Douglas B.

Mayo
632 Florida Place * Gambrills, MD 21054
410-320-1467 * dmaea990@westpost.net
Senior Construction Manager / Operations Director
Proactive, results-oriented professional with more than two-decades of experienc
e leading personnel and projects, spearheading business efficiency improvements,
and managing multiple, concurrent home construction projects, from ground-break
ing to occupancy. Possess a keen understanding of business priorities and abilit
y to see the big picture while staying on top of all the details. Outstanding co
mmunication skills; a record of providing team leadership and training and effec
tively collaborating with company executives, subcontractors, suppliers, enginee
rs, architects, and other team members to bring projects to completion.
Core competencies include
* Purchasing & Estimating
* Supplier & Subcontractor Relations
* Project Scheduling & Management
* Strategic Business Planning
* Contract Administration
* Value Engineering & Cost Control
* Construction Methods & Materials
* Cost Projections & Budgeting
* Business Process Automation
* Word, Excel, Access & Timberline
Professional Experience
MAYO & ASSOCIATES, LLC, Gambrills, MD 2009 to Present
OWNER / OPERATOR
Started a custom homes and additions business. Met qualifications to earn creden
tials as Energy Star Builder. Completed construction of three Energy Star homes,
each valued at approximately $750K.
G.W. KOCH ASSOCIATES, Annapolis, MD 1999 to 2010
DIRECTOR OF PURCHASING & CONSTRUCTION SERVICES
Managed corporate purchasing department and oversaw back-office operations suppo
rting construction activities for this semi-custom/production home builder. Trai
ned and supervised three purchasing administrators and established department go
als, tasks lists and timelines. Reviewed architectural and engineering drawings
and collaborated with field superintendents to develop contract specifications a
nd scope of work. Developed and monitored budgets by house and total subdivision
costs. Worked collaboratively with COO, CFO and management team to help build a
nd sustain area-wide recognition and positive reputation of the Koch Homes brand
.
* Developed and implemented computerized purchase order and auto-pay systems. Im
pact: Standardized procurement processes, reduced paperwork, accelerated payment
s from 90 to 30 days; and provided leverage for fully tapping 2%-supplier discou
nts.
* Conducted extensive research and evaluation of various construction software p
rograms for company implementation. Impact: Recommended and procured Timberline,
which further streamlined business and operational functions and aided in manag
ing subcontractors, forecasting cash flow, tracking costs and P&L.
* Worked closely with sales team to develop controlled list of options, rework h
ome design plans, and create four to five standard elevations. Impact: Reduced c
ost overruns and produced 15% cost savings on each home construction.
* Rewrote administrative-staff job descriptions to define areas of specializatio
n. Impact: Improved efficiency and reduced staff stress resulting from excessive
cross-over in job functions.
* Forged stronger relations with subcontractors and suppliers and contracted sol
e-source providers. Impact: Enabled competitive pricing, boosted company buying
power, and increased rebates by 35%.
* Authored formal contracting policies and procedures. Impact: Standardized cont
racts and home costs across all subdivisions and provided framework for handling
future growth.
* Communicated regularly with contractors and field superintendents to analyze a
nd monitor variances. Impact: Identified and corrected inconsistencies, specific
ally with lumber usage by various subcontractors.
* Collaborated with VP of sales and marketing, sales managers, field sales reps
and third-party architect on new product development. Impact: Introduced and bro
ught to market approximately 15 new products, including several active adult com
munities.
Douglas B. Mayo * 410-697-3066 * dmaea990@westpost.net * Page 2
Professional Experience - Continued
THE RYLAND GROUP, INC., Crofton, MD 1988 to 1999
HOMEBUILDING SUPERVISOR
Supervised construction, from ground-breaking to move-in, of all Ryland single-f
amily homes and townhouses built in the Crofton region. Coordinated construction
efforts with Virginia corporate office and managed internal and external custom
er relations. Obtained all required permits and licenses. Oversaw site developme
nt work including dirt balancing, wetland issues, utility installations and road
construction. Established long and short-term project schedules, managed materi
als and implemented across-the-board cost controls. Helped design and built new
home prototypes.
* Provided management oversight of as many as 25 concurrent projects in various
phases of construction. Closed 5 to 7 houses per month. Impact: Earned numerous
Production Supervisor Awards for total settlements and dollar-volume leader.
* Established and maintained strong lines of communication with subcontractors a
nd customers and consistently exceeded customer expectations. Impact: Earned Hig
hest Customer Satisfaction Rating for the Washington Market. Achieved 2nd Place
for the Northern Region Ryland Homes Supervisor Certification Program.
* Worked closely with civil engineers, other building contractors and county pla
nning and zoning to resolve site drainage problems in a 500-home community under
going construction. Impact: Anne Arundel County permanently changed permit requi
rements to include a stipulation that adjacent homes must be shown on all site p
lans for a builder to be issued a permit.
Professional Affiliations & Community Projects
* G.M. Koch Associates' representative to the NATIONAL ASSOCIATION OF HOME BUILD
ERS (NAHB)
* Member of the MARYLAND ASSOCIATION OF HOME BUILDERS and participant in Key Con
nections, and industry networking and business thought leaders exchange.
* PROJECT DIRECTOR in charge of coordinating design and building plans for Maryl
and Therapeutic Riding facility.
* CONSTRUCTION MANAGER for a Build a Dream Project, led team of volunteers build
ing a playground for the Crofton Mews Community.
Training & Education
* Workflow Management Suite Training, Axlin Data Systems, Columbia , MD
* Bargaining with Vendors and Suppliers
* Managing Projects and Deadlines
* Guide to Supervising Employees
* Microsoft Access Fundamentals
* Effective Business Writing, ANNE ARUNDEL COMMUNITY COLLEGE, Arnold, MD
* Database Management Systems, ANNE ARUNDEL COMMUNITY COLLEGE, Arnold, MD
* Engineering and Architectural Drawing, SAN JACINTO COLLEGE, Pasadena, TX