Charles E.

Kelly
_________________________________________________________________________
101 Elma Street 412.417.0516
Pittsburgh, PA 15227 ckca6cde@westpost.net

Personal Summary
An organized, resourceful, and dependable individual with experience in a wide v
ariety of business and employee development settings. Has consistently shown t
he ability to work with all levels of employees and to be successful either as a
team leader or team member.
Functional Experience/Accomplishments
Business Resiliency/Business Continuity
* Directed the actions of over 75 business resiliency liaisons and representativ
es in the development and maintenance of detailed business resilency plans
and testing covering over 15,000 employees.
* Assisted in the complete re-engineering of the corporate business resiliency p
rogram
* Completed certification as a Business Continuity Professional
* Provided program administration and reporting
* Responded to FDIC Audit requirements
* On-call Crisis Management 24 hour primary or secondary contact for an average
of 26 weeks per year
Human Resources
* Directed the computerization of functions for the Pittsburgh Human Resources d
epartment. Provided justification, recommendations, solicited approvals; oversaw
installation, orientation, initial training and first contact trouble shooting
for area computers which grew from 5 into 60 units.
* Administered the Education Assistance Program which provided over $1,000,000 a
nnually to over 500 employees for college level courses. Improved program by in
stituting the use of an electronic application and approval process.
* Controlled budget for three departments for over $2.5 million and provided con
sulting, approvals on expenditures, and reports.
* Organized a Policy and Procedures group that created and edited the corporatio
n's Policy and Procedures Manual. Personally authored the AIDS, Occasional Abse
nce, and Alternative Working Arrangements policies.
Wellness Programming:
* Instituted and administered corporation's first Health Promotion program which
included screening programs, health seminars, and special events. Over 1500 em
ployees participated annually. Directed nurses and Medical consultants. Redesig
ned testing standards and follow-up for 450 Senior Level Officers. Personally i
nstructed CPR and Smoking Cessation classes.
* Directed High Blood Pressure in Industry Program that conducted cardiac risk s
creenings and follow-up for more than 200 companies and community groups reachin
g over 35,000 individuals.
* Administered Blood Drives. Improved donation levels from 400 to 1200 donors an
nually by increasing the number of drives, increasing publicity and by providing
incentives.
* Key contributor to the development of corporation's first Asbestos Management
program.
Employee Relations and Training:
* Conducted training for over 500 supervisors on Interpersonal Management Skills
, Supervising, and Policies and Procedures. Provided numerous other training se
ssions on new payroll procedures, new performance management procedures and new
drug testing programs.
* Conducted inquires and resolved problems related to EEOC, OSHA, PHRC, ADA and
other employee issues. Was one of three contacts responsible for over 5,000 emp
loyees.
* Provided business continuity training and direct services to over 100 Line of
Business representatives.
* Instituted corporation's first Employee Assistance Program. Developed program
with Western Psychiatric Institute and Clinic. Was trained to be the contact p
oint between the employee, the employee's medical provider, and the employee's s
upervisor. The program developed into a permanent fixture of the corporation'
s medical benefit plan.
Special Projects
* Revitalized the United Way campaign as the Chairman by computerizing follow-up
, recruiting committee members, and increasing solicitor responsibility which le
ad to a $230,000 increase over four campaigns. Instituted Leadership Giving pro
gram for major donors which became the top area campaign with over 248 donors.
Other major innovations included decreased handling of forms and a direct payrol
l interface which saved over 300 hours of employee time.
* Developed procedures for the Human Resources response to a workplace disaster.
Organized response contacts and was main HR contact with the Corporate Busines
s Continuity department during emergencies.
* Organized $530,000 relocation of Human Resources into a new facility. Collabo
rated with several other departments as well as outside consultants to provide a
first-class working environment for 60 employees.
Experience
PNC Financial Services, Pittsburgh, PA
Business Resiliency Consultant - 1998 to August 2009
Senior Human Resources Representative - 1994 to 1998
Employee Relations and Training Specialist - 1989 to 1994
Health and Safety Coordinator - 1981 to 1989
Health Research and Services Foundation, Pittsburgh, PA
High Blood Pressure Program Coordinator - 1979 to 1981
Academic Credentials
Bachelor of Science in Biology, Penn State University. Various seminars in Train
ing, Employment Law, Employee Health Promotion, Employee Relations and Computer
Software. BCP Certification from Disaster Recovery International
Other
Member of Three Rivers Contingency Planning Association (TRCPA) 1998-2009
Board Member of Community Health Challenge of SWPA 1991-2007
Member of South Taylor Enviromental Park Planning Team 1993-2000