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973-222-9276
dnd21e70@westpost.net
SUMMARY
Director, Manager, Coordinator, Training Specialist, and business owner with an
extensive 10 plus year successful record of accomplishment managing and motivati
ng diverse exempt and nonexempt workforce of well over 300 employees, client ser
vices, sample and survey design, excellent quantitative and analytical expertise
, Designed, developed, and maintained numerous multifaceted multi-million-dollar
projects and annual budgets.
Professional Experience
Proactive action plans and research that improves bottom-line results and sales
Produced numerous client revenue increases and cost reductions through negotiati
ng market corrections, efficiencies and contract decreases
Expanded clientele list from local markets to include numerous national and inte
rnational clients in the UK, Australia, France and, Japan
Managed 30 employees
Formulated employee recruiting program that is the still the model used today
Designed Standard Operating Procedures, efficiencies and schedules that have bee
n adopted by all other national and local samples
Achieved highest ever quality audit results both external and internal
Market Coordinator Boston Metered Market
Analyzed and scheduled daily and weekly workloads for 25 Field Representatives a
nd office staff
EDUCATION
B.A. Marketing & Management, Columbia College
ACCOMPLISHMENTS
Fulbright Scholarship and current member of the Society of Industry Leaders
REFERENCES
References are available upon request