(407) 381-8063 3122 Atwater Drive (321) 287-4665 Cell email: labb03e8@westpost.net Orlando, Flo rida 32825 OBJECTIVE To attain a challenging and progressively responsible position where p roven abilities will be rewarded with opportunity for professional and personal growth. STRENGTHS *Seven years experience within the healthcare field *Innate ability to handle people with an enthusiasm that fosters confidence and trust *Extensive customer service responsibility *Computer literate, proficient in the use of the following software: MS Word ExCel PowerPoint Medical Manager MySys *Quick to learn and apply new procedures *Flexible and adaptable in ever changing environments *Strong commitment to excellence *Proven troubleshooting and problem solving abilities *Excellent oral and written communication skills *Effective team player and team leader *Well organized and self directed in planning effective utilization of time *Bottom line, results oriented professional EXPERIENCE MID FLORIDA CARDIOLOGY June 2003 SPECIALISTS Medical Records Technician to Orlando, Florida Responsible for medical records/filing charts/triage. Duties in cluded February 2008 pulling physician schedules/charts from storage/banking. Also scan medical records data into computer/assist with dictation of charts/phone coverage. Daily interaction with primary care physiciansa offices re records for new patients. CURASCRIPT PHARMACY April 2001 Orlando, Florida Patient Care Coordinator t o Duties included insurance verification/claims processing. Responsible August 2001 for coordinating delivery of patient medication. WALGREENaS HEALTHCARE + May 2000 Orlando, Florida Customer Service Representative to Responsible for prescription refills/data entry. Duties included process- January 2001 payments/claim forms/EOB. Daily customer interface. J C PENNEY & CREDIT Prior PROCESSING CENTER New Accounts Evaluator to Longwood, Florida Duties included processing credit card applications. Responsi ble for May 2000 verifying customer information/reviewing credit report/customer service. BROOKDALE HOSPITAL MEDICAL CENTER Assistant Supervisor a" Medical Records Brooklyn, New York Duties included managing night shift/supervision of co-worker s. Responsible for com- puterized process of medical data/investigation of misdirected/lost work. Contr olled access to Department files/office machines. Filed patient Emergency Room diagnos es/ radiology/discharge summaries. Also operated switchboard/daily interaction with physicians and patients. EDUCATION Central Florida College University of Phoenix Orlando, Florida Orlando, Florida Health Information Technology Admin. 2003 Business Administration 2010