James Clamp, CPSM, CPIM

jccee52a@westpost.net | 656 Lyons Ave NE, Renton, WA 98059 |425-970-3515 H | 253

-334-2036 C
Operations Manager | Supply Chain Manager | Procurement Manager
* Decisive, results-focused operational leader with successful experience in ope
rations,
materials management, global sourcing and procurement, value chain engineering,
product
development, and warranty programs.
* Consultative, diplomatic approach to building internal and supplier partnershi
ps.
Empowering, motivational leader by example who recruits, develops, and supports
supply
chain professionals to peak performance.
* Analytical skills include logistics, production planning and execution, foreca
sting,
and decision making.
* Lifelong learner with skills in Lean, Six Sigma, Kaizen, 5S, and Theory of Con
straints.
Solid skills in evaluating, configuring, and implementing ERP/MRP systems for su
pply
chain productivity.
* Earned a reputation as a confident, thorough, results-oriented leader who buil
ds
teamwork, vendor relationships, customer satisfaction, quality, productivity, re
venues,
and profitability.

Experience
MILESTONES PRODUCTS, INC. - $5MM producer of craft kits for the hobby industry
2005 -
2010
Supply Chain Manager | Operations Manager
Recruited through industry networking; reported to VP of Finance & Operations. M
anaged
team of 2.
* Optimized an annual spend of $3MM for direct and MRO commodities: thermoform p
lastics,
ceramics, glass, packaging, plasters, clays, cement, wire, and gems. Sourced, ne
gotiated,
and purchased capital equipment.
* Established master production schedules to meet customer commitments; oversaw
contract
manufacturers and 3PL distribution partners. Negotiated with a variety of intern
ational
and domestic suppliers.
Key Projects & Accomplishments:
* Project-managed two relocations of a 100,000 sq ft production facility with ze
ro
impacts to customer orders.
* Managed retail supply chain of up to 400+ SKUs from material sourcing, purchas
ing,
transportation, product assembly, and distribution with 60% domestic and 40% off
shore
purchasing.
* Instrumental in guiding product development, providing cost estimates for a va
riety of
materials and production processes. Streamlined product selection by 45%, mainta
ining
revenues while reducing costs and risks.
* Collaborated with Sales and leveraged analytical skills to improve forecasting
,
achieving 99+% on time delivery.
* Contracted with new third-party logistics (3PL) partner to achieve 35% cost re
duction.
* Reorganized production from 3 shifts at 92% on time delivery to one shift with
100%
on-time delivery. Reduced WIP by 80%, doubled production, and reduced annual lab
or costs
by $385,000 using LEAN techniques.
* Improved productivity for one product line by 350%.
* Led project teams in launch of Chinese vendor facility producing in 86,000 uni
ts / 36
SKUs in first 5 weeks.
* Conducted physical inventories achieving 99.6% accuracy. Reduced inventory obs
olescence
risk by 54%.
* Developed and qualified offshore supplier, reducing costs by 6% and lead time
by 70%
while improving quality.
* Achieved 48.6% shipping cost reduction by negotiating additional LTL discounts
plus a
special tariff.

COINSTAR, INC. via VOLT - $450MM Coin Exchange | Coin-Operated Games Operator
2004 -
2005
Supply Chain Consultant, Post-Merger Integration Project
Recruited via industry networking to lead a project to identify best practices,
process
improvements, and cost savings initiatives arising from the merger of Coinstar a
nd
American Coin Merchandising. Reported to Supply Chain Manager.
* Evaluated and improved freight and logistics processes; reviewed responses to
RFPs and
negotiated freight contracts the U.S. resulting in $400,000 annual savings, addi
ng 1% to
profitability.
* Delivered $70,000 in annual savings by changing shipping method for refit modu
le.
* Recovered $40,000 in freight overcharges during 6-month period prior to contra
ct
inception and changed shipping documentation to continue savings. Recovered an a
dditional
$40,000 in VAT taxes from the U.K.

PRECOR, INC. - $450MM manufacturer of fitness equipment 2003 - 2004

Materials Manager | Analyst - Service Parts
Reported to Director of Materials. Managed annual MRO spend of $20MM; analyzed a
nd
optimized an inventory of $10MM with 10 turns per year; materials for spare part
s, refit,
recall and warranty areas for OEM manufacturer. Managed team of 2 Buyers and 12
warehouse
staff.
* Streamlined inventory by $250,000 by developing J-I-T daily delivery system fo
r
electronic service parts with vendor and maintained 98% level of service.
* Reduced parts backorders 80% by adjusting replenishment orders and stocking le
vels.
* Corrected $200,000 in inventory discrepancies by root cause analysis of incorr
ect bill
of material entry.
* Implemented inventory controls: demand forecasting, statistical modeling, min/
max,
Kanban, and VMI.
* Used Value Stream Mapping to improve inventory transfer accuracy between produ
ction and
warehouse by 98%.

SEATTLE TACOMA BOX COMPANY, $40MM mfr of plastic, wood & corrugated packaging pr
oducts
2000 - 2002
Operations Manager
Reported directly to company President. Managed a team of 20: Credit Manager,
Transportation Supervisor, Purchasing Manager, Customer-focused Buyers, Graphic
Design,
Warehouse Manager, and Billing.
* Directed supply chain of $12MM per year for direct and indirect commodities su
pplying 4
production facilities. Consulted with plants on production and process improveme
nts.
* Reduced inventory errors 99% by automating BOM and production processes; selec
ted and
implemented Macola software module to record assembly transactions.
* Achieved 100% on boat delivery to Alaska fish processors by collaborating with
corrugated plant on master schedule.
* Purchased new OTR trucks with 16% more carrying capacity resulting in $10,000
per month
reduction in delivery costs enabling company to better compete in Central Califo
rnia
market.
* Collected $100,000 delinquent account with unique solution for customer.
* Eliminated $15,000 in monthly warehouse costs by liquidating dead stock and
consolidating two facilities.

YOUNG CORPORATION, $18MM after-market heavy equipment modifications/products mfr

1996 -
2000
Parts and Service Manager
Managed service parts and service departments. Oversaw warranty, transportation,
and
logistics functions.
* Collaborated with engineering for ISO documentation for major equipment OEM's.
Worked
with Sales and GM to develop master schedules. Interfaced with clients in engine
ering and
production issues.
* Achieved 87%+ fill rate and maintained 38% gross margin by setting stocking le
vels and
component pricing.
* Doubled new tool sales with existing account base as a result of goodwill gene
rated by
proactive, customer-focused management of recall / retrofit program, offsetting
costs and
adding new revenues.
* Conducted root cause failure analyses, averted losses on warranty claims by id
entifying
inappropriate use.
* Team member in selection, configuration, implementation, and staff training fo
r new MRP
system.
* Credited with increasing profit contribution of parts and service to 50% of ov
erall
company revenues.
EDUCATION | CERTIFICATIONS | TECHNICAL SKILLS
Bachelor of Science, Business Management - UNIVERSITY OF PHOENIX
Certified in Production & Inventory Management, CPIM | Former Chapter President
APICS - THE ASSOCIATION OF OPERATIONS MANAGEMENT
Certified Professional in Supply Management, CPSM
ISM - INSTITUTE OF SUPPLY MANAGEMENT
Technology skills: MS Office (Word, Excel, PowerPoint, Outlook), Sage, Made to
Manage,
Fourth Shift MRP, Macola
James Clamp, CPSM, CPIM | jccee52a@westpost.net | 425-970-3515 H | 253-334-2036
C <end>