Alan Desgrange

10280 State Route 108

Wauseon, Ohio 43567
915-490-1683
adbc386c@westpost.net

Work Experience
EuroQuest Quality Management System Auditing & Consulting (part-time) 2010
- Current
Auditing of Quality Management Systems (QMS) to internal, customer, regulatory,
and national / international standards (e.g., ISO 9001, ISO 14001, QS-9000 / TS-
16949), as well as consulting to correct and/or improve processes, and develop a
nd implement preventive measures in order to establish effective and efficient o
perations, while focusing primarily on production, inspection, testing and labor
atory processes.
Siemens Industry, Inc. Corporate ISO Compliance Manager / Quality Enginee
r / Supervisor 1996 - 2009
The design, manufacture, assembly & distribution of enclosed switches, bus duct
plugs & bus way, residential & commercial circuit breakers, accessories & enclos
ures, lighting panels, motor control centers, low-voltage switchgear, load cente
rs, switchboards, power panels, panel boards, and residential & commercial circu
it protection devices. Electrical power, mechanical and thermal testing laborato
ry services for electrical distribution and control products.
* Designs / develops, implements, maintains and continually improves:
* A 16-site ISO 9001 Corporate Registration that started with physically indepen
dent sites, each with a unique & independent combination of key processes, produ
cts, and engineering, management and administrative teams
* A 4-site ISO 14001 Corporate Registration Lead a team in meeting an extremely
aggressive goal of registering four sites to ISO 14001 in 12 months, while seaml
essly integrating a four-site environmental management system into the 16-site Q
MS significantly reducing the complexity of the resultant Integrated Management
System (IMS) and considerably reduced system maintenance costs of close to 2 mil
lion dollars per year. This model of an IMS became a model for other Siemens' s
ites.
* Destruct and non-destruct (NDT) testing, inspection and calibration laboratori
es, including the acquisition of hardware and software, documenting of processes
, cross-training and development of personnel, equipment installation and labora
tory process verification. These systems consist of thousands of measuring inst
ruments, where goals of maximizing employee competency, process efficiency, meas
urement accuracy and repeatability, and minimal operating costs were achieved.
* Manages 14-ISO Managers and 4-ISO Environmental, Health & Safety Managers in o
rder to simultaneously implement, maintain and continually improve new and revis
ed processes and practices, with a focus on maintaining compliance with ever-cha
nging corporate, customer and regulatory requirements.
* Ensures all quality assurance requirements are met for products destined for d
elivery to two new nuclear power plants, including those of ASME, NQA-1, "Qualit
y Assurance Requirements for Nuclear Facility Applications", by designing / deve
loping, documenting and ensuring successful implementation and maintenance of al
l quality plans and procedures / instructions for each of the six (6) sites requ
ired to be in conformance to NQA-1.
* Serves as the corporate liaison and technical representative with the customer
concerning all issues relevant to NQA-1.
* Provides technical support to ensure successful ISO 17025 compliance audits of
the Power Test Facility.
* Serves as the Corporate Management Representative with the registrar, as well
as Siemens' Corporate ISO 9001/14001/17025 Lead Auditor. One of the responsibil
ities of this position is to plan, coordinate and participate in / perform inter
nal and external QA / QC, environmental or other type of audit on behalf of the
company.
* Designs, documents and implements hundreds of quality/environmental manuals, p
rocedures and instructions [e.g., document / record control, design / developmen
t, QA / QC, production (both standard and special processes), corrective / preve
ntive action, internal / external audits, environmental, purchasing, continual i
mprovement, and inspection, test and calibration laboratory processes].
* Plans, coordinates and chairs corporate quality and environmental management r
eview meetings.
* Designs and develops, implements and manages efficient, effective and comprehe
nsive nonconforming product systems which include all types of nonconformities i
n a single database for easy access and data entry, disposition, statistical ana
lysis, automated completion of nonconformance reports (NCR), and distribution of
results. Some examples of nonconforming product included are raw materials fou
nd at incoming test / inspection, in-process and final test / inspection nonconf
ormities, and customer complaints / returns.
* Applies Six Sigma DMAIC statistical principles and techniques in all stages of
design, production and administration, resulting in disruption and error-free p
rocesses that produce defect-free products on-time.
* Leads process design and improvement teams resulting in highly effective and e
fficient processes.
* Establishes and facilitates cross-functional continual improvement teams empha
sizing strong individual contribution towards the achievement of company goals,
and with the ultimate aim of enhancing customer satisfaction.
* Extensive experience in determining company quality and environmental objectiv
es and targets, and establishing plans or programs to meet or exceed them.
* Acts extensively as company liaison with suppliers, customers and external aud
itors.
* Designs, implements and manages numerous employee training systems resulting i
