Nikeema A.

Whitfield
79 Bass Dr. * Stafford, VA * 22554 * PHONE: (718) 809-3346 * E-MAIL: Nikeemag@ao
l.com
Summary of Qualifications:
Astute and results driven professional possessing exceptional interpersonal as w
ell as communication skills.
Proven ability to streamline operations that increase efficiency and company pro
fit
Consistently exceeding company goals through team leadership, staff development
and project execution in challenging circumstances.

ProfessionalExperience:

Community Manager
2007-2008
Balfour Beatty Communities
Brooklyn, NY
* Managed a property with 295 units, new construction town homes, garde
n style apartments & Historic homes.
* Increased occupancy by 6%, while also maintaining 92% occupancy, and r
educed delinquencies to 1% or less.
* Successfully managed military family housing, overseeing 7 employees
and all facets of operation and administration.
* Responsible for developing policies and directives to implement into
operation and utilization of Military Housing assets.
* Planned inspects, directed and coordinated all aspects of management
and personnel for the direct operation of Housing facility.
* Directly responsible for recruiting new personnel in efforts of filli
ng vacant positions, conducted all interviews, selections and terminations as ap
propriate. Established and maintained a professional employee training and devel
opment program.
* Responsible for maintaining a 5-year capital improvement plan which a
ssured quality furnishings, equipment, and services;
* Prepared financial data for the immediate reporting to government age
ncies. Negotiated property work agreements with vendors assuring the most favora
ble contracts.
* Developed marketing plan to offer incentives to increase and maintain
occupancy. Monitored market rates maintaining competitive rates.
* Processed payroll for the community as well as prepared Annual Operat
ing Budgets and processed requisitions

Assistant Resident Manager (Promotion)

2005-2007
Lincoln military housing, llc
Indian Head, MD
* Assured quality of life standards for military members and their fami
lies.
* Property Management for 2 communities 20 homes located directly on th
e historic Naval Station Warfare Center, and 136 homes located in walking distan
ce to the instillation.
* Inspected property for any needed repairs or maintenance, liability c
oncerns, or community policy violations and landscaping problems.
* Assisted in residential relations and the coordination of residential
programs and activities.
* Received service request inputting data into yardi voyager database,
delegating work orders to appropriate staff.
* Leased and pre - leased apartments completing lease and renewal pape
rwork with clients.
* Operated Keytrak system printing daily reports to maintain for record
keeping.
* Handled account payables processing request for payments daily.

Assistant Housing Manager

2005-2005
Jacer corp, Government contract
Indian Head, MD
* Served as the point of contact for military members and their familie
s new to the community.
* Provided information and resources to help the transition during the
relocation process.
* Received and processed housing applications.
* Determined eligibility, referred applicants to privatized military ho
using official
* Researched and input area rental rates
* Maintaining record keeping for all government property issued to serv
ice members.
* Served as a liaison for military members and their family.

Education:
Old Westbury College (SUNY)
Old Westbury, NY
* Anticipated Bachelors of Arts, concentration in Computer Science 2001- Op
en

Benjamin Bannerker High School

Brooklyn, NY
* High School Diploma/Equivalency
2000

Skills:
IBM, Macintosh, Windows 3.1, 95, 98, 2000, ME, XP, Vista, Professional, Proficie
nt in Microsoft Office Suite, Word, Excel, Power Point, Access, Outlook, Profit
Maker, QuickBooks, Yardi, Timpani, Light speed, Adobe Illustrator, Photoshop, 50
WPM