Marietta, GA 30067 678-973-6793 pgcd8fae@westpost.net SUMMARY Detail-Oriented Quality Assurance professional with a strong track record of det ailed analysis and documentation of business processes, test management and lead ing teams from project definition through deployment. Lived in London from Q4 2008 through Q3 2010 while spouse was on assignment. Con tinued technology and project management education and received industry certifi cations. CERTIFICATIONS Scrum Master Certification (CSM) Six Sigma Green Belt Certification WORK EXPERIENCE 2006-2008 Manager Quality Assurance TechTarget Inc. Atlanta, GA *Experience with multiple methodologies (Agile, Waterfall) and the creation of the templates used for the methodologies, User Stories, Resource Schedule, Test Plan, Lessons Learned, Test Case, Turn Over Document, Regression Test Plan, Req uirement Traceability Template and the Weekly Status Reports. *Act as Scrum Master to facilitate the Scrum process within projects. Support t he sprint planning and sprint review process. *Effectively leads and facilitates all project related meetings and communicatio ns with IT Team Members, Business Partners, and Executive Leadership to ensure p rojects are on target to meet their deadlines. *Implemented an Automated Testing Methodology that is related to functional/regr ession testing using Selenium IDE web application testing tool. In addition, I plan and coordinate with the Development Team the code reviews, and any issues w ith execution and planning of the automated test cases. *Led a team performing search engine optimization (SEO) testing for a number of technical directory websites, testing page rank, meta descriptions, file name de scriptions, meta tags, checking server logs, keywords, text displays (bold or st rong) and analyzing Web-Trends Analytic Software. 2001-2005 Lead Quality Assurance Engineer SunTrust Banks Inc. Atlanta, GA *Managed Load Testing: Created Load testing scripts using Mercury Loadrunner 8.0 application and perform load and stress testing on various web based applicatio ns. Create technical analysis documentation and Test Summary results and presen ted to upper management. *Managed all separate planning and execution for load testing. *Created technical design flow diagrams (Visio) illustrating the Quality Managem ent Processes and Quality Control to be used for all software development projec ts. *Developed project requirements documentation and maintain requirements change c ontrol and documentation throughout a project using Mercury Test Director 8.0. *Created functional testing scripts using Mercury Quick Test Professional 8.0 *Prototypes the user interface storyboards for all web-based applications utiliz ing the I-Rise simulation software to present to business owners. 2000-2001 Manager Quality Assurance Advanced Productivity Software Inc. Roswell, GA *Developed business client testing strategies, test cases and conditions; tested and monitored testing efforts; reviewed and approved new system behavior to ens ure alignment with business requirements and objectives. *Interviewed and documented the results of those interviews with client managers , department heads, supervisors and subject matter experts (SMEs). *Ensures issues are identified, tracked, reported on and resolved in a timely ma nner. (Mercury Test Director) *Implemented a testing methodology (SDLC). Defined phases, tasks and deliverabl es for a testing lifecycle that is integrated with the development lifecycle. 1998-2000 Business System Analyst Ceridian Inc. Dunwoody, GA *Responsible for gathering and analyzing client requirements and documenting tho se following the Ceridian corporate formats. *Functional testing required interpreting requirements or further developing req uirements in order to create test scripts. Also involved identifying risk areas that required testing. *Alpha and Beta testing responsibilities included; installation and configuratio n of updated software for beta clients, defect reporting and tracking, migration of defect fixes to the beta client site. *Implemented an E-Mail management system for Ceridian. This involved identifying problems with the existing process and system, providing recommended improvemen ts, developing an implementation plan, and presenting to management for approval . 1995-1998 Business System Analyst Canada Life Insurance Corp. Atlanta, GA *Requirements gathering using Use Cases and the Unified Modeling Language (UML) and Visio. *Beta testing the new Group Underwriter Automated Software. *This position required extensive statistical analysis and use of database and s preadsheet applications, including Access and Excel. EDUCATION 2010 - Present Expert Rating Solutions Information Systems 2009 - 2010 Open College of the Arts Digital Photography Practice London, UK London, UK 2002 - 2003 Mercury Interactive Training School Mercury Software Testing Atlanta, GA 1999 - 2000 Kennesaw State University Information Systems Kennesaw, GA 1997 - 1999 North Metro Technical College Information Systems Acworth, GA 1982 Iona College Communications Degree New Rochelle, NY REFRENCES Available Upon Request- Linked-IN Public Profile (http://www.linkedin.com/in/ paulgravina)