Mohsen Khosrowshahi "AKA" Mike Kay

P.O. Box 351832, Los Angeles, CA 90035, Cell (310) 920-7477 mkd0748a@westpost.n
et
Major Strengths and Capabilities:
* Project Management.
* Realizing and implementing best operation practice.
* Productivity and Process Monitoring.
* Continuous Operations Improvement.
* Deliver excellent results against Goals.
* Work in a very fast pace and time critical environment with deadlines.
* Contract Negotiation.
* New corporate program and strategy implementation.
* Meeting internal and external customer needs.
Personal Attributes:
* Informal Leadership.
* Team Building approach to decision making.
* Reward and recognition of other employees,
* Engagement of employees to reach common goal.
* Minimizing resistance to change for new programs.
* Hands on conflict resolution.
* Initiative.
* Effective Communication and Interpersonal skills.
* Training and coaching subordinates.
Industry/Corporate Experience:
Transportation, Service, Shipping and freight forwarding, Logistics, Supply Chai
n, Nuclear Pharmaceutical, Food and Manufacturing.
Work History:
Regional Operations Engineering Manager. FedEx Ground, City of Industry, CA. 19
99-2010
* Bottom Line Accountability for Regional Operations Productivity and labor Cost
Containment which comprised of 14 terminals/stations. Annual expenditure: $45M
.
* Responsible for on time pick up (outbound) and delivery (inbound) services of
over 500,000 packages per day. Provided best regional (among 26 regions) on tim
e and overnight service in the company in 2009.
* Lead all day to day operational aspect of docks, distribution centers, dispatc
hing and routing functions for 14 terminals with 600+ pickup and delivery work a
reas region wide. Recommended best standard operations procedure.
* Resolve conflicts for 300+ Independent Owner/Operator Pickup and Delivery Cont
ractors region wide to address settlement and customer service related issues. P
roduced best regional claim and loss ratio in the company.
* Initiated Methods and Process Development and Improvements, Management Trainin
g, Productivity Performance Monitoring, Operation Planning, Forecasting and Peak
Resource Planning. End result: 5-8% operations cost reduction and under set bud
get every fiscal year.
* Interfaced with major Corporate Departments to deliver business results toward
set goals and to resolve operations issues (i.e., Legal, Purchasing, Audit, Fin
ance and Accounting, Line haul, Contractor Relation, IT, Contractor Settlement,
Operation and Facility Planning, Service Assurance, Material Handling, Package T
esting, Safety, Maintenance and Sale).

Corp. Sr. Industrial Engr/Project Manager. Syncor International Corp. Woodland H

ills, CA. 1989-1999
* Engineered and Managed nationwide centralization of all commercial lease activ
ities into corporate headquarter, reducing annual administration costs by $500,0
00 for 130 facilities.
* Selected sites and negotiated leases for 70+ full compliance locations nationw
ide for use of Nuclear Medicine Laboratories totaling 2M square feet and $80M le
ase value. Met internal and government Regulatory Compliance with emphasis on en
gineering, building zone, construction and operation requirements.
* Outsourced and selected National Contracts with real estate brokers, property
managers, facility design professionals, construction contractors, equipment and
supply vendors and project administrators. Managed $120 M annual facilities ex
pansion budget.
* Assisted in house Corporate Legal Department and General Counsel to enforce an
d resolve landlord tenant commercial property lease issues and provisions for 13
0 leases nationwide.
Sr. Industrial Engineer/Operations Analyst. Entenmann's Inc. Montebello, CA.
1987-1989
* Managed annual budget of $6 M for Facility and Capital Improvement Projects fr
om concept to implementation and close out. Completed over 20 projects per year
on time and under budget.
* Conducted benefit analysis of proposed capital projects including evaluation o
f methods, ergonomics, equipment layout and design.
Education:
* University of Southern California, Los Angeles, CA. M.S Industrial & System
s Engineering.
* University of Southern California, Los Angeles, CA. M.S Engineering Manageme
nt.
This curriculum combines graduate courses from MBA and Industrial & Systems Engi
neering.
* Wichita State University, Wichita, KS. B.S Industrial Engineering.
Computer Skills:
Microsoft Word, Excel, Power Point, TMS (Transportation Management System), AS/4
00 and People Soft.
Work related awards received:
* "FedEx Purple Promise Award", ranked 2009 #1Region among 26 in the Company for
best On Time and overnight services.
* "FedEx 2009 Wright Award" for calculated risk-taking and innovation displayed
to establish a "Basin to Bay" (Los Angeles to San Francisco) new overnight servi
ce lane.
* "FedEx Gold Certificate of Recognition" for 2008 Best Region Peak Performance
for service and productivity.
* FedEx 2003, 2005 and 2009 "Region Staff of the Year".