n highly skilled and cross-functional workforces.
* Designs and implements successful employee communication systems through vario
us media types, resulting in engaged employees during presentations, clearly und
erstood subject matter, reduced employee errors, and happier more motivated empl
oyees.
* Highly-skilled in employee conflict, complaint and grievance resolution in uni
on and non-union environments.
ArvinMeritor Corporate QS-9000 Coordinator / Manager 1994 - 1996
The design and manufacture of exhaust systems, suspension modules & components,
ride & roll controls and systems, advanced and aftermarket chassis systems; shoc
k absorbers and struts; ABS, stability enhancement & collision safety systems, b
raking systems and controls, driveline and steering stabilizers.
* Manages the successful registration of a 7-site QS-9000 Corporate Registration
which started the registration process as independent sites with varying key pr
ocesses, products and unique engineering / management / administrative teams.
* Develops the processes at the Technical Center to meet QS-9000 requirements, i
ncluding the documenting and implementation of robust processes and training of
personnel. Some processes included were chassis and engine dynos, anechoic cham
bers, an extensive outdoor test track, and numerous acoustical, mechanical and e
lectrical endurance and reliability laboratory processes.
WIKA Instrument Corporation Corporate ISO 9001 Manager / QA / QC Supervisor
/ Engineer 1993 - 1994
The design and manufacture of pressure measurement instrumentation such as mecha
nical pressure gauges, electronic pressure transducers and transmitters, meters
and digital displays. Pressure calibration service for pressure measuring instr
uments.
* Serves as the Project Manager for the site's ISO 9001 registration project, in
addition to being the site's exclusive quality supervisor / engineer responsibl
e for all inspection, test, equipment calibration and laboratory processes and p
ersonnel.
* Establishes a high-tech and extremely accurate calibration laboratory for inte
rnal and customer-owned pressure measuring instruments, beginning at initial con
cept, through acquisition, installation, set-up and verification of equipment an
d laboratory environmental requirements, selection and training of personnel, an
d the daily management of the laboratory.
NEC Corporation QA / QC Quality Supervisor / Engineer 1991 - 1993
The manufacture of computer video monitors, laptop computers, CD-ROM drives, and
projection, LED & CRT TVs.
* Serves as the QA/QC Supervisor / Engineer for two unique and independent plant
s of up to 20 QA/QC inspection and test personnel, and is responsible for all as
sociated processes beginning with receiving inspection / test, continuing throug
h in-process (production) inspection / test, and lastly final inspection / test
and shipping to the customer.
* Ensures the efficient and effective operation of all inspection and testing la
boratory processes, the calibration and maintenance of laboratory equipment, and
cross-functional training and personal development of laboratory personnel.
* Designed / developed, documented and implemented numerous key procedures
* Plans, coordinates and chairs the ISO 9001 Steering Committee meetings leading
to registration.
Harris Corporation - Semiconductor Sector Lead QA / QC Supervisor / Engineer
1989 - 1991
The design and manufacture of discrete semiconductors and integrated circuits se
rving the automotive, industrial, PC computing, wireless networking, signal proc
essing, telecommunications, PC multimedia, consumer electronics, defense and spa
ce markets.
* Provides key input as a member of a quality assurance team which successfully
consolidates multiple integrated circuit manufacturing sites into one facility w
ith a common quality system in conformance to military / aerospace standards / s
pecifications and customer requirements, including the moving of and set-up of a
ll inspection, testing and laboratory operations.
* Recruits, motivates, evaluates and supervises up to 30 staff members in inspec
tion, test and auditing techniques while serving as the Lead QA / QC Supervisor
/ Engineer for 2nd and 3rd shift operations, and when required, manages a maximu
m of 62 test and inspection employees across all three shifts.
* Maintains a program of multi-plant services and equipment, including the opera
tion of extremely stringent Class-10 clean room environmental parameters such as
dust count, air velocity, humidity / temperature and electro-static discharge (
ESD), and numerous other inspection and testing laboratories (e.g., life, high-r
eliability, commercial and conformance testing, wafer fab, high-reliability IC
assembly, incoming, pre-ship).
* Develops highly effective and efficient inspection and test teams. One team r
educed inspection errors from 53% to 4%, while increasing yield 45%.
* Works closely with customer (CSI) and government source inspectors (GSI) as th
e company liaison.
Latrobe Specialty Steel Company Production Operator & Inspection / Shipping Grou
p Leader 1973 - 1989
The cutting, grinding, machining, heat treating and distribution of high-perform
ance, iron-based alloy steels for the automotive, tool & die, aerospace, defense
and other life-critical applications.
Education / Training
* University of Toledo, BS Electronics Engineering Technology, GPA: 3.2 / 4.0, Y
ear: 1988
* Lead Auditor Training: ISO 9001, ISO 14001, QS-9000 and ISO 17025
* Six Sigma (Green Belt), Measurement Uncertainty, SPC, FMEA, APQP, GD&T, Contro
l Plans