Kimberly A.

Stanley
1313 9th Avenue, Helena, MT 59601, (406) 442-6506
Objective To work for a successful company that will allow me to showcase my ma
ny talents including excellent customer service skills, data entry, transcri
ption, ability to operate a multi-line phone console, proofreading and knowl
edge regarding Montana, Utah and Pennsylvania Workers' Compensation.
Work Experience Department Manager (Shoes and Jewelry)
04/2010 - present Wal-Mart Super Center Helena, MT
Responsibilities include providing excellent customer service, merchandising, se
tting modules to showcase new product, ensuring product is available for custome
r purchase, ordering product from other Wal-Mart stores when necessary and posse
ssing knowledge regarding the products sold in both departments.
Manage four associates (two associates in the Shoe Department and two associates
in the Jewelry Department). Ensure associates complete their assigned tasks ti
mely and according to Wal-Mart standards.
Work with multiple supervisors to complete in-store projects on an as needed bas
is.
Account Specialist
04/2009 - 03/2010 The Hartford/Specialty Risk Services Helena, MT
Handled all Workers Compensation claims belonging to the policyholder in accorda
nce to the Montana Workers' Compensation statute. Included medical only, wage l
oss, complex and lifetime claims. Maintained 30 and 90 day diaries on all claims
. Made compensability determination (acceptance and/or denial) according to the
Montana Workers' Compensation statute.
Contacted the injured worker and medical provider within 24 business hours after
each medical visit to ensure the injured worker continued to be eligible for wa
ge loss benefits if appropriate.
Issued wage loss benefits on a timely biweekly basis.
Worked with defense and claimant's counsel to bring litigated claims to satisfac
tory conclusion.
Claims Case Manager II
09/2006 - 01/2009 Liberty Mutual Insurance Group Helena, MT
Handled all Workers Compensation claims belonging to multiple policyholders in a
ccordance to Montana and Utah Workers' Compensation statutes. Included medical
only, wage loss, complex and lifetime claims. Maintained 30 and 90 day diaries o
n all claims. Made compensability determination (acceptance and/or denial) accor
ding to Montana and Utah Workers' Compensation statute.
Contacted the injured worker and medical provider within 24 business hours after
each medical visit to ensure the injured worker continued to be eligible for wa
ge loss benefits if appropriate.
Issued wage loss benefits on a timely biweekly basis.
Worked with defense and claimant's counsel to bring litigated claims to satisfac
tory conclusion.
Claims Examiner II
09/2005 - 09/2006 Montana State Fund Helena, MT
Handled all Workers Compensation claims belonging to multiple policyholders in a
ccordance to Montana Workers' Compensation statute. Included medical only, wage
loss, complex and lifetime claims. Maintained 30 and 90 day diaries on all clai
ms. Made compensability determination (acceptance and/or denial) according to Mo
ntana Workers' Compensation statute.
Contacted the injured worker and medical provider within 24 business hours after
 each medical visit to ensure the injured worker continued to be eligible for wa
ge loss benefits if appropriate.
Issued wage loss benefits on a timely biweekly basis.
Worked with defense and claimant's counsel to bring litigated claims to satisfac
tory conclusion.
Education Creative and Performing Arts High School, Philadelphia, PA
- High School Diploma (Academics/Dance)
Robert Morris Business School
- Business Administration Certificate
Philadelphia Insurance Society
- Certification, Workers' Compensation Claims, Pennsylvania
University of Phoenix (Online)
- Studied Healthcare Administration
References References available upon request