SUMMARY

Professional with seven years experience in Learning and Development programs at

top tier investment bank and leading pharmaceutical companies
Knowledge includes; needs assessment, curriculum design, implementation and exec
ution
Proven ability to manage projects from conception to completion;achieving desire
d objectives and meeting deadlines while remaining within budget constraints
Excellent communication skills; discussions with business leaders to determine l
earning needs, manage client expectations, vendor management and delivery of fee
dback to consistently improve on the design, content and progress of projects
AREAS OF EXPERTISE
Design and execution of Training Curriculums for Financial Products, Leadership,
IT, Professional Skills and Diversity training
Strong analytical ability to determine the appropriate learning solution to impa
ct business objectives
Program manage Training programs in Sales & Trading, Technology and Operations
Proven expertise in the managemnt of Vendors and internal subject matter experts
PROFESSIONAL EXPERIENCE
Learning and Development Specialist IT - 2010 to Present
Response Companies (Barclays Capital ), New York, NY 10166
US lead for the Global Management and Leadership program for IT, CRES, and BCM V
Ps ( Core People Management Program)
Create and revise program content to ensure courses are applicable to wide range
of audiences
Partner with vendors and internal SMEs to up-skill new program presenters
Facilitate program onboarding sessions for both learners and presenters
Manage program logistics including scheduling classes for both instructors and l
earners, keeping accurate course attendance records in the LMS, creating ad-hoc
attendance and penetration reports for clients, and designing and scheduling ne
tworking and speaker events
Evaluate training effectiveness through the utilization of all available data po
ints including, but not limited to, call monitoring, targeted observation and po
st training discussions with trainers and learners
Work closely with Global counterparts to ensure consistency across regions and t
o share best practices
Training Specialist, Talent Management and Development - 2005 to 2009
MORGAN STANLEY, New York, NY 10015
Determined training needs for the Technology, Operations and Sales & Trading gro
ups by partnering with managers, subject matter experts, and program sponsors
Managed vendor relationships and executed logistics for the Global Analyst and A
ssociate programs in the Technology, Operations and Sales & Trading divisions
Responsible for 4 million dollar training budget for the Analyst and Associate P
rograms as well as identifying cost savings while ensuring program objectives ar
e met
Facilitated internal seminars and team building activities for the Analyst and A
ssociate Programs
Created surveys and evaluated training assessment data for common themes and rec
ommended content and execution improvements
Designed multiple SharePoint sites to assist in the delivery of information and
training materials to students
Responsible for 4 million dollar training budget for the Analyst and Associate P
rograms as well as identifying cost savings while ensuring program objectives ar
e met
Facilitated internal seminars and team building activities for the Analyst and A
ssociate Programs
Created surveys and evaluated training assessment data for common themes and rec
ommended content and execution improvements
Designed multiple SharePoint sites to assist in the delivery of information and
training materials to students
Training Analyst, Human Resources - 2003 to 2004
ADECCO TECHNICAL (PFIZER INC), Morristown, NJ
Redesigned the New Hire Procedures which reduced number of out of compliance new
hires to zero within one month
Developed and revised operating manuals and working instructions to ensure most
up to date information and reduce vendor costs by 15%
Evaluated training materials, including outlines, presentations and web content
created by subject matter experts
Coordinated training classes and set effective dates for new SOPs on a local and
global scale including scheduling of sessions, execution of logistics and condu
cting/analyzing evaluations
Conducted web-based, video and classroom GMP and Spontaneous Adverse Events trai
ning
Marketed training programs and session through strategic communications to ensur
e employee participation in training sessions
Pharmaceutical Sample Coordinator - 1998 to 2001
SANOFI- SYNTHELABO, INC, New York, NY
Audited sample inventories for over two hundred Sales Representatives bi-annuall
y to ensure compliance with FDA regulations
Revised District Manager Training Manuals to ensure compliance with FDA regulati
ons
Analyzed Sales Representatives' inventories and shipment data utilizing Excel sp
readsheets that included sales activity details
Reviewed and corrected over one thousand rejected Sales Representatives' sample
cards weekly

EDUCATION
Bachelor of Arts, Creative Writing - 2010
Brooklyn College, Brooklyn New York
SKILLS
Microsoft Office Suite
Learning Management Systems (PeopleSoft, Plateau, TRIM, Conerstone and Active Le
arner),
Survey Tools and SharePoint
Excellent interpersonal and influencing skills as well as thorough knowledge of
OD learning theories, techniques & resources