulting in significa
nt timesaving.
* Designed and executed upgrade of MetaFrame 1.8 / NT 4.0 to XPe / Server 2000.
 This upgrade also included working with cross-functional teams migrating a live
Citrix infrastructure from a DC in California to a Texas DC.
* Developed a client to server backup tool that was deployed to over 3,000 clie
nts in North America, this resulted in savings of time and money in the event of
data loss.
* Recognized as having the highest network and server up time in 3 years for No
rth America.
Military Background
Veteran, United States Air Force
October 1987 - October 1991
Veteran that served in Desert Shield and received an honorable discharge.
EDUCATION

Associate of Applied Science in Electronics

DeVry Institute of Technology, Dallas, TX
March 1991 - November 1993