CANDICE FOBB

28 Boimare Avenue Mobile 225.202.2348

Kenner, LA 70065 Home 504.305.5408
Email: cfc09f2e@westpost.net
PROFILE SUMMARY
Dedicated Human Resources professional with four years of experience coordinatin
g and managing a full range of administrative and human resources programs, serv
ices, and functions to address organization and client human resource and human
service requirements.
Proven success in developing organizational and programmatic policies and proced
ures and implementing administrative and fiscal controls thereby driving perform
ance outcomes. Expert problem solver and communicator with over 14 years of gene
ral business and workforce experience and six years of technical experience in t
he engineering field gained from private and public sector companies.
CORE COMPETENCIES
* HR Generalist Functions
* Benefits/Payroll Administration
* Program/Project Management
* HR Policies & Procedures
* Employee Counseling
* Organizational & Strategic Planning
* Confidential Record Keeping * Recruitment & Retention - general, craft, and ed
ucational
* Disciplinary Procedures
* Training and Development
* Contract Negotiations/Administration
* Grant Coordination/Administration
PROFESSIONAL EXPERIENCE
CAREER BUILDERS OF LOUISIANA, INC. DBA WORKSOURCE7| Baton Rouge, LA
Small consulting company that develops and implements a wide range of services i
n the area of workforce development for governmental entities, business and indu
stry, secondary and post secondary institutions, and community and faith based o
rganizations
Manager of Administration/Human Resources 2008 - 2
010
Manage a broad range of HR functions including payroll administration (5 - 13 em
ployees), insurance/benefits plan enrollment and administration, HRMS database c
o-administration, personnel file management, HR policy development, employee scr
eening/hiring/orientation, staff training/development, and grants/contracts admi
nistration. Provide direct supervision to Bookkeeper/Fiscal Manager, Office Mana
ger, Fund Development/Grants Manager and Contractors.
* Developed and implemented company HR policies and procedures manual including
a comprehensive guide to address employment, training, payroll, wage and salary
administration, vacation and flex benefits, compensation, employee relations and
separations, child care reimbursements, and clothing allowances.
* Jointly designed and administered company's first HRMS system that provided a
database used extensively by HR as a source for employee information and Managem
ent as a source for client information
* Coordinated the design, installation, and operation of data processing and inf
ormation systems for the improvement of fiscal operations and project management
.
* Processed all new-hire, benefits, leave, termination, and payroll paperwork en
suring compliance with all applicable policies, laws, rules and regulations and
serving as primary contact person advising management and staff on the interpret
ation of personnel policies, compensation and benefit programs and collective ag
reements.
* Developed and implemented company Administrative and Fiscal policies and proce
dures manual addressing accounts receivables and payables, procurement , purchas
e orders, cash and credit card transactions, bank deposits, internal audits, ban
k/credit card reconciliation, travel and mileage, property accounting, vendor an
d contractor compliance procedures, and cost reimbursement requests for professi
onal service contracts and grants.
* Established training program for administrative support staff in regards to al
l aspects of workplace performance and served as liaison between the executive a
nd operations staff.
* Prepared and managed all operating and program budgets including analysis of a
ll company financials including P&L statements, aging reports for receivables an
d payables, and balance statements.
* Reviewed and approved all purchases and expenditures on behalf of organization
and programs in the form of cash, check, credit/debit card and purchase orders;
administered professional development and professional attire stipends and chil
dcare reimbursement funds
* Managed and/or performed all administrative support services including fiscal
control, audits, procurement, contract administration, grants and contract reimb
ursement requests, process payroll and perform payroll related reconciliations a
nd analysis, and prepare all company correspondence including meeting minutes, n
ew client acknowledgements, etc.
* Negotiated and prepared all contractual and vendor agreements for the provisio
n of services prior to legal review and monitored all contracts and subcontracts
for adherence to guidelines.
* Reduced overhead by 60 percent and increased company receivables by adopting n
ew technology and processes that allowed organization to become more streamlined
and self sufficient
Manager of Sector Based Initiatives 2007 - 2010
Responsible for workforce strategic planning, logistics, and the development and
execution of programs and initiatives in the healthcare, oil and gas, petrochem
ical and advanced manufacturing industries by executing a number of marketing, r
ecruitment and outreach strategies to engage target populations ranging from hig
h school to mid-career adults in an effort to address the workforce needs of the
clients.
* Developed and implemented project management plans for effective operations by
establishing project scope, deliverables, deadlines, designating functional rol
es, and developing and maintaining all tracking systems and databases
* Managed $1.5 million CDBG/Oil and Gas training program to ensure implementatio
n of all prescribed activities in accordance with federal and state law and gran
ted one year continuation with additional $500k budget based on satisfactory per
formance
* Developed performance reports and final evaluations for all training and educ
ational programs; prepared technical proposals and presentations, grant proposal
s, RFP's and service solicitations
* Established and implemented screening criteria to comparatively and fairly eva
luate the qualifications of all applicants for oil and gas training program ther
eby contributing to 98% completion rate and 80% job placement rate
* Performed high volumes of data entry in an effort to maintain a current and ac
tive database for the purpose for preparing required performance reports submitt
ed monthly, quarterly and at conclusion of each project
* Managed, planned and coordinated recruitment and outreach strategies throughou
t Louisiana for high demand industries including oil and gas, petrochemical, all
ied health, banking and administrative positions by maintaining an active involv
ement in identifying prospective individuals, interviewing and screening, admini
stering assessments, career coaching, providing skill enhancement recommendation
s, job placement assistance as well as facilitating seminars, orientations, info
rmational sessions, speaking engagements and participating in job and community
resource fairs; impacted more than 9,000 individuals
* Reviewed and evaluated training materials developed by contractor for Sensitiv
ity and Customer Service Training administered to personnel of Louisiana's Busin
ess and Career Solutions Center for accuracy and compliance with project goals a
nd desired outcomes
* Assisted in the development of training and evaluation materials for education
al staff implementing a Positive Youth Development program developed by CBL
* Recruited, screened and assessed more than 400 individuals for labor needs rel
ating to Deep Water Horizon oil spill cleanup as third party contractor.
* Successfully filled more than 300 business, administrative and entry level ind
ustrial positions as well as training, educational and scholarship programs
* Researched and prepared occupational classifications, job descriptions, salary
scales and competency appraisal measures and systems
Coordinator 2006 -2007
Assist with workforce strategic planning, logistics, marketing and recruitment,
training and development, program development and implementation, and group proc
ess facilitation. Serve as support staff to program managers and assist with th
e Executive staff with tasks and responsibilities as required.
* Developed policies and procedures for CDBG/Oil and Gas Training program addres
sing each component including marketing, recruitment, screening, assessment, ori
entation, training, job placement, retention and evaluations.
* Assisted with the development of training curriculum and materials for Oil and
Gas Training program by conducting research relative to industry such as trends
, skill and educational competencies, and government mandated licensing and cert
ifications.
* Developed and delivered workshops, orientations, informational sessions and se
minars for all sector based training and scholarship programs; actively develope
d surveys and evaluations to gauge level of satisfaction, usefulness of informat
ion, and immediate and long term needs
* Recruited, screened and assessed more than 200 individuals for scholarships, i
nternships and entry level process operator positions in petrochemical industry
as well as entry into Oil and Gas Training Program
.
CINGULAR WIRELESS| Baton Rouge, LA
Customer Service - Technical Support Representative 2003 - 2006
* Handled customer questions, complaints, and billing inquiries with the highest
degree of courtesy and professionalism to resolve customer issues with one call
resolution.
* Offered alternative solutions when appropriate with the objective of retaining
customer business and satisfaction.
* Communicated with customers using variety of computer and web-based tools whil
e demonstrating proficiency in typing, grammar and analytical reasoning.
* Provided expert troubleshooting and problem solving using specialized technica
l knowledge to offer wireless support.
AEGIS MORTGAGE CORPORATION | Baton Rouge, LA
Team Lead - Outbound Customer Service/Sales Representative 2002 - 2003
* Conducted consultative marketing techniques on scripted basis to up sell servi
ces such as home equity, refinancing, and debt consolidation loans.
* Achieved and maintained 85 percent sales conversion rate and promoted to team
lead in less than three months.
JONES & CARTER, INC. | Houston, TX
Engineering Assistant 2000 - 2002
* Managed construction of a $3M storm drainage improvement project for new subdi
vision within municipal utility district that involved storm drainage design, ma
ss/site grading design, and channel expansion and improvements.
* Created budgets for various construction projects by detailing all project cos
ts including wages and materials.
IT CORPORATION | Overland Park, KS
Engineering Tech I/Project Manager 2000 - 2000
* Performed cost and design analysis of water permeable wall for water treatment
construction project at hazardous waste site.
* Maintained and analyzed program budget in relation to production schedule
* Performed routine inspections and review of construction projects and plans on
a periodic basis to ensure compliance with safety and building code regulations
.
DEPARTMENT OF PUBLIC WORKS| Baton Rouge, LA
Engineering Aide/Clerical Specialist 1996 - 2001
* Provided design phase engineering services for residential drainage improvemen
t projects with minimal/no supervision including surveys and site inspections.
* Reviewed residential and commercial property plans to determine if the subject
structure was within a designated flood zone, calculated the base flood elevati
on from the flood insurance study and provided elevation certifications as part
of the permit process for construction projects
* Performed general clerical functions including answering phone, scheduling app
ointments, filing, updating permit database and providing quality customer servi
ce.
EDUCATION AND TRAINING
* MBA | University of New Orleans| 2009 - Present
* B.S. | Business Administration | University of Phoenix, Louisiana Campus | 200
7
* Certificate | Human Resource Management | University of Phoenix, Louisiana Cam
pus |2007
* Civil Engineering | Southern University and Louisiana State University | 118+
credit hours | 1996 - 2003
CERTIFICATIONS & ACCREDITATIONS
* Global Career Development Facilitator| Provisional Status| Applied July 2010
AFFILIATIONS
* Society of Human Resources Management
* National Association of Professional Women
* American Business Women Association
ADDITIONAL COMPETENCIES
* Expert Report Preparation
* Professional Presentations
* Superior Communication Skills (Written and Oral)
* Customer Relations
* Managing and Delegating
* Multitasking
* Detail Orientated * Superb Time Management Skills
* Solid Analytical and Problem Solving Skills
* Typing 65wpm
* Proficient in Quick Books Pro
* Proficient in MS Office (word, excel , power point, access, outlook) * Profici
ent in Talent Management Software: ICIMS
* Proficient in Project Management Software:
MS Project and Central Desktop
* Willingness to Travel
SALARY REQUIREMENTS
Within the range of $36,000 - $52,000 with flexibility dependent upon the positi
on and overall total compensation package including benefits
CONTACT INFORMATION
(225) 202.2348 *cfc09f2e@westpost.net